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Comfort Inn Troutville

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Comfort Inn Troutville
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176 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Grayson, Kentucky
Reviewed 21 April 2016 via mobile

Staying here for a job in the area and found this place to be clean and comfortable and reasonable. Staff was friendly and helpful. There's a nice restaurant next door with great food and I don't have to venture very far at all for good food. They serve breakfast here, but wasn't real impressed.

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Helpful?
1Thank Kevprichard
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for being our guest. We appreciate your thoughts and comments and I will be sure to pass them along. Glad you found your room to be clean and comfortable. The restaurant next door is very good indeed. I am sorry you were not impressed with our breakfast , may I ask just what are you looking for to...

West Palm Beach, Florida
Reviewed 5 April 2016

I have stayed here about four or five times now. It is a gamble to see how it works out. Sometimes breakfast is good sometimes not. Sometimes you get credit for your choice rewards sometimes not. It seems when an older black gentleman checks you in you don't get points. Depending on who is doing breakfast you might get it...

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Helpful?
Thank michaelbQ8296UM
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear MichaelQ8296UM. Thank you for being a repeat guest. We do appreciate that. May I ask what is wrong with the breakfast when it is not good. Also your last name so I can check to see what is going on with your points. As long as your member number is in there you should be getting your points. It...

Beckley, West Virginia
Reviewed 21 February 2016 via mobile

Very nice room, exactly as pictured online. Beds are comfortable and the room is very clean. Pet friendly. Just here for overnight. We will definitely stay here again when passing through the area! Several restaurants within walking distance of the hotel. Desk clerk very nice and polite. Room was reasonably priced. Additional $25.00 pet fee.

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1Thank Cindy C
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you Cindy C for being our guest. I am glad that you enjoyed your stay with us and that if needed you will stay with us again. It is good to hear that you found the room to be clean and the beds comfortable. I will be sure to let everyone know to keep up the good work. May...

New Hampshire
Reviewed 29 December 2015

We stayed here twice within 9 days during December--once driving south from New England to Alabama and again returning several days later. We saw it on one of those coupons from the Virginia Welcome Center and decided to give it a try. Pulled in at 7:45 p.m. on a Friday night. Coupon made the price very good (about $60). Attractive...

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Helpful?
Thank Member98
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you Member98 for being our guest here. I am pleased that you found us and enjoyed your visits both times. Hope you had a great visit with your family and enjoyed the holidays. I hope if you are in our area again you will come and stay with us. If I can be of help just email at gm.va413@choicehotels.com...

Huntsville, Alabama
Reviewed 30 November 2015

This is a hotel with an elevator but, unless you smoke, you may not want to head to the 2nd floor. Half of this floor allows smoking and the smell permeates the entire floor. It is a nauseating smell. Our room had a huge cabinet that held the microwave and refrigerator - a smallish TV sat on top. Our king...

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Helpful?
Thank AGoingGal
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Agoinggal: Thank you for staying with us. I am sorry about the smoking smell, but you will be pleased to know that we are in the process of getting rid of all of them. This will become a standard for all Comfort Inns by July of next year. I do apologize for the size of the tv but we...

Reviewed 27 November 2015

We arrived very late after a full day of driving and asked for a room in the back of the hotel away from all the highway noise. When we'd plopped our luggage down and started to,unpack for bed we realized that the room smelled terribly sour. Investigation led us to the bathroom where the sour-smelling shower curtain was only part...

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Helpful?
Thank Debbie T
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Debbie. Thank you for being our guest. I am sorry we missed the mark with your stay. I apologize for the issue during your stay. the desk could have simply moved you to a different room, this would not have taken long to do. All of our building is really quiet. I will have housekeeping and maintenance look into...

Martinsville, Indiana
Reviewed 31 October 2015

When we checked in that afternoon, there was lots of car and truck traffic on the street the property faces. We were concerned it might be difficult to enjoy a quiet night of sleep. To our pleasant surprise, traffic noise was not a problem once we settled in our room. The property was well maintained and our room was clean...

