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Hilton Garden Inn Winchester

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Hilton Garden Inn Winchester
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652 Reviews from our TripAdvisor Community

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Showing 648: English reviews
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Temple Hills, United States
Reviewed 2 days ago NEW

Hotel room could use some updating. Bed was hard as a roock and pillows were too soft. Too much on a contrast of feelings to make for comfortable sleep. TV was waaaay to far and small for comfortable viewing pleasure.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank deborahhZ1936TQ
Spring Grove, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

I always search for a Hilton property when I travel to places and was happy to see that the HGI is still there in Winchester. I actually arrived well before check in, but they told me that my room was ready if I wanted to check in early. YES! I used the mobile check in process with HHonors so checking...

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Helpful?
1Thank Timothy K
About Hotel's Favourite Review
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Timothy K, Thank you for your glowing review! Our staff works hard each day to make each guest stay exceptional and I will be sure to share your kind words with them. It is guests like yourself who keep us motivated to give our best! Thank you for your business and we look forward to seeing you again!

Raleigh, North Carolina
Reviewed 1 week ago

Here's the 1,2,3s... 1. Big hole/divit in the center of BOTH queen beds in my room made for an uncomfortable night of sleeping. I should mention that as a Diamond member, the poor beds upset me even more. Also, thin walls allowed me to hear my neighbor's phone call at 0530am. The walls can't be fixed, BUT THE BEDS NEED...

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Helpful?
Thank Pack-Less
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Pack-Less, Thank you for taking the time to place your review on TripAdvisor. I would like to first offer my apologies to you for the inconvenience of the bed comfortably. I can assure you that we are working on resolving that issue. I do hope that this stay doesn't keep you from coming back. As a Diamond member we...

Charlottesville, Virginia
Reviewed 2 weeks ago

I had a great stay everything was nice and clean. My room was nice and clean Judy did a great job making sure I had everything I needed. make sure you stay at this property nothing I would change keep up the great work

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1Thank jasonmal1971
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Jasonmal1971, Thank you so much for taking the time to review The Hilton Garden Inn Winchester on TripAdvisor. We greatly appreciate your business and are delighted we provided you with such a wonderful stay! I will be sure to let Judy know you felt well taken care of due to her high level of customer service. Come back and...

Boonton Township, United States
Reviewed 2 weeks ago

This is the second time we've stayed at this hotel and will continue to book on every trip we take north. The rooms are well-appointed, quiet, and comfortable. All of the staff are pleasant. Truly enjoy being able to dine in the hotel after a long day's drive and have an enjoyable meal without having to venture out. Food is...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Patricia M
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Patricia M, Wow! Thank you so much for the excellent review on TripAdvisor about The Hilton Garden Inn Winchester. We love hearing back from our guests and I am so glad to hear we were able to provide you such a satisfactory stay! I will be sure to pass your kind words onto my staff. We can't wait to...

Embrun, Canada
Reviewed 2 weeks ago

We were on our way back from Florida and starting from Roanoke we could not find an hotel. We enjoy staying at Hilton. Finally after a few hours of driving we finally got the last room available in Winchester. We were greeted very well and slept like babies.

Review collected in partnership with Hilton Garden Inn
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Thank richardmomym
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Richardmomym, Thank you for posting your review to TripAdvisor. I was delighted to read the wonderful feedback you provided about your stay. Reviews like yours lets me know that my staff is doing a great job of providing top notch service! Please return again soon to take advantage of the ultimate guest experience!

Virginia Beach, United States
Reviewed 2 weeks ago

Imagine 40-50 eight year old girls with the attitude of a very spoiled child. Add in a healthy number of parents and grand-parents that think their child walks on water (except the girl who dunked her head under the water in the pool after her mother did her hair), then smother with heavy door that sound like a sonic boom...

Review collected in partnership with Hilton Garden Inn
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Thank johnsS5351JX
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear JohnsS5351JX, Thank you for your comments. We greatly value our guest's reviews and strive for excellence in making sure all of our guests are satisfied with their stay. We are deeply sorry that your stay did not live up to your expectations. Upon review, our records indicate you checked in approximately at 10:30 pm on Friday night. Prior to...

Bel air , md
Reviewed 2 weeks ago

Very pleased , reservation process was so easy, check in was simple! Rooms were clean , breakfast was great ! Kids enjoyed it he pool. So close to everything, Starbucks and many restaurants . Checkout was also very simple .

Review collected in partnership with Hilton Garden Inn
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Thank Z1659EBsandrav
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Z1659EBsandrav, Thank you so much for taking the time to review your stay on TripAdvisor! I'm so pleased that you had a wonderful stay and that you were able to take advantage of our restaurant and pool. My staff works hard everyday to make each guest feel welcomed and satisfied and I'm so happy we were able to do...

Lakeland, Florida
Reviewed 2 weeks ago

My grown son and I were truly made to feel like a guest in someone's home! The entire staff was helpful and anxious to assist. Only need not met was for a magnifying mirror - especially necessary for your senior residents and all those with "eye" problems" or any difficulty with vision.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carolyn P
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Carolyn P, Thank you for taking the time to submit your review about the Hilton Garden Inn Winchester! I am so glad you enjoyed your stay and found the staff to be very helpful in assisting you. We hope to welcome you back in the near future!

Chincoteague Island, Virginia
Reviewed 2 weeks ago via mobile

This hotel is a step up from the Hampton Inn across the street. The rooms are spacious enough for a small family. We took the breakfast package which was worth the few dollars extra. The indoor pool and hot tub was a nice addition. The only complaint is they allow smokers to stay by the rear doors where the elevators...

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Helpful?
Thank 67lakeshore
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear 67lakeshore, Thank you for posting your to TripAdvisor. I was delighted to read the wonderful feedback you provided about your stay. Reviews like your lets me know that my staff is doing a great job of providing top notch service! I will look into moving the smokers receptacle by the elevators to a more convenient location. We hope to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Garden Inn Winchester

Address: 120 Wingate Drive, Winchester, VA 22601
Region: United States > Virginia > Winchester
Price Range: RM493 - RM801 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Winchester staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Winchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room where the beds have been recently replaced, if that's even an option.”
Pack-Less, 13 Apr 2017 | Read review
“Look for the bed adjustment dial on the side BEFORE going to bed for a more comfortable sleep.”
SandyD280, 13 Aug 2016 | Read review
“Even roadside rooms are quiet, but ask for an upper floor.”
Foodrevue, 21 Jul 2016 | Read review
“Be polite and kind to desk staff !!”
punjabkh, 15 Jun 2016 | Read review
“Luck of the draw”
Leestanger, 15 Jun 2016 | Read review
5 of 5