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All reviewsquiet floorthe concierge levelfront desksister hotelbreakfast buffetroom was clean and comfortablelittle thingsan older hotelwonderful staymini fridgeeach morningenjoyed my staydefinitely stay here againcoffee makerlobbyhousekeepingnorfolk
My wife and I recently visited the Norfolk area over the Columbus Day weekend and stayed at the Crown Plaza Hotel VA Beach Town Center. We arrived in the afternoon and were greeted by friendly staff. Check-in was quick and efficient and we received a...More
I was here for 2 nights and everything was comfortable. I arrived on a Tuesday evening and the lobby smelled strongly like garlic. Apparently each Tuesday there's a reception with wine, beer, cheese and crackers, and a chef at a station cooking pasta with various...More
I didnt really enjoy the property, but the customer service was amazing. Like when i would go for breakfast they knew exactly what i wanted to drink and eat. Also wanted to extend and say Abbiya you were amazing she was working at the front...More
Thank Daniyal T
Response from MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town CenterResponded 13 October 2014
Thank You for your comments. I will pass your comments on.
My hotel room bath was dirty with wads of hair in the tub. Although the staff were helpful and rectified it, it was an unpleasant welcome. The rooms were large with free wi fi, parking and coffee making facilities. The pool was smart with a...More
2 Thank J L
Response from MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town CenterResponded 12 October 2014
Thank you for your comments. We take all guest input, positive or negative, seriously. We strive to provide the best customer service and I apologize if we did not meet your expectations. 100% guest satisfaction is our guarantee.
Mark Smith GM
This is my preferred hotel whenever I am in the Tidewater area. I lived in Virginia Beach for several years, and still have family and friends there, so I try to visit at least once a year. The hotel is quiet, well appointed, comfortable, has...More