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Best Western Plus Sandcastle Beachfront Hotel

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1307 Atlantic Ave, Virginia Beach, VA 23451
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US$169
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Traveller (1005)
Room & Suite (272)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 11/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus Sandcastle Beachfront Hotel
Updated 11/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 117 hotels in Virginia Beach
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Sandcastle Beachfront Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Sandcastle Beachfront Hotel will stand out among other hotels in Virginia Beach,VA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Sandcastle Beachfront Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids stay free
Car park
Wifi
Pool / beach towels
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Boating
Canoeing
Hiking
Windsurfing
Bowling offsite
Fishing
Water park offsite
Nightclub / DJ
Children's television networks
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Bay View
Languages Spoken
English
4187Reviews67Q+A100Room tips
Traveller rating
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Most Recent
BettyAnn M wrote a review Sep 2022
2 contributions
Our visit to Virginia Beach was an unpleasant experience. We were put into a room that was already occupied. There are only 2 elevators--1 was broken and the other took forever so we had to keep using the stairs. Breakfast wasn't ready on time and was cold. The only saving grace for this place was that the beach is beautiful.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 4 days ago
Hello 486bettyann Thank you so much for your stay as well as the feedback. We sincerely apologies for the inconvenience caused. Regarding the room change, we will appreciate if you can call the hotel manager to get some more facts regarding the room change. At your service we remain.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charley5555 wrote a review Jun 2021
Fairfax County, Virginia262 contributions116 helpful votes
Hotel's Favourite
We totally enjoyed our stay at the Best Western Oceanfront in Virginia Beach. It is VERY clean and their employees are super- friendly. Our second floor oceanfront room was wonderful. Be advised that there is loud music in the hotel restaurant from 7 PM until 11:30 PM. We were in the wing of the hotel farthest away from the music so it did not bother us. When you check in they make you initial an advisory’ about the music. There are two restaurants in the hotel. The restaurant with the loud music is Oceans 14 which is excellent. The other one is Mexican and it’s also quite good. The free breakfast is also very good. We highly recommend this hotel and will return.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: The BRIDGE TUNNEL I-64 going to VA Beach gets terribly backed up from 3-7pm in weekdays due to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from B R, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 26 Jun 2021
Hello Thank you so much & it was our pleasure in serving you. The Staff & the management of this hotel sincerely appreciates your feedback & we are glad to see that you had a wonderful stay at this beautiful Best Western Plus Sandcastle. At your service we remain,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Average Joe wrote a review Sep 2022
3 contributions
First the pros..... The view, the view, the view. Staff rates an A as they try hard (generally) to provide a clean neat facility. We stayed in mid/late September during the week (to save money) Temps were in the 80's sunny and warm. The breakfast was a cut above most B-W's.....as it should be since this facility is designated as a B-W+ Now the con(s)....Washbasin was 90% cloggled during our stay rendering it almost unusable and it didn't get that way overnight. One of the elevators was out of order resulting in long waits from the 9th floor. 𝙑𝙚𝙧𝙮 disappointed that there was 𝙣𝙤 upholstered chair in the room, (even though there was plenty of room for one...or two) just a couple of uncommfortable hardbacked (library)chairs, so there was nothing at all to sit on for relaxing or watching tv and or the sunrise over the ocean from within the room (I don't count the bed as a suitable alternative). The plastic table on the balcony was very dirty requiring the use of a bath towel as a table cloth to be usable. Since the 𝗩𝗶𝗲𝘄 is 𝙚𝙫𝙚𝙧𝙮𝙩𝙝𝙞𝙣𝙜 the housekeeping staff should make an (better) effort before new guests arrive to insure the picture window is 𝗰𝗹𝗲𝗮𝗻. I ended up washing the window myself to wash away smudges, fingerprints, and smears from previous guests.....Would I stay here again....possibly, but there are a lot of nice hotels in Virginia Beach and we 𝙡𝙤𝙤𝙠𝙚𝙙 𝙖𝙧𝙤𝙪𝙣𝙙 at other facilities while visiting and would probably try something else on our next visit.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: choose a room on the opposite end from the live music in the bar,If you want to keep your balcony...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 5 days ago
Hello Thank you so much for your patronage & sincerely appreciate your stay as well as the feedback. Your points are noted & hope to implement some of the points. See you soon again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike W wrote a review Sep 2022
2 contributions
