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Red Roof Inn Roanoke - Troutville

289 reviews
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Traveller (44)
Room & Suite (36)
Dining (2)
Overview
  • Excellent37%
  • Very good33%
  • Average13%
  • Poor7%
  • Terrible10%
Travellers talk about
“room was clean”(27 reviews)
“toast”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Pets Allowed
2.0 Star Hotel
All hotel details
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (289)Write a Review
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Show reviews that mention
All reviewscontinental breakfastroom was cleantoastcracker barrelmini muffinsno extra chargeindoor poolcheck in was quickcoffee machinegreat valuefirst floorgas stationallow petshalfway pointfront desk staffup to datequiet location
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11 - 15 of 287 reviews
Reviewed 18 September 2017

The staff was courteous, efficient and helpful and the location was easy to find. This is a budget hotel, so don't expect everything to be brand new. On the other hand, everything was well-attended. Bathroom was clean and bed was comfortable. Continental breakfast was very...More

Thank Lance R
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 19 September 2017

Dear Guest, Thank you for sharing your positive experience and an excellent review with others. I feel proud knowing that our hard work is showing positive results. We always try to meet or exceed the expectations of our guests. I will make sure to share...More

Reviewed 7 September 2017

The hotel is your basic budget hotel and is a bit run down, although clean. For couples or groups traveling together who are looking for an inexpensive place to sleep - this would be fine. However, not well suited for single travelers. The front desk...More

Thank Debbiew14353
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 12 September 2017

Dear Guest, Thank you for staying with us. Your review helps us to work harder and improve our lodging facility. Your observation is well understood. But I respectfully disagree with your concern. All the cleaning chemicals and air purifiers used in the building have less...More

Reviewed 7 September 2017

We stopped here late in the evening on the way to the eclipse. We got the last room. The room decor was a little dated; however, more importantly, it was clean. The wifi worked well as we reserved a room in Asheville for the next...More

Thank RDOff2go
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 12 September 2017

Dear Guest, Thank you for giving us an opportunity to serve you. We are glad that your stay was enjoyable. I'm sure that you will remember us every time you think about your experience watching eclipse. We work hard everyday to offer our guests a...More

Reviewed 24 August 2017

The staff of this motel was very nice and the location was easy to get to. When we got off the elevator on the third floor, though, the hall reeked of cigarettes and we had to walk through this smell to get to our nonsmoking...More

Thank Maryland628
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 1 September 2017

Dear guest, Thank you for staying with us and your honest review. Please accept my sincere apologies for the smoke smell and hallway carpet. We are in the process of replacing it before the end of this year. We will also convert our building into...More

Reviewed 20 August 2017 via mobile

I stayed at a Red Roof Inn in Fayetteville NC 10 days and was very pleased so I chose Red Roof again. Well, what a difference from start to finish. I called from the road to inquire about AAA rates and they didn't have them...More

Thank lipstick03
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 22 August 2017

Dear Guest, Thank you for staying with us. Please accept my sincere apologies for the bitter experience you had with us. Our desk agent was unable to make that judgement call and being fairly new, she went by the book. It was her first experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Details
Price range
US$61 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$61 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (44)
Room & Suite (36)
Dining (2)
Questions & Answers
Ask a question
Susan G
14 July 2017|
AnswerShow all 8 answers
Response from GM-JVP | Property representative |
Yes, we will, at no extra charge.
0
Votes
burkys09
4 December 2016|
AnswerShow all 8 answers
Response from GM-JVP | Property representative |
Snack machine is on the ground floor, next to registration desk. Ice and drinks machines are on all three floors, next to elevator.
0
Votes
Kap62
13 June 2015|
AnswerShow all 2 answers
Response from JATIN P | Property representative |
We do not have indoor pool or hot tub anymore.
0
Votes
Room Tips
"All rooms are convenient, but the first floor near an exit is best if you are traveling with a dog."
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"close to cracker barrel & pets stay free & close to hwy81"
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"The first floor on the north end was very close for loading/unloading."
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"Back side of the hotel is closer to I-81, so front is a little quieter"
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