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Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
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536 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport Dulles-Gateway
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Showing 511: English reviews
Helsinki, Finland
Reviewed 16 September 2016 via mobile

Hello, I got here because of a business meeting close by. The rooms are average but the aircom makes a terrible noise which makes it difficult to sleep. The breakfast is not of good quality. I do not recommend this place.

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Helpful?
Thank Qoqu
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Qoqu, Thank you for sharing your comments with us. Your feedback is truly appreciated. My apologies if we fell short on some of your expectations and I want you to know that we have noted and will address your concerns. It was our pleasure to be at your service. Sincerely, Vanessa McManus General Manager

Reviewed 29 August 2016

First of all, I want to start off this review by saying that this is by far the fastest wifi that I have experienced in hotel areas. I noticed that the sheets and the blankets on the bed were dirty, however luckily it wasn't that obvious. The cleaning of this hotel definitely needs to be improved because I also noticed...

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Helpful?
Thank Sunny W
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Sunny W, Thank you for sharing your comments with us. My apologies for falling short on some of your expectations. Your feedback is important to us and I want you to know that your concerns have been noted and addressed. It was our pleasure to be at your service and we hope to be at your service again next...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 August 2016 via mobile

normal hotel,no far to the airport of Dulles Washington...breakfast wonderfull and the staff is a little ok ...,but a little strict when his client is late to take his breakfast...in my condition,this morning,

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Helpful?
Thank A TripAdvisor Member
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your feedback with us. My apologies if we fell short on some of your expectations. I want you to know that your concerns have been noted and will be addressed. Sincerely, Vanessa McManus

Reviewed 14 August 2016 via mobile

The woman who checked me in was very rude! I was with my 11 year old daughter and at 1:15 a.m. Someone was trying to enter my room which was on the 3rd floor so I quickly pick up the phone to call the reception and no one answered, this went on for 5 minutes someone where someone kept trying...

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Helpful?
Thank Connie M
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Connie M. Thank you for sharing your comments with us. My apologies if we fell short on your expectations. Please know that this is not the kind of service we provide our guest. Your satisfaction is very important to us and I would like to make this right with you. Your concerns have been noted and addressed. We hope...

Staunton, Virginia
Reviewed 17 July 2016

Staff was very friendly, but the hotel needs refurbishing or at a minimum a good cleaning. The front door wasn't working right, the carpet was so dirty in the hallway and elevator I thought we were in a garage. There were French fries in the corner of the elevator for at least 16 hours before someone finally cleaned them up....

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Helpful?
Thank 321Carl6
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your experience with us. My apologies for falling short on your expectations. Your satisfaction is very important to us and I want you to know that your comments have bee noted and will be addressed. Sincerely, Vanessa McManus

Basking Ridge, New Jersey
Reviewed 13 July 2016 via mobile

To be fair, we were on a budget and from a price perspective it served its purpose. In retrospect, we might have been better off spending an extra $25 to stay somewhere else. The Hyatt right store might have been a better choice. The carpets need updating and hallways still have that smell when it must have been a smoking...

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Helpful?
1Thank Michael M
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your experience with us. I'm sorry that we fell short on your expectations. Your feedback is very important to us and I want you to know that your concerns have been noted and will be addressed. Sincerely, Vanessa McManus

Ohio
Reviewed 15 June 2016

Location is good if you are headed to IAD. They offer free airport shuttle, though the timings were not convenient for us (only runs every hour after 11am). The room was decent size - though it was dated. Bed was comfortable. The breakfast was typical - what you would expect from a hotel of this class - waffles, bread, yogurt,...

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Helpful?
Thank OhOhOhio
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello OhOhOhio, Thank you for the rating and for sharing your experience with us. I'm glad you found us convenient to the airport and comfortable during your stay. It was our pleasure to have served you. My team and I looks forward to be at your service again when your travel plans bring you back into our area. Best Regards,...

Vancouver, Canada
Reviewed 9 June 2016

This is a good hotel near the airport. The rooms are large and clean. The beds are comfortable. The service is friendly. They sent us a free shuttle to pick us up after we left our rental car. They have shuttle services to the airport as well. The hotel is close to the airport - a good location when you...

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Helpful?
Thank MonkeysandWine
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello MonkeysandWine, Thank you for sharing your comments with us. It was our pleasure to be at your service and honored to hear that your experience was satisfactory. We hope to be at your service again in the future. Best Regards, Vanessa McManus General Manager

Rutland, Vermont
Reviewed 8 June 2016 via mobile

The hotel rooms were comfortable, clean and spacious enough but somewhat dated. Staff was accommodating during our 3 night stay even when we had to occupy their lobby/dining area for 2 hours on night 3. Complimentary breakfast was great with enough options for all ages.

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Helpful?
Thank mylittlehummingbird
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello mylittlehummingbird, Thank you for sharing your experience with us. It was our pleasure to host your school trip and we are honored to hear that we've made it a comfortable and enjoyable experience for you. We hope to host your school trip again next time you are in our area. Best Regards, Vanessa McManus

Ireland
Reviewed 25 May 2016

Comfort Inn & Suites Airport Dulles - we stayed here for one night at the end of a little road trip around Virginia, this hotel like so many Budget hotels we stayed in are mostly the same, comfortable usually clean and well used, there was breakfast here and again it was ok, i wouldn't be making a trip for it...

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Helpful?
Thank garyje
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Thank you for sharing your experience with us. My team and I are pleased to know that you had a comfortable stay. I also want to thank you for recognizing my team's friendliness during your visit. We look forward to be at your service again when your travel plans bring you back into our area. Best Regards, Best Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 

Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Region: United States > Virginia > Loudoun County > Sterling
Price Range: RM324 - RM675 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport Dulles-Gateway staff and other travellers.
7 questions
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Gig Harbor, Washington

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Questions? Get answers from Comfort Inn & Suites Airport Dulles-Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I used Hotwire and this was the b”
 of 5 bubbles Bleuemoon2, 3 May 2016 | Read review
“tip ask for a king suite the king suite offers a fridge sink and microwave the nicest rooms in the hotel”
 of 5 bubbles DavidLumpp, 26 Feb 2016 | Read review
“Close to Dulles to airport but very quiet, if room faces away from Rt 28 noise is even lower.”
 of 5 bubbles manus628, 14 Feb 2016 | Read review
“visitors should check to see if the floor they stay on allows dogs.”
 of 5 bubbles visitor9/2006, 18 Jan 2016 | Read review
“Do not stay here!!!”
 of 5 bubbles lorib695, 23 Nov 2015 | Read review
5 of 5