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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
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1,153 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
Middleburg
Level Contributor
6 reviews
3 hotel reviews
Reviewed 4 days ago NEW

This was a nice place to stay, although the cleanliness was not quite up to my standards. There was paper on the floor outside our door that never got picked up until I picked it up the second day we were there. The breakfast was very good.

Helpful?
Thank Twills63
Jason M, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Twills63, Thank you for joining us at Holiday Inn and Suites Historic Gateway when you were in the area. We apologize for falling short on some of your expectations during your time with us. Your feedback will be used to make the improvements needs so that we ensure a similar experience does not take place again. We hope to see... More 

1 review
Reviewed 4 days ago NEW

The staff was excellent. The hotel needs major updates. Very noisy. I guess you do get what you pay for. There are so many hotels in this area that you have plenty to choose from. It is close to shopping, William and Mary, and Merchant's Square. Dinner at Opus 9 was unbelievable.

Helpful?
Thank Catherine g
Jason M, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Hello Catherine g, We are sorry to read that you did not have an excellent experience during your stay with us in Williamsburg. Not sure of your stay dates of when you were here but we would like to know what noise issues that you had because we will definitely take the corrective actions needed. We are in the business... More 

Level Contributor
5 reviews
5 hotel reviews
Reviewed 1 week ago

great location, The lobby was beautiful, the breakfast was amazing, helpful staff, we have a wonderful time and are treated like family. We always look forward to our stay at the holiday inn hotel williamsburg.

Helpful?
Thank laura m
Jason M, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

laura m, Greeting for Williamsburg! We are delighted to see you enjoyed your time with us at Holiday Inn and Suites Historic Gateway during your recent trip to the area. Our main goal is to provide to best customer experience possible while you are with us. The staff will be happy to see your feedback about your experiecne with us... More 

Roanoke, Virginia
Level Contributor
6 reviews
Reviewed 1 week ago

We were in town for a weekend soccer tournament and had secured two double rooms for two nights for ourselves and two girls. We ended up taking four girls, and the front desk staff upgraded our second room to an amazing suite and each girl had their own bed. They, and we were amazed. This was truly above and beyond... More 

Helpful?
Thank Gene R
Jason M, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Gene R, Thanks for choosing us as your hotel for your tournament accommodations. We know you had many choices and we were happy to host yourself as well as others coming to town for this event. Delighted to read your had a wonderful time at the Holiday Inn and Suites Historic Gateway and that the staff was able to exceed... More 

Westchester County New York
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago

We spent four days at the Holiday Inn Suites. We were exceptionally pleased with almost every aspect of our stay. We also had about 12+ other rooms booked for a wedding and everyone only had positive comments about the hotel. The rooms were clean, adequate and well maintained, given the recently renovations this is what we expected. We had breakfast... More 

Helpful?
Thank cortlandtcruise
Jason M, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

cortlandcruise, Looks like we won ourselves a group of new guests for life when coming to Williamsburg! We are delighted to read that not only yourself but that everyone here for the wedding enjoyed their time with us here at Holiday Inn and Suites Historic Gateway. Though we are a full service hotel we pride ourselves on personal tailored service... More 

Birmingham, United Kingdom
Level Contributor
283 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 3 weeks ago

perfect location ... walking distance to williamsburg historic centre, and a 5min drive to Richmond Road, Outlet Mall and a load of restaurants Nice friendly service from staff and free cookies when you get back from a long day at work was a nice bonus ...

Helpful?
Thank Stuart D
Jason M, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Stuart D, Awesome reading for your review of your stay with us during your visit and business travel. We are ecstatic to see you were impressed by the staff here at Holiday Inn and Suites Historic Gateway. It is always our goal for our guests to leave wanting to return! Hope you enjoyed your exploration of Williamsburg while you were... More 

Ponte Vedra Beach, Florida
1 review
Reviewed 4 weeks ago

From the time we arrived to the time of checkout everyone was courteous and professional. The breakfast buffet was always hot and fresh. We would definitely stay here again on our next visit to Williamsburg.

Helpful?
Thank pvbeach1
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

This is the second Holiday Inn that I have stayed in on this business trip from Australia and this is even worse that the first. Makes me wonder about the holiday inn training program as 2 poor experiences out of 2 stays is not a good strike rate. Checked in on a Friday afternoon only to be told no laundry... More 

Helpful?
3 Thank David E
Jason M, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

David E, Very sorry to read that we dropped the ball with you during your stay with us. We definitely pride ourselves in being a top performing hotel and delivering service whenever needed. This review will be shared with the staff and adjustments made where necessary to improve on the short comings you experienced. Again my apologies for a less... More 

Southern Maryland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

We stayed at the Holiday Inn & Suites - Historic Gateway for the first time based on all the positive reviews on Trip Advisor and we were not disappointed. The hotel was recently remodeled with stylish & modern amenities. Our room was very spacious and the king size bed was extremely comfortable. Our room had everything we needed including a... More 

Helpful?
Thank TenJaney
Jason M, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

TenJaney, Happy to see we met all your expectations and that Trip Advisor is what landed you at our doorstep here at Holiday Inn And Suites Historic Gateway. As you noticed we did recently undergo a renovation to keep everything fresh and up to date for our guests. We pride ourselves in offering the amenities and service guests expect when... More 

Level Contributor
4 reviews
Reviewed 4 weeks ago

Holiday Inn is the best chain overall in my experience with the amenities they offer. This location is very convenient for going to Historic Williamsburg settlement. This location has a new updated appearance and has a restaurant.

Helpful?
Thank JLKent
Jason M, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

JLKent, You are too kind with your words! Thank you so much for staying with us in Williamsburg at Holiday Inn and Suites Historic Gateway. We are thrilled to see you are an advocate of our brand and that you were able to enjoy the same great experience here as you would at all of the IHG products across the... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish décor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more   less 

Additional Information about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Address: 515 Bypass Rd, Williamsburg, VA 23185-2926
Region: United States > Virginia > Williamsburg
Price Range: RM382 - RM814 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway 3*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Travelocity and Odigeo so you can book your Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
Holiday Inn Williamsburg
Williamsburg Holiday Inn
Hotel Style:
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway staff and other travellers.
21 questions
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Questions? Get answers from Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Williamsburg location.”
 of 5 bubbles GeneR481, 21 Nov 2016 | Read review
“We had about 15 total rooms and they were spread throughout the hotel and everyone seemed very happy.”
 of 5 bubbles cortlandtcruise, 15 Nov 2016 | Read review
“check the mattress”
 of 5 bubbles wiseguys4jc, 8 Oct 2016 | Read review
“Get a room on the the 5th floor. Very quiet there.”
 of 5 bubbles V8786GXtomb, 15 Sep 2016 | Read review
“love this hotel it is right in the middle of everything”
 of 5 bubbles HeatherS231, 7 Sep 2016 | Read review
5 of 5
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