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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,628 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,609: English reviews
Dillsburg, Pennsylvania
Reviewed 14 June 2016 via mobile

This was a last minute trip and we needed an inexpensive place to stay on the beach. I found the Best Western Sandcastle and was pleasantly surprised to find the hotel room clean and the staff very friendly and helpful. I plan to return next year for a longer stay.

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Helpful?
Thank Denise U
United States
Reviewed 13 June 2016

Perfect location with great ocean view. the hotel oversees fishing pier a 9 stores building with inner parking access, very convenient. The formal check-in time is 3pm but reception checked us in around 1pm which is wonderful for my kids preparing for their beach play and changing swimming suits in the hotel room. We were staying at 7th floor, some...

Review collected in partnership with Best Western
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Thank Charles L
Charlottesville, United States
Reviewed 13 June 2016

My family and I have created some great memories here and at the pier. This place could never be replaced. The staff and cleanliness is the best. The view from our room was great. I cannot wait for my next visit where they will hopefully have the new shops open across the street.

Review collected in partnership with Best Western
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Thank Debra T
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

AWESOME! I love this review...it really hits home regarding what we are trying to provide to all of our guests. I am very lucky to have employees that really care about our guests and the experience they receive. Thank you so much for writing a review and for sharing your story with the world. It was our pleasure having you...

Reviewed 13 June 2016 via mobile

This was our 5th trip to Virginia Beach, but our 1st time staying at the Best Western Plus Sandcastle Beach hotel. Our stay was fabulous!!! All of the staff was very accommodating!!! Even if we didn't need housekeeping services on a particular day the staff made sure we had fresh towels and the trash taken out. We were slightly disappointed...

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Helpful?
Thank Dawn M
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share the experience you received while staying with us at The Best Western Plus Sandcastle. It was truly our pleasure having you as our valued guest. We try very hard on a daily basis to ensure that each and every guest that walks through our doors is...

Sebring, Florida
Reviewed 12 June 2016

found our bathroom not clean and our tv not working at check in, called guest sevices and they had someone there in 2 minutes then fixed the problems. I was impressed with the speed of there response and correction of the problem. Small room but nice, good amenities at hotel, good breakfast, but the inhouse restuarant was not worth our...

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Helpful?
Thank mike m
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review regarding your most recent trip to Virginia Beach. My staff and I truly appreciated your business and your kind words. I hope that you plans bring you back to the Virginia Beach Oceanfront and The Best Western Plus Sandcastle. Best, Jason C. General Manager

elmira, ny
Reviewed 11 June 2016 via mobile

We stayed here with two toddlers this past week. The day we checked in our room wasn't ready because they had two housekeepers walk out, but they offered us a key to access the restrooms and pool. They also Gave us 10% discount without us asking! When we had to bring all of our luggage from the 5th floor garage...

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Helpful?
Thank beckyspencer
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so very much for your kind words. I was so glad that you found my staff to be friendly and accommodating. I am fortunate enough to have associates that truly care about the guest experience. The next time your plans bring you back our way, please don't hesitate to contact me directly so that I may have the...

Reviewed 10 June 2016

"Ocean-view" vs "ocean front" distinction not clear at time of booking. Not sure if beds were queen as listed for our three people. Not a bad experience - breakfast and location were decent - just not quite what we thought we were getting.

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Thank William G
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing to stay with us here at The Best Western Plus Sandcastle. The next time you plan on coming our way please contact me directly so that I may offer you our 100% oceanfront rooms with private balconies. I can also reserve you a room with two queens as opposed to two doubles. Best Regards, Jason C....

Raleigh, North Carolina
Reviewed 9 June 2016

The kids enjoy the pool and the complimentary breakfast was awesome! Rooms were clean and staff were helpful and pleasant. This will definitely be my first choice to stay when visiting Virginia Beach in the future.

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1Thank motleyqc
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing to stay with us here at The Best Western Plus Sandcastle, it was truly our pleasure having you as our valued guest. We are trying to become ranked #1 on Trip Advisor, and with guests such as yourself, I do believe we will get there soon. Best Regards, Jason C. General Manager

Chesapeake, Virginia
Reviewed 8 June 2016

While I live in the area my friends and I decided to make it a girls weekend and stayed at the Best Western Plus Sandcastle for the Patriotic Festival. We arrived late in the afternoon and while they were very busy the desk clerks greeted us with smiles and quickly got us checked in. We really appreciated the parking garage...

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Thank SusanOut
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to thank you for taking the time out of your day to share the experience you had with us here at The Best Western Plus Sandcastle. I was so glad to hear that you enjoyed your time with us. I hope that you will be returning in the near future so that we may...

Reviewed 7 June 2016 via mobile

Maura at the front desk was great. She was very helpful in getting the right type of room. Love the location. Wish there were more king beds available. Parking is across the street. Wish the pool was oceanside.

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Helpful?
Thank Lisagcarr
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to share the experience you had with us here at The Best Western Plus Sandcastle. I was so happy to hear that you enjoyed your stay with us. We look forward to having you back with us very soon. Best Regards, Jason C. General Manager Best Western Plus Sandcastle

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: RM335 - RM1,374 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all ocean front....best way to go”
 of 5 bubbles kscollier, 18 Jan 2017 | Read review
“Any of the rooms that have 01 at the end are bigger.”
 of 5 bubbles arealistintravel, 10 Jan 2017 | Read review
“Room was very clean”
 of 5 bubbles cindie1978, 10 Jan 2017 | Read review
“beach view rooms are the best way to go”
 of 5 bubbles N8120RPdaniellew, 7 Jan 2017 | Read review
“best views”
 of 5 bubbles libraonthemove, 6 Jan 2017 | Read review
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