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Candlewood Suites Hotel Sterling

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Traveller (16)
Room & Suite (38)
Dining (3)
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Overview
  • Excellent73%
  • Very good16%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(9 reviews)
“front desk”(56 reviews)
“sam's club”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (279)
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Show reviews that mention
All reviewsfree laundryfront desksam's clubcandle woodhome away from homelong staywashers and dryersan extended stay hotelmonth stayrooms are greatwalking distancefull kitchensmall kitchenconvenient locationdulles town centerneeded a place to staya wonderful stay
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21 - 25 of 272 reviews
Reviewed 4 October 2017

Stayed here during a recent trip east and was pleasantly surprised by the amenities offered for the price range. There was free laundry access, the location was very convenient, Denisse at the front desk was friendly and helpful, and the kitchen in my room put...More

Thank qtpie517
Response from SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel SterlingResponded 20 November 2017

Dear qtpie517, Thank you for writing us this review, it means a lot to our team. We always try to keep are amenities in excellent condition to accommodate all of our guests. We hope you comeback soon! Sincerely, Candlewood Suites Sterling Team.

Reviewed 17 September 2017

The hotel and it's staff are very accommodating. I stayed with a group of co-workers and we found great uses from the in-room kitchens, great nearby locations, and incredibly helpful staff. I personally liked the look of the hotel from the outside and the carpeting...More

Thank Danpaul-San S
Response from SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel SterlingResponded 16 November 2017

Dear Danpaul-San S, Thank you for taking the time to write us this amazing review, We are pleased that you enojoyed the service and hotel amenities. We hope to see you again soon and we will continue to provide amazing guest experiences. Sincerley, Candlewood Suites...More

Reviewed 9 September 2017

I stayed again at the Candlewood Suites in Sterling and it continues to be an excellent choice in the Dulles and DC area. The rooms have all been remodeled with new pillow top beds and there is new carpeting and new flooring in the kitchens....More

1  Thank Destination_earth_10
Response from SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel SterlingResponded 12 October 2017

Dear Destination_earth_10 We are happy to hear that you enjoyed your stay and continue to come back. Thank you for this amazing review. This motivates us to keep delivering the best customer service. Sincerely, Candlewood Suites Sterling Team

Reviewed 8 September 2017

Kevin, Front Desk Sales Assistant is very accommodating, pleasant and personable. Front desk, housekeeping, maintenance staff are very thorough and professional. Together they make this hotel run smoothly.

Thank Joyce B
Response from SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel SterlingResponded 5 October 2017

Dear Joyce B, Our staff is ready to help make your life easier and a little less stressful. We are very happy you took the time to give us this wonderful review. Sincerely, Candlewood Suites Sterling Team

Reviewed 8 September 2017 via mobile

Let me start by saying this hotel is beautiful. The bathroom, the kitchen, the room everything is really nice and I loved it. My complaint is that they charged me $147 TWICE. They placed a hold on my account for $20 which I got back...More

Thank Janell C
Response from IHGService, Guest Relations Manager at Candlewood Suites Hotel SterlingResponded 22 September 2017

Dear Janell C, Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to billing issues. I have sent you a private message in an effort to follow up on...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$80 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Sterling
#11 Family Hotel in Sterling
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Sterling
#11 Family Hotel in Sterling
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (38)
Dining (3)
Questions & Answers
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Yong J
19 September 2017|
AnswerShow all 2 answers
Response from JillClardy | Reviewed this property |
No shuttle. We used Uber to go to and from the airport.
0
Votes
Chuck W
25 September 2016|
Answer
Response from Dan S | Reviewed this property |
Parking is free while you stay there. They do keep a record of the cars parked there. I would contact them directly to see what the exact policy is.
0
Votes
MaRocks
26 January 2016|
Answer
Response from Dan S | Reviewed this property |
No. The closest Subway to connect with Washington DC is located at 1862 Wiehle Ave - Reston, Va. It took me about 20 min (with traffic) to get there. There is a large parking garage ant the cost is $4.85 a day.
0
Votes
Room Tips
"the rooms with the odd number have a little better view"
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"Rooms are clean and quiet."
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"Ask for Abe seek room on 4th floor nice view"
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"first floor was really good for me"
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