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Crowne Plaza Hotel Virginia Beach -Town Center

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Crowne Plaza Hotel Virginia Beach -Town Center
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268 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Virginia Beach -Town Center
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Showing 262: English reviews
Stratford, Connecticut
Reviewed 9 April 2014 via mobile

This hotel is located about ten minutes from the oceanfront. My stay was very nice. Rooms were clean and loved the breakfast. The staff was very nice. Located very close to main shopping centers which is very helpful.

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1Thank moonlightravel
Fredericksburg, Virginia
Reviewed 22 March 2014

Very nice hotel! Beds were good but they are full size and they really need queens. Bathrooms were clean, service was good, room was nice, front desk staff very friendly/helpful. Laundry, workout room were clean. Highway traffic a little loud outside.

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1Thank Ocean1616
Indianapolis, Indiana
Reviewed 20 March 2014

We stayed over the weekend overall stay was nice .. Food however wasn't to Crowne Plaza standards whatsoever. Little menu, food had absolutely no flavor and way overpriced for the quality of food. Nice bar inside hotel also. Employees seemed chipper and well mannered. Room was nice, well decorated and CLEAN.

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Helpful?
Thank Roy A
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your comments and I am glad your overall stay was satisfactory while your positive comments regarding our the staff are appreciated. However, I am disappointed we did not meet your expectations while dining with us. I do apologize and hope you decide to stay with us again. Please feel free to contact me directly. Mark Smith GM

Lancaster, PA
Reviewed 5 March 2014

I stayed at this hotel in February 2013 and rated it 5-stars. It was well deserved. I traveled to Virginia Beach again in February 2014 and found the same excellent room at the Crowne Plaza. I really think this facility is first-rate. I'm lowering my rating to 4-stars this year for one reason. Shortly after I checked in, I went...

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1Thank trav717
Reviewed 21 February 2014

My boyfriend and I booked a room here as a New Year's Eve/Anniversary treat. We live in Virginia Beach but were hoping for somewhere in Town Center. We decided on this location because, even though it was past walking distance from the bars/restaurants in Town Center, they assured us that a shuttle service would be running from 9pm until some...

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1Thank sarahannimal
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Dear sarahannimal, Thank you for taking the time to share your comments online. We are sincerely sorry to read that you did not enjoy your overall stay most especially with the issues experienced with our shuttle service. Kindly be assured that your feedback has been noted and will be addressed with our team to consider for improvements needed. Again, we...

Silver Spring, Maryland
Reviewed 14 January 2014

I had a very bad experience booking this hotel, and the staff members are very unprofessional. They did not acknowledge our reservations because they overbooked for a wedding, then wanted to be rude about their decision. They did not try to accommodate us for their unprofessionalism. We booked two rooms months in advance and received a confirmation. I will not...

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7Thank Kenya T
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. They are important for us to improve our services, I apologize your reservations were mishandled and hope you enjoyed the rest of your stay. Please feel free to contact me if can be of further service. Thank You Mark smith GM

maryland
Reviewed 1 December 2013

We stayed here recently for my daughters field hockey tournament and were pleasantly surprised by this hotel. From the moment we walked in to the time we check out we had nothing but wonderful customer service. The room was spacious, well decorated, and comfortable. Will stay there again.

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Thank tinyrucat
MarkSmith1024, Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for taking your time to write such a nice review. It's much appreciated and we hope to see you again. Your group was great to work with. Thank You

Milwaukee, Wisconsin
Reviewed 1 December 2013 via mobile

Upsides: nice sized rooms with fridge and microwave. Beds are very comfortable. Relatively clean with specific exceptions. Downsides: hallways smelly heavily like play dough. Maintenance people ignore you even when you say hi and smile. Saw bugs (like earwigs?) crawling in and out of wall where toilet connects. Maid left prior guests food in fridge - was there when I...

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1Thank Dasielady
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for taking time to write a review. We take all reviews serious whether they are positive or negative. I am sorry it appears we did not met your expectations. I hope we can get a chance to do that if you decide to return. Please feel free to contact me directly and discuss your experience further. Thank You...

Levittown, Pennsylvania, United States
Reviewed 20 November 2013

Like I said before if you're in town on business, this is the place to stay. I beg my travel office to put me there every time I have to travel to the Norfolk/VA beach area. Probably not that great for vacation but seriously it's tops for business. Plus they have a complimentary mixer every Wednesday with free beer, wine...

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Thank fallsfireryan
Harrisonburg, Virginia
Reviewed 13 November 2013

The hotel is in an awesome location between Norfolk and Virginia beach. But the parking on Saturday was so bad in the hotel. They have a night club or a bar that is packed and you will search for a spot...although I came back late after ...it was empty...which means the hotel was empty ...so they need to be more...

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Thank Samy1980

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 

Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Address: 4453 Bonney Rd, Virginia Beach, VA 23462-3815
Region: United States > Virginia > Virginia Beach
Price Range: RM396 - RM778 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza
Hotel Style:
#20 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Virginia Beach -Town Center staff and other travellers.
8 questions
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Richmond, Virginia
Chesapeake, Virginia
Belvidere
Nanuet, New York
Cleveland, Ohio
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Virginia Beach -Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side AWAY from the interstate are more QUIET.”
 of 5 bubbles 628JanetH, 1 Dec 2016 | Read review
“Friendly quiet atmosphere. Clean with all amenities”
 of 5 bubbles firstladybda, 1 Nov 2016 | Read review
“Keep looking”
 of 5 bubbles W1419ZDstever, 5 Oct 2016 | Read review
“Do not stay on the 2nd floor if you can help it - it is open to the lobby and you get treated to the smell and humidity from the pool”
 of 5 bubbles Nymph74, 5 Oct 2016 | Read review
“Ask for the 8th floor, it is designated as the "quiet floor".”
 of 5 bubbles GunnerRetz, 24 Jul 2016 | Read review
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