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Four Points by Sheraton Virginia Beach Oceanfront

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Four Points by Sheraton Virginia Beach Oceanfront
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619 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Virginia Beach Oceanfront
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Showing 607: English reviews
washington dc
Reviewed 1 July 2015

First time visiting VA beach. Arrived early and was able to check in. Room was clean, the view from the balcony breath taking. Nice walk along the boardwalk. Next trip will stay at this location. I did not have a car but getting around was easy, the cab drivers were nice and helpful. The only so so experience was with...

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Helpful?
1Thank drose47
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

On behalf of all of us here at the Surfside, we thank you for your glowing comment in regards to your recent stay in Virginia Beach. We are pleased that we made your stay here a memorable one, and we will do our best in exceeding your expectations again in the future. Thank you for choosing the Surfside, and we...

Reviewed 30 June 2015 via mobile

My fiance and two children spent 4 nights here and couldn't be more pleased. Very clean. Comfortable beds. The hot breakfast was delicious with a good variety. Staff was super friendly and the location was perfect. We will definitely stay here again!

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Helpful?
1Thank Ticklebee11407
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

On behalf of all of us here at the Surfside, we thank you for your glowing comment in regards to your recent stay in Virginia Beach. We are pleased that we made your stay here a memorable one, and we will do our best in exceeding your expectations again in the future. Thank you for choosing the Surfside, and we...

Round Lake Beach, IL
Reviewed 29 June 2015

Looking for a pleasant experience and that is what was experienced. From the Staff to the rooms everything was very nice. We loved how the hotel was connected right to the boardwalk and the oceanfront. Steps away from a relaxing stay on the ocean. If you're a fisherman the pier is just a short distance to the north of your...

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Helpful?
1Thank Delilah0215
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay with us, and that our staff went above and beyond in terms of service. Thank you again, and we look forward to seeing you (and serving you) in the near future. Yours in Hospitality, Dannielle...

Asheville, North Carolina
Reviewed 27 June 2015

This is not a fancy hotel, however, anything lacking in frills is more than made up by the unbelievably courteous staff. From the front desk clerks to the housekeeping staff and the maintenance man that came to find out why our a/c was ticking (a piece of plastic had fallen in it). Any request we had was taken care of...

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Helpful?
1Thank gretta a
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for taking time to write a review. Our team works hard, every day to make sure our guests are taken care of. Your positive comments about our service staff are very much appreciated. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect....

Midlothian, Virginia
Reviewed 26 June 2015

Stayed a week with family during business trip. The lobby could use a renovation and breakfast buffet is adequate but nothing to write home about. However the rooms are nice but small. Housekeeping is excellent! Front Desk staff very accommodating. Pool needs a due over---too hot and limited space and is on the fifth floor. Nice place to stay will...

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Helpful?
1Thank Deborah A
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for writing such a glowing review! Our location is great for those looking to stay close to the beach and shops! We are constantly working on making this gem better everyday. Our friendly staff provides great customer service, and it is nice to know that it is pleasantly remembered. I am delighted that we exceeded your expectations, and...

Matawan, New Jersey
Reviewed 25 June 2015

This was our first visit to Virginia Beach. Surfside Oceanfront Inn was a great locations only steps to the beach. Our room was on the 6th floor which gave us a great view of the beach, every room had an oceanview balcony. What was great was the free parking in a indoor garage which was convienant for us to store...

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Helpful?
2Thank seniorjerseyguys
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for your kind words! I am pleased to hear that you enjoyed the view from your suite, and found our staff friendly and accommodating during your stay. We are fortunate that our hotel has a breathtaking view from all of our rooms! Our goal is to exceed our guests’ expectations at every opportunity. We appreciate you recommending our...

Milford, Connecticut
Reviewed 25 June 2015

Stayed there summer of 2014 for a week. Great time, Centrally located to attractions. Rooms small but comfortable. Beach views for sunrise and sunset. Cant wait to go back this summer, just booked a return visit..

