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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,546 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,527: English reviews
Richmond, Virginia
Reviewed 25 March 2016 via mobile

You cant beat this welcoming enviornment. We are never dissapointed and in all the years it has only gotten better. Enjoy their complimentary breakfast in the morning then work out with a full view of the beach. You can chose to chill out in their indoor pool with a sun bathing deck or you can soak up the rays on...

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Helpful?
Thank Hailey M
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This may be my most favorite reviews of all time. Thank you so much for taking the time out of your day to share your thoughts about The Best Western Plus Sandcastle. I am so glad that you enjoyed your time with us. We are all looking forward to seeing you in the near future. Please don't hesitate to contact...

Richmond, Virginia
Reviewed 25 March 2016

My husband and I had a very enjoyable 2 night stay at the Sandcastle during spring break. Olivia, Betty and all the staff were quite friendly. Veronica did a great job cleaning our room and making sure we had everything we needed. The breakfast was nice. My favorite breakfast foods are grits and pancakes. So I felt right at home....

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Helpful?
Thank Bj F
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing stay with us here at The Best Western Plus Sandcastle. It was truly our pleasure having you as our guest. I hope that your future plans bring you back our way very soon. I would love to offer you our repeat guest discount so please don't hesitate to contact me directly when you are...

Reviewed 23 March 2016 via mobile

It's was a very good place to stay in. It was very comfortable, clean and nice. It had a perfect view to the sea. Staff was very polite. Breakfast was good, it had enough variety of food and very fresh and delicious. I will definitely recommend it.

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Helpful?
Thank Angélica S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your trip to Virginia Beach, VA and The Best Western Plus Sandcastle. We are so glad that you enjoyed your stay with us. Please don't hesitate to contact me directly when you are ready to make future reservations, I would enjoy the opportunity...

Reviewed 23 March 2016 via mobile

We were so excited to be at the beach for the first time in many years.... The hotel is pretty in the lobby and the room was nice at first glance. The restroom door doesn't latch and it's so tiny that there is no room to turn around. The drop ceiling is in pretty bad shape. The breakfast bar is...

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Helpful?
Thank Pati R
Richmond, Virginia
Reviewed 21 March 2016

The people at the service desk were so welcoming and very helpful ( Yolanda and Betty were awesome). Also the room that we stayed in had an amazing view. The cleaning staff was also very accommodating and friendly. It was absolutely perfect for a weekend getaway with my significant other!

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Helpful?
Thank Desiree P
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This is what I like to hear! AWESOME! I am so glad that you and yours had a great time with us here at The Best Western Plus Sandcastle Hotel. I am fortunate enough to have a staff that truly cares about each and every guest that walks through our door. We thank you both for choosing The Best Western...

Richmond, United States
Reviewed 21 March 2016

Staff was very nice, Room was clean. I had a hard time getting the internet to work in the room, but it worked fine in the lobby. They had a nice bagged breakfast for the Shamrock runners, which was a nice surprise.

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Thank Cynthia S
Reviewed 20 March 2016 via mobile

Looking for a one night get away at the oceanfront. We needed a room to go to after a night of drinking and Brittani was super accommodating. She gave us a rooftop room for a great price. Also informed us of late check out at 1pm which was perfect after a night of drinking. The free breakfast also hit the...

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Helpful?
Thank Lamar G
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This is a great review because I'm sure many of us have been in your position and it's always much nicer when you run into accommodating hotel staff:) I am so glad that you enjoyed your stay with us and I know Brittani will appreciate your kind words. I hope that you find your way back to the hotel very...

Pocomoke City, Maryland
Reviewed 18 March 2016

The room was nice and the few is great, We were unaware that after a certain time the doors in the garage on the 5th locked which was where our room was so we ended up makeing a trip to the front desk thinking our key had stopped working but, besides that the stay was well.

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Helpful?
Thank wallyworld7100
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review on your most recent trip to The Best Western Plus Sandcastle. I am so sorry about the door lock situation, we will be fixing that today. The next time you are in Virginia Beach I hope that you will stay with us. Please don't...

San Francisco, California
Reviewed 15 March 2016

We love this place so much that we extended our stay twice! Yolanda and Betty have been an amazing daytime team and accommodated us to the fullest - smiles and friendly folk. Amazing view and elegant room on the top floor, facing the beach.

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Helpful?
Thank Amelia S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so very much for taking the time out of your day to share your thoughts about The Best Western Plus Sandcastle. We have truly enjoyed having you with us for the past several days. I am very lucky to have a fantastic staff that truly cares about each and every guest. I hope that in future you will...

Roanoke, Virginia
Reviewed 15 March 2016

My husband and I have been here for three vacations and decided to take an early trip this year. My daughter had just fought 10 months with stage 4 cancer and we needed a break... Being that we cannot swim in the ocean this year we were disappointed to find out the pool was closed, and during reservations wasn't told...

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Helpful?
2Thank paralegal4444
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost allow me to apologize for not exceeding your expectations. As you will find from the other reviews we receive, most guests really enjoy our hotel and staff. We have been remodeling our pool to offer our guest a better amenity. It has been completed and looks awesome. We are also taking over the breakfast operations from the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: RM276 - RM1,218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#7 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful veiw of the beach.”
 of 5 bubbles barbaramB7627ME, 6 Dec 2016 | Read review
“They only have three suites that hold more than four people so book very early.”
 of 5 bubbles jessicapW4289PV, 3 Dec 2016 | Read review
“All rooms have beach view.”
 of 5 bubbles 563larryt, 27 Nov 2016 | Read review
“I used hotels.com to book my room and got a good price”
 of 5 bubbles W4499BCmelissat, 27 Nov 2016 | Read review
“All ocean view; can't beat that...stay higher to get the best view.”
 of 5 bubbles kdamdn, 18 Nov 2016 | Read review
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