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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

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Traveller (168)
Room & Suite (198)
Dining (26)
Overview
  • Excellent64%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids eat free”(39 reviews)
“front desk”(224 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
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Offers from Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Special Offer: Book Direct and Save
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,302)
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1,296 results
Traveller rating
804
360
93
22
17
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Time of year
LanguageEnglish
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804
360
93
22
17
Show reviews that mention
All reviewskids eat freefront deskupgraded to a suitebreakfast buffetbusch gardenspool and hot tubbypass roadwould definitely stay here againtwo queen bedssitting roomliving areawilliam and maryspring breakhousekeeping stafffitness centerfamily vacationvisitor center
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1 - 5 of 1,296 reviews
Reviewed 4 days ago

The moment my husband and I checked into this establishment, we received the best customer service ever. This was the site for our family reunion, and every staff member we encountered did their very best to accommodate us. A huge THANK YOU to Mr. Curtis...More

Thank Sonia G
Hotel's Favourite
Reviewed 4 weeks ago via mobile

I stayed one night in this hotel. I reckon as per the other reviews that my room looked a bit outdated. I guess because of the yellow lighting and the old looking carpet. But overall my room was huge ( I had been upgraded to...More

Thank mass31
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 4 weeks ago

mass31 Thank you for staying with us and writing a review about our hotel. I am sorry you had issue come up but thrilled that my team helped you and look forward to seeing you again.

Reviewed 1 week ago

My husband and I recently visited this property. We were extremely impressed with the Front Desk Trainee who checked us in. We were warmly greeted immediately on arrival with a smile and eye contact.. She was informative and highly professional, giving clear and informative responses....More

Thank mshappy509
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 1 week ago

mshappy509 Thank you for writing a review of your stay at our hotel. Our Trainee name is Diamond and she is very personable and professional. We are very glad to have her as part of our team at the Holiday Inn & Suites Historic Gateway....More

Reviewed 1 week ago via mobile

I stay in hotels about 30 times a year often in Williamsburg, VA. First time staying at the Holiday Inn on Bypass Rd. Decent rate, property looked good. Check-in was slow and mismanaged. WiFi was so poor it was unusable except in the lobby. After...More

2  Thank James B
Reviewed 2 weeks ago

Had a reservation with them but when we arrived, I was informed that while he saw my reservation, there were no rooms left. He also informed me that nobody had any rooms available. When I complained, he told me he didn't control the inventory. Maybe...More

3  Thank INGRID W
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 1 week ago

INDGRID W Good day I am concerned about this review in regards to your reservation at our hotel. Please reach out to me directly so I can further look into this issue. I assure you that we would not turn away guests that have reservations...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$89 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Williamsburg
#4 Centrally Located Hotel in Williamsburg
#6 Classic Hotel in Williamsburg
#13 Mid-range Hotel in Williamsburg
#17 Quiet Hotel in Williamsburg
#23 Family Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Williamsburg
#4 Centrally Located Hotel in Williamsburg
#6 Classic Hotel in Williamsburg
#13 Mid-range Hotel in Williamsburg
#17 Quiet Hotel in Williamsburg
#23 Family Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (168)
Room & Suite (198)
Dining (26)
Pool & Beach (12)
Amenities (31)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
cameron3175
26 May 2017|
Answer
Response from Jason M | Property representative |
cameron31, Breakfast at the hotel is always available. We have a full service breakfast and during our summer months and weekends have a buffet available. There is a cost associated with breakfast however we do offer room... More
0
Votes
Sea S
20 May 2017|
AnswerShow all 5 answers
Response from Jason M | Property representative |
Every room labeled as a suite room type has a door that closes off the bedroom area. Hope to see you soon!
0
Votes
Vistapark
1 May 2017|
AnswerShow all 3 answers
Response from Jason M | Property representative |
Service animals are always welcome. Pets are not allowed. Thank you.
0
Votes
Room Tips
"Third floor or higher"
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"High and away from elevator"
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"Spacious suites for a decent price"
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"Specify if you have Handicapped guests and that the Do Not Disturb sign is turned off to ensure housecleaning..."
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