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Helpful?
1Thank mctamp
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for providing a review of our hotel. We look forward to your return visit, and hopefully the weather will be sunny and warm. This will provide you with the opportunity to enjoy your morning coffee or afternoon tea on your private balcony overlooking the beautiful ocean. Hope to see you soon. Sincerely, Dannielle Quadrino Guest Services Supervisor

Reviewed 25 June 2015 via mobile

I had a wonderful time here with my family . The breakfast is amazing. Great views. Great location. Every staff member was so very nice, polite, helpful. The indoor pool area seems very stuffy when you first walk in but the heated pool is great. My granddaughter 6 months old got to have a nice first experience in a pool...

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Helpful?
1Thank Teresa B
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you so much for the kindhearted words regarding your recent stay. We provide compassionate care with every guest that comes to stay with us. We want our guests to feel welcomed, and like our property is a home away from home. I'm glad that you were able to enjoy your granddaughter's first experience in a pool while you were...

Reviewed 25 June 2015 via mobile

My family stayed four days and had great service. Everyone was very friendly and quick to help. The room was very clean. The full breakfast was excellent. I liked the idea that we didn't have to go out to eat. The view from our room was breathtaking. We will definitely be back.

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Helpful?
1Thank Patricia B
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for the great review about our staff and the hotel! Our staff works hard at excelling in customer service, and we do appreciate you recognizing that! We are happy to hear you enjoyed your stay and the complimentary hot breakfast. It will be our pleasure to welcome you back on any return visits to Virginia Beach! Sincerely, Dannielle...

Michigan
Reviewed 21 June 2015

Excellent hotel for the value! Definitely would stay here again. The only issues I had were very minor. I have to admit; I was skeptical about a non-brand name hotel, but Surfside proved me wrong. Pros would definitely be the views. Every room is oceanfront (Nothing partial). I would recommend staying on the 4th floor and above for the best...

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Helpful?
2Thank jdm9110
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thanks for sharing your experience with us, as we are delighted to see your positive feedback! Guest satisfaction is our number one goal and there is nothing better than achieving that! I'm ecstatic knowing that we earned your trust not being a larger branded hotel chain. We know how important family vacation memories are to everyone. We like to treat...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome, home to the longest pleasure beach on the planet, Four Points By Sheraton Virginia Beach Oceanfront helps you make the most everything this vibrant city has to offer. all rooms feature a magnificent view of the Atlantic Ocean with a private balcony. ... more   less 

Additional Information about Four Points by Sheraton Virginia Beach Oceanfront

Address: 1211 Atlantic Ave, Virginia Beach, VA 23451-3539 (Formerly Surfside Oceanfront Inn & Suites)
Region: United States > Virginia > Virginia Beach
Price Range: RM487 - RM1,329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Virginia Beach Oceanfront 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Surfside Oceanfront Hotel Virginia Beach
Surfside Oceanfront Inn And Suites
Surfside Hotel Virginia Beach
Surfside Virginia Beach
Hotel Style:
#4 Green Hotel in Virginia Beach
#7 Family Hotel in Virginia Beach
#11 Romantic Hotel in Virginia Beach
#14 On the Beach Hotel in Virginia Beach
#24 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Virginia Beach Oceanfront staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Virginia Beach Oceanfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a high floor. Less noise (and a good view of navy planes when they come over).”
 of 5 bubbles DavidGrahamS, 15 Mar 2017 | Read review
“Pick an upper level floor and ocean side”
 of 5 bubbles 439veronikam, 1 Mar 2017 | Read review
“Had a handicapped room and each night when my spouse got up to bathroom, drawers on bureau were open causing a problem since he needs assist to ambulate. great weather!!!!! Restaurant was good but missing a lot of food on menu because of warm weekend. Food we ordered was good. ”
 of 5 bubbles crib6175, 22 Feb 2017 | Read review
“You'll love room 706”
 of 5 bubbles rissaj2017, 15 Jan 2017 | Read review
“all rooms have an ocean front view!”
 of 5 bubbles cchan023, 27 Nov 2016 | Read review
5 of 5