Stay was 10-17 Sept 22, 6th floor, 2 rooms. Killed 2 bugs 1st night our room, friend killed bug 2nd night crawling across her bed. Staff was great (Jessica), awesome customer service. She made an immediate room change at midnight (after her shift was over). Hallway was filthy, not a good vacuum in a long time. No bug issue rest of stay. Food had good selection but was warm at best, and bread items (biscuits) hard, but staff was great, very friendly. Only 1 elevator worked there entire stay, it was finally working the day we left. We visit VB every year. I lived there for 16 years and go back to visit old friends every Sept, but I will not be staying here again. It is a great location, near shops and the pier, but cleanliness is too poor to stay.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: Ocean view room (we were moved to) was much nicer than the Partial view (bug) room we originally...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mark Z wrote a review Sep 2022
North Royalton, Ohio4 contributions
Neat and clean, pleasant and attentive staff. We have stayed here in the past and it always a good time. The restaurant has a good choice of food. There is a on site garage that our SUV fit, and a heated indoor pool.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 1 week ago
Thank you so much & sincerely appreciate your stay as well as the feedback
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jsteele32022 wrote a review Sep 2022
Spring Hill, Florida1 contribution
poorly maintained hotel. staff did not clean room properly. sand on the sheet's, floors not swept. few breakfasts choices. had good view when you opened the rusty door. The room was so cold when we entered there was condensation on every counter.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 1 week ago
Hello Thank you so much for your stay & On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 757-428-2828.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel B wrote a review Sep 2022
Hambleton, West Virginia6 contributions
+1
Staff was great 👍 location was great. 👍Price was reasonable 👍washer/dryer was great 👍 room size was great👍 Clean room, not so great.👎👎👎 I untucked my blanket at the foot and found a sock. Not mine. Tonya found a water bottle under the bed. There was trash in the trash can under the sink. We bought a swiffer to mop the floor because Tonya walked around a few minutes and her feet were filthy. Hopefully it will be better next year.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 1 week ago
Thank you so much & points Noted
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don S wrote a review Sep 2022
4 contributions1 helpful vote
Everything was good except one elevator wasn’t working made it crazy trying to get up or down. Same problem they had the last time we stayed there. Rooms were ok really nice views and next to the fishing pier
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 1 week ago
Thank you, so much & sincerely apologies, for the inconvenience. We are doing our level best to get the elevator fixed
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tori wrote a review Sep 2022
2 contributions
First impression. Excellent! Walked in and greeted by Jessica right away. She helped me straighten up the reservation I made by switching me to a queen room instead of a double which I was nervous I couldn’t change. She started our day trip off on a great note and I’m super grateful! Would definitely choose to stay here again.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 2 weeks ago
Hello Tori Thank you so much for your stay & the wonderful feedback. We are glad that you enjoyed your stay & our staff made you feel welcomed. Once again thank you & see you soon in near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hellhasfrozeoverjjdp wrote a review Sep 2022
Huntington, West Virginia1 contribution
Roger was great help me with my phone Room was nice the view was great . We did have a great stay . Hotel was nice and clean . This will be pefect spot for vacation. Breakfast was good had indoor swimming pool. Parking was in garage.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 2 weeks ago
Hello Thank you so much for staying at this Best Western Plus Sandcastle. Sincerely appreciate your feedback & wee are glad that you enjoyed your stay. Hope to see you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$123 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandcastle oceanfront hotel virginia beach, sandcastle resort va beach, sandcastle oceanfront resort hotel
LOCATION
United StatesVirginiaVirginia BeachNortheast Virginia Beach
NUMBER OF ROOMS
147
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Frequently Asked Questions about Best Western Plus Sandcastle Beachfront Hotel
Which popular attractions are close to Best Western Plus Sandcastle Beachfront Hotel?
Nearby attractions include Atlantic Wildfowl Heritage Museum (0.3 km), Virginia Beach Fishing Pier (0.1 km), and Family Fun Xperience Theatre (0.2 km).
What are some of the property amenities at Best Western Plus Sandcastle Beachfront Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Sandcastle Beachfront Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Sandcastle Beachfront Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Sandcastle Beachfront Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Best Western Plus Sandcastle Beachfront Hotel?
Conveniently located restaurants include Il Giardino Ristorante, Side Street Cantina, and Ocean Eddie's Seafood Restaurant.
Are there opportunities to exercise at Best Western Plus Sandcastle Beachfront Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Best Western Plus Sandcastle Beachfront Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Virginia Beach.
Are any cleaning services offered at Best Western Plus Sandcastle Beachfront Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Sandcastle Beachfront Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Sandcastle Beachfront Hotel?
Many travellers enjoy visiting Edgar Cayce's A.R.E. Association for Research and Enlightenment (5.8 km) and Virginia Beach Law Enforcement Memorial (2.3 km).