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Ocean Key Resort

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423 Reviews from our TripAdvisor Community

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Showing 418: English reviews
Columbus, Ohio
Reviewed 15 August 2016

Traveled in August 2016 with two girlfriends. After 11 hours in a car we were fairly road weary. Check-in was quick and easy, the night attendant even let my friend use the pool bathroom while I filled out paperwork. There was a $100 refundable deposit, which was not a surprise to me because I called ahead to double check, but...

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1Thank bwompbwomp
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the gracious feedback. We are delighted to hear you had quite the experience while in Virginia Beach and an even more exceptional experience at the Ocean Key! We welcome you back next year with VSA Resorts as your vacation destination! In the spirit of hospitality, Matthew Allgood Assistant General Manager

Great Falls, Virginia
Reviewed 12 August 2016

Our family stayed June 18-25, 2016. We had a wonderful experience! The room was very nice, comfortable and clean with a great view! Pat, in the towel exchange, was very friendly and helpful! She made it very easy for us to get what we needed for the room. Carol at the front desk at night was very helpful! She answered...

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Helpful?
Thank ahall22016
Mallgoodvsa, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you sincerely for the kind words and we are delighted to hear you had such an amazing stay with the Ocean Key! Exceptional and anticipatory guest service is what we continuously strive to provide and we are happy that Pat and Carol were able to make it so. We welcome you back to VSA Resorts as your vacation destination!...

Reviewed 12 August 2016

We stayed here from Aug. 8-10, 2016 and this was our first trip to Virginia Beach. This was our kid's, 8yr and 2yr, first time at a beach. We drove through the middle of the night and got there around 11:00 am. We were hoping our room would have been available early but it wasn't. The font desk staff said...

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Thank Kristina D
Mallgoodvsa, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for choosing the Ocean Key Resort for your first Virginia Beach experience! We do sincerely apologize for the not so prompt check-in and the uncomfortable atmosphere in the hallway but we will certainly use this feedback as areas of improvement. We at the Ocean Key are happy though that the view was impressive and the Ferris...

Reviewed 11 August 2016 via mobile

I had the pleasure of visiting this hotel for 4 days 3 nights. This hotel was great I enjoyed the quality service that Annabelle the rep gave us. She was very attentive, she was very kind, very nice, and very knowledgeable. She always greeted me with a smile when she saw us. This was my very first trip to Virginia...

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Thank Andrea7180
Mallgoodvsa, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the kind words and we are so very pleased that you and your party had such an unforgettable experience here at the Ocean Key! We apologize for the HVAC issues experienced during your stay and this feedback has already been communicated with our engineering team for a resolution. We are glad that key associates, like...

Hollansburg, Ohio
Reviewed 7 August 2016

We checked into Ocean Key Resort on Sat. July 30 for a week's stay that had been booked Oct. 2015. At the completion process, the technician advises me that the owner of the two bedroom condo we were assigned to would be checking in on Aug. 6, the last day of our stay. So, she said we would have to...

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1Thank rosyb59
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

I apologize that you experienced these difficulties, especially having to change suites mid-stay. This is certainly not the our standard expectations.  I would have addressed them immediately had I been aware prior to your departure and appreciate your sharing so that similar issues can be avoided in the future.   In the spirit of hospitality,   Matthew Allgood Assistant Resort...

Eagan, Minnesota
Reviewed 27 July 2016 via mobile

We stayed here for three nights in July. The area is very touristy, but you can also go to non-tourist areas very easily. The hotel is somewhat old but is kept up very well. The front desk people were always pleasant and helpful. The here were lots of families and young children around, so be prepared for some hall noise.

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Helpful?
Thank mnshe
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

We appreciate you sharing your experience and I hope you will have an opportunity to visit us again very soon!

Winchester,VA
Reviewed 25 July 2016

I come every year with a family member who owns the timeshare. We come mid July so It's blazing hot. So close to the boardwalk and Waterman's restaurant across the street. The unit faces the Ocean/Waterman's. You hear some street noise, but it is the height of the summer season. The property seems to lose something every year. It is...

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1Thank MaryBee_21
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I appreciate your feedback and value your opinion as it helps us to improve our guest’s experience.

Nashville, Tennessee
Reviewed 25 July 2016

Interesting hotel layout. The staff was very friendly-- which was the best part of the hotel. The airconditioner was overworked. The thermostat was set to not be able to go below 70* but the room never got under 78*. The hotel layout was strange and the rooms were even odder. The kitchen was narrow and the bathroom opened up the...

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1Thank lgideon25
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for taking a moment to share your experience regarding your stay with us. It is vital in helping us to continue to strive to provide the best experience possible for our guests and I appreciate your feedback.

Stafford, Virginia
Reviewed 24 July 2016 via mobile

Always enjoy the OKR, nice friendly staff...Pizza and ice cream are a hit as well. Nice hot day to swim inside...Rooms are spacious and clean. The strip has all you need for a great relaxing weekend...Make reservations because the peak months are always busy. Other hotels have some vacancies but you can imagine why...They are bad locations to spend an...

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Thank Henry J
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for such a great review of the Ocean Key Resort’s amazing location, friendly team members and Roma’s NY Pizza offerings. We work hard at VSA Resorts to deliver memorable vacations to our clients.

Vienna, Virginia
Reviewed 23 July 2016 via mobile

So I'm an owner at ocean key. Hadn't visited in about 15 years, as we have traded around and visited some awesome places around the world. When we bought about 20 years ago it was a gold level RCI resort, it deteriorated and lost its ranking but has worked its way back to a silver rating. The location is terrific,...

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1Thank Pilaro O
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for your ownership with us – I appreciate your taking the time to acknowledge specific areas of improvement as well as positive feedback.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 

Additional Information about Ocean Key Resort

Address: 424 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Price Range: RM563 - RM2,271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach
Hotel Style:
#4 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
#22 On the Beach Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Key Resort staff and other travellers.
16 questions
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Questions? Get answers from Ocean Key Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good rooms”
GJto3, 9 Nov 2016 | Read review
“Higher floors mean better views.”
bwompbwomp, 15 Aug 2016 | Read review
“away from elevator”
MaryBee_21, 25 Jul 2016 | Read review
“All rooms face another hotel on one side and the indoor pool on the other side, sorry.”
lgideon25, 24 Jul 2016 | Read review
“higher floors keep you away from traffic noise best”
557lindat, 12 Jul 2016 | Read review
5 of 5