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I wish I would have posted my review sooner, especially for dgagneur.
I had a horrible experience too. I concur that the breakfast was definitely lacking.
On a 4-night stay, I went down there the first morning and even though nothing really looked appealing, I...More
Response from Samantha S, Manager at TownePlace Suites Suffolk ChesapeakeResponded 6 June 2017
Thank you for taking the time to leave us such valuable feedback regarding your recent stay. I am sorry to hear that our complimentary breakfast options did not meet your needs; this information will be passed along to see how we can improve our offerings....More
It was not clean, and i found a dirty towel on the back of the door and no trash lines in trash cans. The front desk was not helpful. The breakfast room was not clean and did not have much to offer. I would not...More
Response from Samantha S, Manager at TownePlace Suites Suffolk ChesapeakeResponded 29 May 2017
Thank you for taking the time to leave us feedback regarding your recent stay. I am sorry to learn that the room fell short of our cleanliness standards and the breakfast selection did not meet your needs. This information has been passed on to the...More
In all honesty I didn't know what to expect when I first booked the room. When I got here it was very nice to walk in to someone smiling an actually look like they enjoyed working here. They have an outside pool which I wasn't...More
Response from Iris C, General Manager at TownePlace Suites Suffolk ChesapeakeResponded 24 March 2017
Wow! Thank you for a wonderful review! I appreciate your comments and we look forward to your next visit! Our outdoor pool is closed this time of year and will re-open at the end of May. We do, however, offer our guests at the TownePlace...More
Reserved a room for my family, so that we could spend time with extended family/relatives in the local area. So we were all set to just have a space/place to sleep at night and maybe get a little coffee in the lobby. The room and...More
Response from Tracy K, General Manager at TownePlace Suites Suffolk ChesapeakeResponded 3 December 2016
Thank you SYM4302016 for the great review you posted for the TownePlace Suites Suffolk! I am glad you enjoyed your room and all the amenities we have to offer. Our friendly staff is one of our best assests. I will be sure to share your...More
Room large with attached kitchenette containing fridge, microwave and an electric hob. Bed comfortable enough but disturbed throughout the night by slamming doors from other rooms.
Not the cleanest of hotels we have stayed in - dust was prominent on many surfaces (see uploaded pictures).
Response from Tracy K, General Manager at TownePlace Suites Suffolk ChesapeakeResponded 1 December 2016
I apologize for the lack of cleanliness in your guestroom. Thank you for bringing this to our attention so we can review this with our housekeeping team. The pictures are very helpful. Also thank you for completing a review aboiut our hotel.
US$87 - US$164 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Suffolk
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Towneplace Suites Suffolk Chesapeake Hotel Suffolk