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DoubleTree by Hilton Williamsburg

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DoubleTree by Hilton Williamsburg
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1,230 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Williamsburg
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Showing 1,226: English reviews
Washington DC, United States
Reviewed 3 weeks ago

I experienced a handful of issues related to maintennace, cleanliness, safety, and quality. The room I stayed in was a suite; it was pleasant but needed some tlc. The hallways both mornings around 7:30 were lined with housekeeping trash or the previous nights room service from other guests. I found some broken glass in the main dining area and told...

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Helpful?
Thank Ryan P
severn, United States
Reviewed 3 weeks ago

This lovely resort is close to Busch Gardens and minutes away from shopping and the Colonial Williamsburg historic sites. If you are looking for a hotel with great amenities and friendly staff, this is for you

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Helpful?
Thank Althea W
Chesapeake, United States
Reviewed 3 weeks ago

The Double Tree is a great place to stay for business or pleasure with your family. You will enjoy the southern hospitality and the delicious Chocolate Chip Cookies! I would rate this hotel as a 5 STAR facility.

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Thank evelyng872
Washington DC, District of Columbia
Reviewed 3 weeks ago

I stay here for a workshop every year and I'm always satisfied whenever I come here. The rooms are always clean and the staff is excellent. Asia was very helpful. There was a long line at check-in and she jumped in to help her colleague out. Great staff at the restaurant and housekeeping as well. My only complaint was the...

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Thank Avril H
Gloucester, United States
Reviewed 3 weeks ago

All of the staff were professional and courteous especially those in the Harvest Grill who were genuinely cheerful. It was a very pleasant venue to attend our friends 50th Wedding Anniversary. While an older hotel, care has been taken to remodel and update.

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Helpful?
Thank L7653MDstephanies
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear L7653MDstephanies, Thank you for taking the time to write some feedback regarding you recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great comments about our amazing staff and the event for your friends 50th Anniversary. We are so glad that you had a great visit and we hope...

bowie, md, United States
Reviewed 3 weeks ago

We stayed at this hotel as part of an annual convention for a trade associaton. Aside from the restaurant being a little pricey, all was very good. We are quite satisfied with the quality of service, presentation, etc.

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Helpful?
Thank Mark S
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Mark S, Thank you for taking the time to write some feedback based on your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great comments about the service you received and your convention. We are glad that you had a great stay and we hope to see you...

Hagerstown, Maryland
Reviewed 3 weeks ago via mobile

My wife and I and another couple stayed here for the weekend while we visited Busch gardens/water country. The proximity to everything is great, the entrance to bush gardens is almost visible from the hotel. When you check in they give you amazing warm cookies. The hotel has a restaurant and also a bar. The room was clean and spacious...

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Helpful?
Thank hinemb01
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear hinemb01, Thank you for taking the time to write a review regarding your recent visit with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our location to Busch Gardens, our delicious DoubleTree Cookies, Pitchers Sports Bar and your room. We are sorry to hear that you encountered some noise issues. We are glad that...

Suffolk, Virginia
Reviewed 3 weeks ago

Spent a night here with grandchild who had a dance workshop. Lobby, restaurant and bar were very nice. Rooms could have used a little work. Had an indoor pool and large ballroom. Great location close to shopping, Kingsmill, and Colionial Williamsburg.

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Helpful?
Thank tombob7
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear tombob7, Thank you for taking the time to write a review regarding your stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our facilities, our amenities and our location. We are glad to hear that you and your grandchild and a nice stay and we hope to see you back again soon.

Springfield, Virginia
Reviewed 3 weeks ago

Our family travels to this area several times a year. We return to the Doubletree time after time. On the most recent occasion there was an issue with a policy change for Hilton rewards members. Kourtney and Korrie were on the front desk and they offered a full explanation and worked things out to our satisfaction. The professionalism and welcoming...

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Helpful?
Thank ktowngrad
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear ktwongrad, Thank you for taking the time to write a review regarding your stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great comments about our wonderful team members, including Korey and Kourtnie at the Front Desk, and our housekeeping staff. We are so happy to hear that everyone was...

Baltimore, Maryland
Reviewed 3 weeks ago

Breakfast buffet was below standard and disappointing Food was not hot enough to eat Breakfast platter from the menu turned out disappointing with old home fries Room is outdated and looks worn out Ceiling was currently peeling off uncomfortable desk chair worn out bathroom mirror

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Helpful?
Thank FrequentlyTraveler1
Miri L, on behalf of the staff at DoubleTree by Hilton Williamsburg, responded to this review

Dear FrequentlyTraveler1 We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Williamsburg is the closest full-service hotel to Busch Gardens Theme Park and Water Country USA, offering exciting family entertainment on your doorstep. ... more   less 

Additional Information about DoubleTree by Hilton Williamsburg

Address: 50 Kingsmill Rd, Williamsburg, VA 23185-5579 (Formerly Williamsburg Hotel & Conference Center)
Region: United States > Virginia > Williamsburg
Price Range: RM399 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Williamsburg 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Williamsburg Marriott Hotel Williamsburg
Marriott Williamsburg
Hotel Style:
#8 Business Hotel in Williamsburg
#20 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Williamsburg staff and other travellers.
21 questions
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Providence, Rhode Island
over a year ago
New Bern, North Carolina
5 months ago

See all questions (21)

Questions? Get answers from DoubleTree by Hilton Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think no matter where you stay, you will have a nice room. Corner suites are larger”
 of 5 bubbles KingDavis28, 28 Nov 2016 | Read review
“Higher floors offer less noise but some rooms can be a hike from the lobby.”
 of 5 bubbles tombob7, 14 Nov 2016 | Read review
“Quiet, secluded from Williamsburg excitement”
 of 5 bubbles Y5212ZUkimberlys, 8 Nov 2016 | Read review
“We were on the fourth floor and the room was extremely quiet. The view allowed us to see our car in the lot below.”
 of 5 bubbles ArleneM95, 5 Nov 2016 | Read review
“I think they are all good, we chose the bottom floor for the ease of taking in and out our luggage.”
 of 5 bubbles danilakner, 1 Nov 2016 | Read review
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