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Extended Stay America - Washington, D.C. - Sterling

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Traveller (18)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent54%
  • Very good18%
  • Average2%
  • Poor11%
  • Terrible15%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2 Star Hotel
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Additional information
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Rooms
2 Jul3 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
There are newer reviews for Extended Stay America - Washington, D.C. - Sterling
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All reviewsexcellent managerfront deskplenty of parkingroom was cleanneeded a place to stayhome away from homedulles airportbernardesahousekeepermaintenancekitchenette
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11 - 15 of 113 reviews
Reviewed 6 July 2017

Excellent stay. Service was and is great. Staff is excellent. Would recommend this hotel to my associates. Been in this room for over a year. It's my home away from home. Be back next week. It's close to work and golf coursesMore

Review collected in partnership with Extended Stay
Thank N433QVdavids
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - SterlingResponded 7 July 2017

Thank you for choosing to stay at Extended Stay America - Washington, D.C. - Sterling. We are delighted to know you were comfortable here and that you were impressed with the service provided by our staff. I will be sure to share your compliments with...More

Reviewed 18 June 2017 via mobile

My girlfriend and I stayed in the area for 2 nights last week. From the outside, the place looks ok. Once you get into the lobby it starts to go downhill. The front desk person was very nice, but you can just tell that this...More

Thank tcnj1968
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - SterlingResponded 19 June 2017

It is our mission to provide our guests with the best service possible. It seems we missed the mark during your stay, and we apologize for all the inconveniences you and your girlfriend encountered. Your concerns have been shared with our team, and we will...More

Reviewed 17 June 2017

I had originally booked the room at the last minute. It was further from my relative's house than I would have liked but I was pleasantly surprised at how affordable our room with a kitchenette was. The bed was comfortable. Great place near the airport.More

Thank MaineIndie
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - SterlingResponded 18 June 2017

Thank you for taking the time to give us your feedback of your stay at Extended Stay America - Washington, D.C. – Sterling. It’s our pleasure knowing you loved our proximity to the airport and your well-equipped room along with the bed. We hope to...More

Reviewed 5 May 2017

The staff at this location in Sterling, VA were outstanding. Extremely polite and were looking out for my needs. My room was clean and very comfortable. I plan to stay here again next year for my race.More

Thank nblancobmw
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - SterlingResponded 6 May 2017

Thank you for including Extended Stay America - Washington, D.C. - Sterling in your travel plans. We are delighted to know you loved your well-appointed suite and that our associates made such a wonderful impression. I’ll be sure to share your compliments with them as...More

A TripAdvisor Member
4
Reviewed 1 April 2017 via mobile

Worst experience ever! Went to check in and the front desk rep didn't know how to use the computer, tried to charge me more money than what my reservation was for. Then proceeded to turn around and not speak to me. I walked out! Make...More

Thank A TripAdvisor Member
Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - SterlingResponded 9 May 2017

Thank you for your recent review of your stay. I am sorry to hear that about your experience. After reading your review its seem like there is some kind of confusion about type of your reservation. To ensure that a situation like yours doesn't happen...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Kim S
3 February 2016|
AnswerShow all 2 answers
Response from Asad M | Reviewed this property |
Yes they did provide this service when i stayed there. Better to call and check in advance. 0 seconds ago
0
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Room Tips
"quite floors"
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"sometimes it's hard to sleep when it's sunny outside"
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"Don not stay here, that is the best room advice I can give."
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"Corner room towards restaurant side is really nice"
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