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Helpful?
Thank Ken A
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you Mr Ken A for being our guest. I am glad that you enjoyed your room and stay with us. It is also good to see you had a chance to enjoy breakfast with us as well. Glad you liked it. Yes the shower curtain is shorter in there to prevent someone from standing on it and potentially slipping....

Baltimore, Maryland
Reviewed 15 October 2015

The hotel is situated in a prime location for traveling up and down I81. The hotel itself is just OK, the breakfast leaves a lot to be desired but I only eat healthy so they had oatmeal which was good. The room itself smelled a little "stale" as did others in our party, we had 9 families stay here in...

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Thank Kenny M
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Kenny M: Thank you for being our guest. I am sorry that you room had a stale smell to it. I will look into this as soon as I figure out where you were as our hotel has no room 430 so I can also have the faucet looked at. I am glad that you did enjoy you stay...

Reviewed 10 October 2015 via mobile

Though our room was non smoking, the smoke smell from the hall permeated the room. The beds were small even for doubles. On the positive side, the bedroom and bathrooms were clean and the room was quiet. The breakfast might have been fine if they had bagels or toast but they were obviously out of good number of things. At...

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Helpful?
Thank Jeanne C
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for being our guest. I am sorry about the smell of smoke from the hallway and about the size of the beds. I am glad however that you found your room to be clean and quiet. I will find out about the bagels though because we still have plenty of them perhaps the tray just ran empty and...

NY metro
Reviewed 9 October 2015

.Front desk manager clearly has emotional issues and wanted to start any kind of fight with my husband. We had a paid and confirmed reservation for the evening; we just wanted to get some much needed rest before hitting the road the next day. While the room itself was comfortable, it’s a shame you have to run the gauntlet through...

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Helpful?
Thank cberwind
gm413, General Manager at Comfort Inn Troutville, responded to this review

First let me thank you for staying with us. I am sorry that there were problems while you were there. I can tell you though it was not my front office manager she was off on the day you were here as well as the next day. So I will have to figure who this was. I do apologize for...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Troutville, VA Comfort Inn® hotel is off Interstate 81, minutes from Roanoke and central to Hollins University, Ashley Plantation public golf course, Botetourt Sports Complex, James I. Moyer Sports Complex, Roanoke Regional Airport and several vineyards. We are also near: National D-Day Memorial museum and education center Blue Ridge Parkway, one of North America's most scenic drives Appalachian Trail Conservancy Several hiking trails, fishing areas and public golf courses Roanoke Civic Center and Salem Civic Center Shop at Valley View Mall, the area’s largest retail center. Fishing, tennis, boating and biking trails are nearby. Several restaurants are nearby. Our pet-friendly hotel provides amenities like: Free high-speed internet access Free local calls Free weekday newspaper Seasonal outdoor pool Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Business travelers can access fax and copy machines. All our rooms have flat-screen televisions, refrigerators, microwaves, coffee makers, irons and ironing boards. Make the Troutville Comfort Inn your home away from home on your next business trip or vacation to the area. ... more   less 

Additional Information about Comfort Inn Troutville

Address: 2545 Lee Hwy, Troutville, VA 24175
Region: United States > Virginia > Troutville
Price Range: RM387 - RM634 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Troutville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Troutville Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn Troutville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have no preferences”
rstemler, 3 Mar 2017 | Read review
“Check the room first. Either they use strong cleaning solutions, something in the air units, or a pet had an accident.”
G1176EDbarbarac, 12 Oct 2016 | Read review
“check it out for smoke smell”
pecks1, 17 May 2016 | Read review
“Try comfort suites in Salem VA if you can”
michaelbQ8296UM, 5 Apr 2016 | Read review
“Good for a quick stop; not for a long stay”
kennym774, 15 Oct 2015 | Read review
5 of 5