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Extended Stay America - Washington, D.C. - Sterling - Dulles

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Traveller (29)
Room & Suite (20)
Dining (1)
Overview
  • Excellent35%
  • Very good17%
  • Average9%
  • Poor15%
  • Terrible24%
Travellers talk about
“long term”(2 reviews)
“esa”(2 reviews)
AMENITIES
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Washington, D.C. - Sterling - Dulles
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Washington, D.C. - Sterling - Dulles
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)
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27
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1 - 5 of 107 reviews
Reviewed 4 weeks ago

The hotel was a dump, but at least it had a roof. The hassle factor, though, is huge. They lost our reservation and then charged us four times for the one night's reservation. Two of the charges were for the same amount, but the other...More

Thank Elisabeth52722
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 3 weeks ago

Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize...More

Hotel's Favourite
Reviewed 25 October 2017 via mobile

I visit this hotel extended stay America when I have an early flight in IAD airport, I stayed here a day before my flight, i really like the place it was very quite and comfortable and also it is very near to the airport with...More

Thank Mhel0917
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 26 October 2017

Thank you for sharing your wonderful experience at Extended Stay America. We are glad to read your well-appointed room and our proximity to the airport met all of your expectations for a pleasant stay. Thanks once more for allowing us to be of service, and...More

Reviewed 27 June 2018 via mobile

We had a very cruel experience at the Sterling, VA location. We tried to resolve it but the management at the location is surprisingly not cooperating. They are promising calls from upper management but that did not happen neither. We actually left messages for the...More

Thank Eni S
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 4 July 2018

Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

Reviewed 5 June 2018

Had booked for two nights, close to the airport to meet with friends. Unfortunately due to the approaching storms was advised by the airline, as I had a connect International flight from Dallas, that it would be advisable to leave a day early. To my...More

Thank D9196EGmichaels
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 5 June 2018

Thank you for choosing Extended Stay America for your stay. We are pleased to know our location was ideal for your needs and that you were satisfied with the great service provided by our staff. It was good to have you here, and we hope...More

Reviewed 21 May 2018 via mobile

I was not expecting much but when a facility advertises that they are non-smoking the rooms should not smell like cigarette smoke. It got on my clothes that were hanging in the closet. Now, I had to get them cleaned and dry-cleaned to remove the...More

Thank sirus3623
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 21 May 2018

Thank you for being our guest and for sharing your feedback. We apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean environment and we are sorry the smell compromised your experience. We will follow up on...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Multilingual Staff
Non-Smoking Hotel
Room amenities
Microwave
Details
Price range
US$82 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$82 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (29)
Room & Suite (20)
Dining (1)
Questions & Answers
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Room Tips
"accessible to find, rooms looked okay"
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"check the room first before accepting it."
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"all are nice"
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"this is a very a quiet motel upper floor is quieter, and has smoking rooms if a smoker"
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