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Red Roof Inn Roanoke - Troutville

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Red Roof Inn Roanoke - Troutville
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249 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Roanoke - Troutville
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Showing 247: English reviews
Jackson, Wyoming
Reviewed 17 November 2016

Quiet Location with Interior Rooms . Good access just off Interstate 81. Beginning to show some Wear and Tear but O.K. for a Road Trip Stop. Paid a reasonable rate and had No Issues with Room. Light Breakfast with Minimal Options. As Always Red Roof allows Dogs for No Fee. Join the Redi Card Program and Earn Free Stays !

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Helpful?
Thank Michael S
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for staying with us and your nice review. I am glad that our team provided the level of service which we promise during your stay. Very special thanks from our pet loving staff. I appreciate your feedback about the breakfast bar as this will only help us to improve our levels of commitment to our guests....

SC
Reviewed 16 November 2016

Needed an overnight stay off I-81 & this hotel fit the bill. Inside corridors, nice lobby, elevator. Room was clean, bed was comfortable with many pillows. Frig, microwave, good TV. A little shabby in spots but compared to prices of other chain hotels in the same area, a good value. Continental breakfast was skimpy - small danish, cereal, coffee, juice;...

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Helpful?
Thank SCVoyageur
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for staying with us and your nice review. We really appreciate your keen observation. We focus very hard to provide the best value. We also allow pets at no charge at all. I just wanted to let you know that our Exit-150 is going through a major modification, which will be completed in 2017. It will...

frostproof
Reviewed 12 November 2016

We made reservation by phone and had only 2 choices from which to pick. When we arrived, there was a line at desk-real busy. At my turn, I asked JoJo if by chance a handicapped room was available as partner has mobility issues. JoJo checked and found handicapped room. Her effort was much appreciated and she was very cheerful throughout...

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Helpful?
Thank ross b
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for sharing your positive experience with others. We feel proud to know that our hard work is paying off. I will make sure to share your comments with the Jo Jo and rest of our team. An excellent review like yours, is always an encouragement to all of our staff as we strive to continuously improve...

Brantford
Reviewed 9 November 2016 via mobile

Needs a reno Breakfast weak Good check in and check out Hallways smell funky Room fairly clean Washrooms worn out This property is ok but there are better out there Pre booked for just under a hundred Stopped on the way back at a comfort suites for 75 plus tax and it was way better

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Helpful?
Thank AccfromCanada
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for your response. I am really disappointed to know that we didn't meet your expectations. Please accept my sincere apologies. We always try to provide the best value to our guests. We may have failed this time. I will definitely share this with our staff members and upper management team. I promise you to work on...

Seymour, CT
Reviewed 9 November 2016

This was a great pit stop for me driving from GA to CT. The room was clean and comfortable. The front desk help was very nice - knowledgable and polite. The free breakfast was disappointing, especially given that the coffee machine was broken.

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Helpful?
Thank TrudyGinsburg
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for staying with us. We really appreciate your feedback. I am glad to know that you enjoyed your stay. Please accept my sincere apology for the coffee machine. It has been replaced by our new vendor. I hope that you will include us as you midway stop during your future trips.

Yorktown, Virginia
Reviewed 7 November 2016

The room was adequate, reminded me of Trains, Planes & Automobiles with John Candy and Steve Miller. Bring your own soap since they only have the tiny bars. We got extra towels and shampoo from the front desk. JoJo was extremely helpful recommending a local Chinese take-out place that delivered. The food was excellent.

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Helpful?
Thank Mark M
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for your nice review. It makes our entire team so happy when their hard work is appreciated. A special thanks from Jo Jo. We always try to exceed the expectations of our guests. Your remarks about the soap are helpful to achieve our goal. We will work on it. Please keep us in mind when you...

Hartford, Wisconsin
Reviewed 3 November 2016

Was in town for business 2 weeks ago and had an excellent stay thanks to JoJo at the front desk! She was super friendly and gives great advice on local spots. Would definitely stay here again as long as she's at the desk!

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Helpful?
Thank kurtainjerk
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for your excellent review. I feel proud to know that our hard work and great customer service is paying off. Please accept a sincere thanks from JoJo. I will make sure to share your comments with her and our entire team. An excellent review like yours, is always an encouragement to all of my team members...

Northwood NH
Reviewed 2 November 2016 via mobile

Stayed here with 2 pets...no pet fee..asked for ground level..no problem..big huge king room...quiet and caring staff..room 2 doors from outside door to take dog out ..1 complaint tho...we were hauling a small cargo trailer and were made by desk staff to park in the driveway at the entrance. Did not feel this was safe. Another person that had same...

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Helpful?
Thank Nancy H
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for a Great review. I will definitely share your review with our pet loving team members. They really enjoy the positive result of their hard work. We have a very safe location inside and outside of the building. I will find out about your complaint for the parking a cargo trailler. We normally request the owners...

Happy Creek, VA
Reviewed 30 October 2016

This is the 2nd time I've stayed at this Red Roof Inn. The service is top notch and tonight I have a king room and it is extremely clean. I have a fridge, microwave, fully stocked coffee maker, and the Cubs are on TV in the world series. This hotel is close to some good restaurants and grocery stores and...

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Helpful?
Thank Slovakdude
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you very much for your excellent review and sharing it with the world. Your loyalty with us is really appreciated. Reviews like this will help many travelers to make the right choice when planning a trip. It is also an encouragement for our team members to work even harder. We are proud of our great customer service....

Massachusetts
Reviewed 22 October 2016 via mobile

Pleasantly surprised room was comfortable and clean had microwave and refrigerator continental breakfast was just that pastries coffee tea and cereal. Bare Necessities left in the well you will need to ask for extra towels

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Helpful?
Thank Kathy1752
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for sharing your review. We are glad that you had a nice stay. We will work on your suggestions. This is an encouragement to our team members to work harder and make your next stay even better. Hope to see you soon.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Red Roof Inn Roanoke - Troutville

Address: 3231 Lee Hwy, Troutville, VA 24175-6319
Region: United States > Virginia > Troutville
Price Range: RM205 - RM313 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Roanoke - Troutville 2*
Number of rooms: 84
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Also Known As:
Red Roof Inn Roanoke - Troutville Hotel Troutville
Red Roof Inn Troutville
Troutville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Roanoke - Troutville staff and other travellers.
2 questions
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Troutville, Virginia
1 month ago
over a year ago

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Questions? Get answers from Red Roof Inn Roanoke - Troutville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you require a non-smoking, be sure to ask for it. All rooms are quiet.”
 of 5 bubbles 851GailS, 10 Jan 2017 | Read review
“Room #112 total accessible room with roll in shower”
 of 5 bubbles LyndalooNY, 24 Nov 2016 | Read review
“The clerk JoJo is the best”
 of 5 bubbles jeromedents, 19 Nov 2016 | Read review
“Always Enjoy a Top Floor Room !”
 of 5 bubbles MichaelUSMC, 16 Nov 2016 | Read review
“Pet friendly, close to Roanoke, Blue Ridge Parkway, and Crabtree Falls”
 of 5 bubbles L2811UImarkm, 7 Nov 2016 | Read review
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