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Red Roof Inn Roanoke - Troutville

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Traveller (45)
Room & Suite (33)
Dining (1)
Overview
  • Excellent36%
  • Very good32%
  • Average14%
  • Poor8%
  • Terrible10%
Travellers talk about
“room was clean”(27 reviews)
“toast”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Pets Allowed
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (297)
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295 results
Traveller rating
102
98
42
23
30
Traveller type
Time of year
LanguageEnglish
102
98
42
23
30
Show reviews that mention
All reviewscontinental breakfastroom was cleantoastmini muffinscracker barrelcheck in was quickcoffee machinegreat valuehalfway pointfirst floorfront desk staffup to datean overnight stayno frillsno chargeno issueshotel room
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1 - 5 of 295 reviews
Reviewed 4 weeks ago

So far the crappiest Red Roof we've run into. I suspect they bought another chains building and revamping it. Make sure to get a room on the front side and maybe that will help with the intestate noise. Kept us up most of the night....More

Thank Jeff K
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 3 weeks ago

Dear Jeff K, Please accept my sincere apologies for experience you had at our place. We sincerely try to make our guests happy with their stay so please request a room of your choice next time. We are located close to interstate so noise can...More

Reviewed 22 June 2018 via mobile

This Red Roof Inn in Troutville, VA fell very short of what was expected. I’ve stayed at Red Roof Inns before, but this was nothing like prior stays. Exterior gardens were unkept. Someone smoked in the first non smoking room I was given. The second...More

Thank Angelia V
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 28 June 2018

Dear Angelia V, Thank you for your loyalty and trust with us. Please accept my sincere apologies for the issues you noticed during your recent stay. Our entire team has read your review and they are really sorry for the negligence for that room. We...More

Reviewed 20 June 2018

We travel on 81 quiet often. This is our favorite place to stop. It's about half way for us and there are good restaurants within a mile. The hotel it self is great. We ave always been very happy with our room and the staff...More

Thank Joseph G
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 21 June 2018

Dear guest, Thank you for choosing us as your favorite place to stop so frequently and your five star review. I am glad that our team provided the level of service which we promise during your stay. Our team strives to provide the best service...More

Reviewed 29 May 2018 via mobile

I’m shocked at the good reviews I’ve been reading! I’m a big fan of Red Roof Inn and their dog-friendly policy. It’s commendable, and wonderfully convenient for those of us with fur babies. I have stayed at many Red Roof Inns, and love their renovation...More

1  Thank LittleMy001
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 18 June 2018

Dear guest, Thank you for your review. I respectfully disagree with you. We are a budget brand and proud to provide clean, comfortable and affordable lodging. Clean hotel and renovated one are two different conditions. It would be unfair to compare a recently renovated hotel...More

Reviewed 23 May 2018

The staff were pleasant and helpful, but this Red Roof Inn definitely shows the corner-cutting of a cheap hotel. Our room was mostly clean (except for a few bottlecaps), but the appliances were ancient. The knobs on the air conditioner were broken, so pliers were...More

Thank AgonRex
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 23 May 2018

Dear guest, I apologize for how you feel about your experience while a guest at our inn. It is our goal to go above and beyond our guest’s expectations. Our team strives to provide the best service experience and in this case, we fell short....More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Details
Price range
US$57 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$57 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (45)
Room & Suite (33)
Dining (1)
Questions & Answers
Ask a question
Susan G
14 July 2017|
AnswerShow all 8 answers
Response from GM-JVP | Property representative |
Yes, we will, at no extra charge.
0
Votes
burkys09
4 December 2016|
AnswerShow all 8 answers
Response from GM-JVP | Property representative |
Snack machine is on the ground floor, next to registration desk. Ice and drinks machines are on all three floors, next to elevator.
0
Votes
Kap62
13 June 2015|
AnswerShow all 2 answers
Response from JATIN P | Property representative |
We do not have indoor pool or hot tub anymore.
0
Votes
Room Tips
"Keep going to another"
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"All rooms are convenient, but the first floor near an exit is best if you are traveling with a dog."
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"close to cracker barrel & pets stay free & close to hwy81"
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"The first floor on the north end was very close for loading/unloading."
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