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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,674 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,655: English reviews
Fayetteville, United States
Reviewed 27 June 2016

I have stayed at lot of hotels, for the price were rob. young man sitting on prep table where food is place. overall the staff is not train to deal with the public. The breakfast was terrible,out four days they ran out of something everyday. The basic, juice,bread and whatever was on the line.

Review collected in partnership with Best Western
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Thank Stephanie W
Baltimore, United States
Reviewed 27 June 2016

The hotel room was right on the boardwalk and faced the beach. We enjoyed the balcony. The staff is very friendly and professional. Room was clean and spacious. Children's rides were next to the hotel. Great for little ones. Breakfast had a wide variety but the cooked food was not real great. Rooms were quiet and did not hear any...

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Thank Marsha A
New Providence, United States
Reviewed 27 June 2016

llove this place,do not want to leave when it is time to go.I would live here if i could.The only thing this place lacks would be a hot tub,besides that it has it all.Love breakfast being included,we look forward to it every morning,it is deliciuos.

Review collected in partnership with Best Western
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Thank Deb C
Reviewed 27 June 2016 via mobile

I had a great stay here. The staff was really respectful and helpful. The room was very nice and clean. I'm going to be staying here again next month. My family also enjoyed staying here. They will be coming back with me.

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Thank Erica M
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing to stay with us here at The Best Western Plus Sandcastle. It was truly our pleasure having you as our guests. We also appreciate you taking the time out of your day to write us a review about your stay. Please don't hesitate to contact me directly the next time you come our way...

Reviewed 26 June 2016 via mobile

I needed a last minute room and booked through TripAdvisor. It took two seconds. Within ten minutes, the staff called and confirmed my stay. They were so incredibly pleasant and helpful. The room was great and location was perfect. It was very clean and exactly what I needed.

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Thank Caitlin B
Reviewed 26 June 2016 via mobile

Not the cleanest. We had a large 2 level suite which was old, dusty, dirty and unappealing. The pictures are misleading. What really turned me off is that we had a big "water bug" in our suite. Ive been ready to go since then. We called the front desk but she stated she was the only one at the front...

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Thank ksel83
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to apologize for not exceeding your expectations. I would enjoy the opportunity of winning back your business. If this is something you'd be interested in please don't hesitate to contact me at the hotel. Yours in Hospitality, Jason C. General Manager

hampshire
Reviewed 25 June 2016 via mobile

We arrived to a blocked taped off reception door, no explanation or directions to alternative door. It's just a set of rooms really, no restaurant no bar. We were advised to eat at The Raven as its clean and friendly, it's grubby and unfriendly in reality. Try the new place that's at the end of the block opposite the Raven,...

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Thank DadsArmy2
Reviewed 23 June 2016 via mobile

Awesome hotel. Front desk Shelby and Betty very helpful and caring. Clean rooms wonderful view from the balcony. Breakfast was tasty. Walking distance to and from gift shops to the fishing pier the trolley was wonderful used it alot. Several great restaurants oceans Eddie ,watermans, the raven ,dough boy's. Would recommend and can't wait to come back.

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Thank Keeferarakes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review about your most recent trip to The Best Western Plus Sandcastle. It was truly our pleasure having you as our valued guest. We look forward to having you back with us again very soon. Best Regards, Jason C. General Manager

Reviewed 23 June 2016 via mobile

This was the best stay we have ever had the staff is amazing and will help you in any way possible can't wait till we can go back every thing was rite there great view everything was close and easy to get to had a store and restaurant tite in hotel with the boardwalk on the beach , the first

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Thank Kevin M
Reviewed 22 June 2016 via mobile

Loved our trip and will definitely be back! The view was amazing and it was so nice to be so close to the ocean. Staff was great and willing to help with anything they could, but we did experience a few problems. First I will say check in was absolute chaos. We had a 45 minute wait to check in...

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Thank blakekimes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing to stay with us here at The Best Western Plus Sandcastle. I hope that your plans will be bringing you back our way in the near future. Please don't hesitate to contact me directly if I may be of any assistance. Best Regards, Jason C. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: RM370 - RM1,432 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try get room with kitchen.”
 of 5 bubbles Vmoonlight, 19 Feb 2017 | Read review
“Spend the extra for the ocean view.... with the location right near the fishing pier, the view is lovely!”
 of 5 bubbles 183tinak, 12 Feb 2017 | Read review
“Higher floors have a better view of the ocean, lower floors have a better view of the beach. Get a room away from the elevator, vending, and the pool...”
 of 5 bubbles KenF476, 31 Jan 2017 | Read review
“Our room was next to the elevator, suite 913. It kept me up at night hearing the noise. Ask for a room AWAY form the elevator.”
 of 5 bubbles R4215IAdavidm, 28 Jan 2017 | Read review
“Great room if you want to be on the beach and you are not going to spend much time in the room.”
 of 5 bubbles B1278USdenises, 27 Jan 2017 | Read review
5 of 5