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TownePlace Suites Virginia Beach

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64 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Reviewed 3 weeks ago via mobile

Never again will I go to a towneplace suites, they accused me of smoking in my room, charge me a fine, didnt give me a appropriate rate and charged my cars without consent, will not be going back here and that employee tracy or tracie, you are very rude and its employees like you that are the reason people dont...

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Helpful?
Thank Klein E
Management response:

Good Afternoon Mr. Klein, I appreciate you taking the time to fill out a review about your most recent stay at the Towne Place Suites VA Beach. I would like to assure you as General Manager of the location I take great pride in reviewing alerts and responding to them accordingly. Although we had a few interactions during your stay...

Richmond, Virginia
Reviewed 4 October 2016

I have not stayed at many TownSuites so I’m not sure if all are built the same way. The entrance is too tiny and not very welcoming. To explain, we entered via a single door that opened to a tiny entrance way. To the left was another door to the reception and in front was another locked door which lead...

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Helpful?
Thank Just_a_normal_mom
Skylar J, Manager at TownePlace Suites Virginia Beach, responded to this review

Thank you so much for your feedback of our property. I am so glad that our full kitchen was able to accommodate your family. We are proud to be one of the few extended stay hotels in the area to offer full kitchens including, stove, oven, dishwasher, and microwave. I have taken your feedback and shared it with our team...

Virginia Beach, Virginia
Reviewed 20 September 2016

During a recent crisis with our home, we had to relocate to hotel. We decided on Towneplace because of the "suite" and kitchen options. Despite the circumstances, it turned out to be a pleasant stay. The staff was very friendly and welcoming and the accommodations were excellent for what we needed for what turned out to be an 8 day...

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Helpful?
Thank Mayoplan
Columbia, South Carolina
Reviewed 13 September 2016

The property is convenently located in the Tidewater area at the intersection of two major interstates - 64/264. It is very clean, well lit at night & has a security guard in the evenings. With multiple 2 BR suites, this was exactly what we needed for our large family traveling 7 hours for a wedding! Once I explained all of...

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Helpful?
Thank crexbagwell
Frederick, Maryland
Reviewed 17 August 2016

My return visit to this hotel confirms the experience I had the first time. It is a pleasure to be able to write this second review and once again commend the management for the great customer service of their staff and the high morale that is obviously felt by the employees there. For example, I arrived at about 11:00 pm...

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Helpful?
Thank Limulus
Shenandoah Valley
Reviewed 16 August 2016

We rented a 2-bedroom suite, which was perfect for our family of 5, and which is very hard to find for a reasonable price anywhere near Va Beach. Overall, the hotel worked nicely for our needs, but we were a 15-20 minute drive to the Boardwalk area, so shuttling back and forth to places near the beach was a bit...

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Helpful?
Thank chuck92
Skylar J, Manager at TownePlace Suites Virginia Beach, responded to this review

Chuck92, Thank you so much for your feedback on our hotel. I'm so glad our two bedroom suite accommodated your needs during your family vacation. In regards to your comments on our tubs, I am happy to report that in mid September we will be having many of our bathtubs completely replaced. I do hope that you choose to stay...

Virginia Beach, Virginia
Reviewed 9 August 2016

Awful. Townplace suites - Marriott- 8/9 .... Supposed to be a "suite" - one room (not big). Had tiny kitchen (really had all appliances to be a kitchen). One Queen bed. Pillows (3) flat (no extras). Handicap accessible shower - shower head for hand shower (no other shower head) will not stay in place; Towel bar fell off wall; Safety...

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Helpful?
Thank the6ulprsn
Skylar J, Manager at TownePlace Suites Virginia Beach, responded to this review

Hello the6ulprsn, Thank you so much for your feedback on our hotel. At TownePlace Suites Virginia Beach we strive to always provide excellent accommodations and service. It seems that we have failed to meet our goal with your stay. I have shared your feedback with our team to ensure that this was an isolated issue. I do hope that you...

New York City, New York
Reviewed 28 June 2016

Decided on this Hotel because of Price.It was a Basic Towneplace Suites nothing stands out that was negative. Staff was friendly enough..Bed was very Comfortable..Fast food restaurants across street. If you are driving and do not want to spend high Prices that Hotels on Virginia Beach charges,this is not a bad option..Just 15 Minute drive to Beach.. Hotel is not...

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Helpful?
Thank BKLYNSAGGI
Hartford, Connecticut
Reviewed 23 May 2016 via mobile

Just had to add this review! Our family, 34 of us, stayed here at TownePlace Suites, as a central location to attend my Sons Retirement from the Navy The Staff went far beyond what was necessary to accommodate all of our needs and even provided the gas for the grills for the after party BBQ on Saturday night. Can't thank...

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Helpful?
Thank Paul R
Reviewed 14 May 2016 via mobile

My family and I were really excited to Travel and visit the area my mother was adopted from. We had a great time in the state however this stay was the worst part of our trip. Upon arrival we noticed the location was in a very poor area ( mix of run down store fronts, homeless people and newly built...

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Helpful?
1Thank Eriquak
Skylar J, Manager at TownePlace Suites Virginia Beach, responded to this review

Thank you for your feedback on your stay. We always strive to provide the best guest experience possible unfortunately we have fallen short of your expectations. I can assure you that our property is in a secure area. We also have on staff a full time overnight security guard who takes great pride in keeping our guests safe and secure....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our extended stay hotel in Virginia Beach offers 94 spacious suites that are thoughtfully designed. Enjoy fully furnished kitchens with dishwashers, ovens, and refrigerators in each of our suites. Complimentary Grab-n-Go breakfast. Stay connected and work easily with complimentary wireless internet-access. Each room also has free HDTV cable service including HBO. Laundry facility, outdoor seasonal pool, & great rates for extended stay visits at our Virginia Beach hotel. Get a great night's sleep with luxurious bedding featuring custom comforters and fluffy pillows. This hotel has a smoke-free policy. ... more   less 

Additional Information about TownePlace Suites Virginia Beach

Address: 5757 Cleveland Street, Virginia Beach, VA 23462
Region: United States > Virginia > Virginia Beach
Price Range: RM406 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Virginia Beach 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Towneplace Suites Virginia Beach Hotel Virginia Beach
Hotel Style:
#17 Business Hotel in Virginia Beach
#28 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Virginia Beach staff and other travellers.
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Virginia Beach, Virginia
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Questions? Get answers from TownePlace Suites Virginia Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For connivence to breakfast, stay in the main building with check-in”
 of 5 bubbles Mayoplan, 20 Sep 2016 | Read review
“Just ask for Tonja”
 of 5 bubbles crexbagwell, 12 Sep 2016 | Read review
“Don't bother ... Not the best area of town. Handicap accessible room was unacceptable.”
 of 5 bubbles the6ulprsn, 9 Aug 2016 | Read review
“I'd go 1st Floor as elevators aren't that convenient and the layout is mostly horizontal.”
 of 5 bubbles Marriott_Devotee, 12 Apr 2016 | Read review
“Ideal location for traveling through Virginia Beach heading to the Chesapeake Bay Bridge, close to Town Center for shopping and dining”
 of 5 bubbles Carol2213, 27 Jan 2016 | Read review
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