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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,546 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,527: English reviews
Durham, North Carolina
Reviewed 6 days ago NEW

nice place to stay, clean facility, nice view, great employees. courteous staff, great place to stay!!!!!!!!!!!!! newly remolded facility, elevators could be a little more up to date but still felt safe to ride.. great place to stay!!!! will stay again and highly recommened

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Helpful?
Thank onejug
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

We can't thank you enough for staying with us here at The Best Western Plus Sandcastle where we are creating memories one guest at a time. It is our goal to become ranked #1 on Trip Advisor and I do believe we are on our way. Every associate at the hotel truly enjoys taking care of our guests as if...

Reviewed 6 days ago NEWvia mobile

Awesome room clean family loves the ocean front with a balcony, looking forward towards the Christmas parade never been here during this time of year the front desk was Very friendly with a great attitude

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Helpful?
Thank lion1140
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for staying with us here at The Best Western Plus Sandcastle. I was so very pleased to hear that you enjoyed your stay with us. The Christmas parade is always a wonderful and festive event, I am so glad that you had a chance to experience it. We hope that you will be returning in the...

Reviewed 6 days ago NEW

I love this hotel and all the amenities. We enjoyed the oceanfront view and private balcony. Everyone was super polite and helpful. Especially the front desk. They are very knowledgeable about local places to eat and shop. We will be returning!

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Helpful?
Thank Christy J
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your trip to Virginia Beach and The Best Western Plus Sandcastle. We truly appreciate your kind words and are so happy that you enjoyed your time with us. Happy Holidays, Jason C. General Manager

Virginia Beach, United States
Reviewed 1 week ago NEW

I really enjoyed the staff, the cleanliness of the hotel, the oceanfront view, the comfort of the bed, it was a great experience. The Christmas decorations were very festive, the parking garage was well lighted and I felt very safe walking into the hotel. Sufficient amount of parking.

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Helpful?
Thank serecem
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I was so happy to hear that you enjoyed your stay with us. We hope that your plans will be bringing you back our way in the near future so...

Washington DC, District of Columbia
Reviewed 1 week ago

Average Hotel room decor, clean rooms but very small, particularly the sink/vanity was smallest possible and outside the restroom at the entrance of room in a very minimal type setup in very small area giving a very cheap look. One elevator was broken permanently and there was only one more so day times we had to wait long and packed...

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Helpful?
Thank SYEDBilal
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to write a review regarding you most recent trip to Virginia Beach and The Best Western Plus Sandcastle. We like to use each review as a tool to help improve upon the service and the product we offer our valued guest. I greatly appreciate your candor and will be utilizing...

Chesapeake, Virginia
Reviewed 1 week ago

With this review, BW reservations for this location is about to increase tremendously. The owner should send me a check. Nevertheless, before my stay at this BW I had rejected them as one of the worst based on past experiences at two other BWs (South Carolina and Newport News, VA). Even though they are independently owned and operated, I said...

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Helpful?
Thank Dee57597
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This is by far the best and funniest review I've ever received or read for that matter. It is truly awesome and my staff and I can't thank you enough. I also think you are spot on accurate with everything you said. We are replacing our carpet this January so you won't have to worry about that again:) Please call...

Lexington Park, Maryland
Reviewed 1 week ago

My favorite part of my stay was my ocean view and immediate access to the ocean/boardwalk. I could hear the ocean from my room even with the patio door closed. I was able to enjoy the holiday lights from my room and I had easy access to walk up and down the boardwalk- fantastic! The staff was friendly, delightful and...

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Helpful?
Thank selenaeclipse
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I was very happy to hear that you enjoyed your stay with us. We look forward to your return trip in the near future. Have a wonderful Holiday Season. Best...

Reviewed 1 week ago

We enjoyed our stay so much we stayed an extra day. Booked two rooms, both had beach view. Indoor pool was great, the breakfast buffet was fantastic!! Staff is best I have ever seen, very friendly, very helpful, always smiling and ready to help with any needs. I have to give a special thanks to Delvon at the front desk....

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Helpful?
Thank Larry T
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing to stay with us here at The Best Western Plus Sandcastle, it was our pleasure having you as our valued guests. Please don't hesitate to contact me directly the next time your travels bring you our way for I'd really enjoy the opportunity to personally assist you with the process. Yours In Hospitality, Jason C. General...

Virginia Beach
Reviewed 1 week ago

I was greeted by the front desk girls (Angie and Brittany) with smiles. I was staying in a 1 bedroom, no balcony and they wanted me to make sure I was alright without the balcony before going all the way up to the 9th floor and getting upset. I was perfectly fine without it, just wanted to sleep:) I go...

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Helpful?
Thank W4499BCmelissat
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Wow! What a fantastic review, thank you so much for your kind words. My staff and I really appreciate it. We enjoy taking care of our guests as if they were apart of our extended family. Please feel free to contact me directly at the hotel the next time you need accommodations so that I might have the opportunity to...

Reviewed 1 week ago via mobile

Check in staff was nice. We got 2 queen beds oceanfront view for $70 in orbitz. We got a room at the 5th floor so we thought we would park at the 5th level but their gate access is broke so we had to walk down to the 4th to get in. Then we had to take elevator to go...

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Helpful?
Thank Steven W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: RM276 - RM1,218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#7 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful veiw of the beach.”
 of 5 bubbles barbaramB7627ME, 6 Dec 2016 | Read review
“They only have three suites that hold more than four people so book very early.”
 of 5 bubbles jessicapW4289PV, 3 Dec 2016 | Read review
“All rooms have beach view.”
 of 5 bubbles 563larryt, 27 Nov 2016 | Read review
“I used hotels.com to book my room and got a good price”
 of 5 bubbles W4499BCmelissat, 27 Nov 2016 | Read review
“All ocean view; can't beat that...stay higher to get the best view.”
 of 5 bubbles kdamdn, 18 Nov 2016 | Read review
5 of 5
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