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We needed a quick place to stop and rest on our long drive and we lucked out with this one. Jason at the front desk was amazing. He was very friendly and helpful at check-in and check-out. Always asked if we needed anything - GREAT...More
Nothing special about this hotel except that the location is good. Our rooms were not ready until 4 pm. We are gold status but the person working the front desk did not seem to care. The windows in our room did not close all the...More
Response from bscheiner, Regional Vice President of Operations at SpringHill Suites WilliamsburgResponded 6 August 2017
Thank you for taking the time to submit your comments on this hotel and your recent stay. I am the Regional Vice President of Operations and make a point each morning of reading all the guest comments from all of my hotels. Thank you for...More
I'd like to start by saying Jason at the front desk was amazing. He was incredible friendly and helpful. Our original flight was cancelled so we ended up being 8 hours late, Nancy at the desk even called to see if we were ok. Beverly...More
Thank Marian G
Response from bscheiner, Regaional Vice President at SpringHill Suites WilliamsburgResponded 6 August 2017
Thanks so much for the kind words, I will make sure Jason, Nancy and the rest of the staff all see your comments, much appreciated.
After being spoiled by an incredibly great experience at a SpringHill Suites in Colonie (Albany) NY, this was a bit of a letdown. Apparently we had a handicapped room. It was more like a room that was handicapped, rather than for a handicapped person. The...More
Response from bscheiner, Regional Vice Presidnet of Operations at SpringHill Suites WilliamsburgResponded 1 August 2017
Thank you for taking the time to submit your review of the Springhill Suites in Williamsburg VA. I am the Regional Vice President of Operations over this hotel and make a point each morning of reading all the guest comments from all 12 of my...More
We had a king suite for a couple of nights. Needed a quick getaway after the passing g of my mother. The room was great. I would recommend this facility to anyone for a quick stopover. Breakfast was also included in the room rate and...More
1 Thank Robert H
Response from bscheiner, Regional Vice President of Operations at SpringHill Suites WilliamsburgResponded 29 July 2017
Thank you for the great comments, I will make sure I share with all the staff members,
US$76 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Our room was perfectly clean and had a fresh smell; we were there for 3 nights. I have previously been in the hospitality business and have inspected rooms for housekeeping departments, so I tend to notice things. There... More
Our room was perfectly clean and had a fresh smell; we were there for 3 nights. I have previously been in the hospitality business and have inspected rooms for housekeeping departments, so I tend to notice things. There was absolutely no problem with this room. Should you ever have any problems with your rooms, just let the front desk know. Most are willing to move you to another room, if one is available or take care of your concern in some manner.
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"Make sure that you ask for a room that is NOT above a designated public smoking area"