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SpringHill Suites Virginia Beach Oceanfront

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SpringHill Suites Virginia Beach Oceanfront
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1,026 Reviews from our TripAdvisor Community

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Showing 1,018: English reviews
Fairfax, Virginia
Reviewed 1 week ago

This is a great property compared to all other OCEANFRONT properties and an upgrade from the other Marriott brands (Courtyard)-- sadly it is still 33 out of 108 hotels -- not a great ranking. Good parking -- strong and newer construction compared to others on the strip -- Nice airy - high ceiling well lit lobby which is maintained very...

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Helpful?
2Thank its-wat_it_is
SpringHillVBManager, Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to rate your stay with us. Please know that your comments have been addressed with our Housekeeping staff and the items you mentioned are being remedied. We will use your feedback to improve our service levels. We hope you will consider staying with us again in the future!

Salisbury, North Carolina
Reviewed 2 weeks ago

Upon our arrival we were greeted by Keith at the front desk. He was extremely personable and very helpful. He asked if we needed help with our bags and gave us helpful information about dining in or great restaurants within walking distance. We arrived late in the day so it was wonderful to have room service our first night. Keith...

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Helpful?
2Thank Citygirl1127
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us while you were visiting the Virginia Beach area. We are lucky to have people on our team that give such great attention to our guests and provide the kind of service that we...

Roanoke, Virginia
Reviewed 3 weeks ago

Good place to stay and good location. Staff was friendly just short staffed apparently room was nice and comfortable. Room did no get made a few times and a very unpleasant odor on the third floor that was not resolved.

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Helpful?
2Thank apa028
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to review our hotel. We hope that you enjoyed your time in Virginia Beach. We appreciate your feedback and have addressed the negatives with the staff for improvement. Again, thank you for your review and we hope we can better serve you in the future.

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

We had confirmed reservations on October 22 as one of a block of 10 rooms. We arrived cold and tired from the softball fields - only to be told our room was given away, Most of our group arrived on the 21st - I guess it confused whoever gave away our room even though the reservation made TWO MONTHS in...

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Helpful?
Thank eldridge5e4
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for your recent review. We deeply regret the experience you had and offer our sincere apology. Please know that we have taken action to ensure this problem does not occur again at our hotel and thank you for the bringing the matter to our attention. We hope you will consider giving us another opportunity to serve your lodging...

Reviewed 26 October 2016 via mobile

We were on second floor, one bedroom suite with extended balcony early September. On the last night, I was up very early packing (abt 4am) and went into bathroom, flipped light on and roaches took off. They were entering through a hole under the sink (pictured). My family were still asleep, including a 14 month old baby and we'd apparently...

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Helpful?
3Thank ThatMaryGal
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

We regret that your stay was not up to your expectations. This is not typical of this hotel or what we strive to provide. We work hard to ensure that every guest has a great experience, but on occasion we miss the mark. This has been addressed with the staff in order to minimize such issues in the future. Again,...

Lutherville, Maryland
Reviewed 21 October 2016

My go to destination off season for Hampton Roads business travel and my first visit since April. This place is among the best. I received a great room upgrade to a larger suite. Room was clean, comfortable and spacious. Linens were fine. HVAC kept things comfortable as the Indian Summer temps around 85 warranted a cool down. Wifi? Perfect with...

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Helpful?
Thank CandyMan627
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for your continued patronage year after year. It is guests like you that give us the motivation and the incentive to provide the best experience possible. We appreciate the feedback we can use for improvement. Thank you for your review and we can’t wait to see you next time!

Sussex, New Jersey
Reviewed 12 October 2016

This hotel is beautiful. Staff is very friendly. Hotel is clean. The views are very nice because all rooms have balconeys facing the ocean and boardwalk. Breakfast was very good. Can't say enough nice things about this hotel. Exercise room and pool are very nice.

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Helpful?
Thank DTremper
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us while you were visiting the Virginia Beach area. We are lucky to have people on our team that give such great attention to our guests and provide the kind of service that we...

Hampton, Virginia
Reviewed 8 October 2016

My wife and I had an anniversary staycation and our room on the 9th floor was amazing and had a wonderful view of the ocean. We enjoyed the continental breakfast. The front desk was friendly and accommodating when I asked for a late checkout. My wife enjoyed herself as well. My only drawback would be the limited amount of parking...

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Helpful?
Thank bbford0925
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for your very kind words and review of your recent stay with us. We take great pride in the service we provide to our guests and it’s good to hear when we hit the mark! We hope you enjoyed your anniversary and look forward to seeing you again soon!

Reviewed 21 September 2016

Got two rooms at the SpringHill Suites Virginia Beach - one booked by a platinum member, one booked by a gold. Asked for the late checkout, which per Marriott's policy is guaranteed till 4pm. Was denied both at checkin, and after asking again. Staff didn't seem to care at all about customer service. In addition, the room was run down,...

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Helpful?
1Thank Justin L
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to review our hotel. I am very sorry you were not satisfied with your stay. Please know that your comments have been addressed with our staff for improvement. Again, I am sorry we disappointed you and hope you enjoy the rest of your year.

Reviewed 21 September 2016

My husband and I have now stayed at this hotel 5 years in a row. The rooms are always very clean and comfortable. The staff always make you feel like you are welcome and important to them. This is probably considered the quieter end of the boardwalk, but it is still conveniently located to all of the shops and restaurants....

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Helpful?
Thank Melissa E
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you so much for your return visit! We appreciate your loyalty to our hotel and I'm glad we're able to deliver consistent service. I'm so pleased you enjoyed our breakfast while you were here! We look forward to seeing you again next time!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations and even business trips put a smile on your face. Featuring all oceanfront suites with private balcony, microwave, mini-frig, 2 TVs, complimentary breakfast, free wireless internet, free local calls and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. Our oceanfront hotel lets you unwind and cherish every moment. ... more   less 

Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Ave, Virginia Beach, VA 23451-3529
Region: United States > Virginia > Virginia Beach
Price Range: RM574 - RM1,669 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites
Hotel Style:
#13 Green Hotel in Virginia Beach
#24 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Virginia Beach Oceanfront staff and other travellers.
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Questions? Get answers from SpringHill Suites Virginia Beach Oceanfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have the best views!”
 of 5 bubbles Citygirl1127, 21 Nov 2016 | Read review
“All rooms have oceanfront balconies”
 of 5 bubbles DTremper, 11 Oct 2016 | Read review
“Prefer any room 3rd floor or above. Low floors have less privacy on the balconies.”
 of 5 bubbles melissae479, 20 Sep 2016 | Read review
“I thought 11th floor will b great, but it didn't appear so.”
 of 5 bubbles udhay, 29 Aug 2016 | Read review
“All rooms front the beach, so you really can't go too wrong”
 of 5 bubbles mikej434, 24 Aug 2016 | Read review
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