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Extended Stay America - Washington, D.C. - Sterling - Dulles

Traveller (29)
Room & Suite (35)
Dining (2)
  • Excellent35%
  • Very good16%
  • Average10%
  • Poor16%
  • Terrible23%
Travellers talk about
Free Parking
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)
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All reviewsgrab and godulles airportextended stay hotelslong termsterling areanegativityesafurniturelodgingflight
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1 - 5 of 102 reviews
Reviewed 1 February 2018

House keeping was very good. Working order of furniture not great. Was comfortable. The room key worked sometimes but not always. Had to keep returning to the office to get it re-set. Majority of the staff were very considerate and eager to assist.More

Review collected in partnership with Extended Stay
Thank harkerwilmington
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 2 February 2018

Harker, thank you for being our guest and for sharing your feedback. We are happy to read you had an overall comfortable stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope...More

Hotel's Favourite
Reviewed 25 October 2017 via mobile

I visit this hotel extended stay America when I have an early flight in IAD airport, I stayed here a day before my flight, i really like the place it was very quite and comfortable and also it is very near to the airport with...More

Thank Mhel0917
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 26 October 2017

Thank you for sharing your wonderful experience at Extended Stay America. We are glad to read your well-appointed room and our proximity to the airport met all of your expectations for a pleasant stay. Thanks once more for allowing us to be of service, and...More

Reviewed 13 November 2017 via mobile

The staff at the extended stay were very friendly. My room had some uninvited guests. There was a spider on the wall, when I came in. There were also spiderwebs all around the radiator and the dresser. In the evening I found a cockroach in...More

Thank NL_World_Traveller
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 13 November 2017

Thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We're working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We hope...More

Reviewed 3 October 2017 via mobile

I stayed at the extended stay for a week while I was in town for work. The staff are exceptionally friendly and nice. However, that can only account for so much when you're paying for lodging. The initial room that I was in smelled of...More

Thank JustAVisitOrTwo
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 6 October 2017

Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why...More

Reviewed 23 September 2017 via mobile

I stayed here before about a year ago and wrote a great review, but today was is a very different one this was the worst stay I ever experienced and will never recommend or come back to this location.where should I start hmmm... well we...More

Thank Mary M
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 24 September 2017

Mary, please accept my sincere apology for the difficulties you encountered with our rooms. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More

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Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Price range
US$72 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Price range
US$72 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (29)
Room & Suite (35)
Dining (2)
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Room Tips
"accessible to find, rooms looked okay"
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"check the room first before accepting it."
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"all are nice"
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"this is a very a quiet motel upper floor is quieter, and has smoking rooms if a smoker"
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