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Towne Place Suites

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251 Reviews from our TripAdvisor Community

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There are newer reviews for Towne Place Suites
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Showing 249: English reviews
chicago
Reviewed 31 August 2016

We stayed here on points, so for us the price was right....free, that being said, I don't know if I would stay here without that benefit. It was very busy property and our room was not ready when we tried to check in at 3 pm. The front desk woman was excellent at handling the situation as we were not...

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Thank AKjazzj
North Carolina
Reviewed 18 August 2016

After a long drive, we couldn't wait to get into our room. Front desk girl was friendly and very helpful. Got to our room and it smelt like something was burning. Called the front desk and they said it was because all the a/c vents were going through cleaning. Was told someone would come up to spray the room with...

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Helpful?
Thank Travelingzumbamom
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Dear Valued Guest, Thank you for completing our Guest Satisfaction Survey. As we pride ourselves on delivering a memorable stay, however we have fallen short on your most recent stay. Please accept our sincere apology for any inconvenience we may have caused. We hope to see you again whenever your travels bring you back to the Winchester area.

Easton, Pennsylvania
Reviewed 18 August 2016 via mobile

Things were generally worn out and in need of update. This summer has had us in other Marriott properties and this one is lagging. There was poorly repaired water damage to the wall around the shower. Breakfast was adequate, if unspectacular. Not inclined to return here given alternatives in the area.

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Thank whiskey3pa
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Dear Valued Guest, Thank you for completing our Guest Satisfaction Survey. We are due for renovation this Fall. Please accept my sincere apology for any inconvenience we may have caused during your most recent stay. We have shared this feedback with the appropriate Hotel team. Thank you for being a Valued Guest we hope to see you again soon, whenever...

Gaithersburg, Maryland
Reviewed 17 August 2016

First, the good news. Hotel employees are truly caring. The front desk efficiently checked us in and out. When my wife discovered her cell phone was missing, the housekeeping staff located the phone, and the front desk agreed to return it to us by FedEx. The morning buffet was quite pleasant, and had a wide variety of food available to...

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Helpful?
Thank rhawnhurster
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Dear Valued Guest, Thank you for completing our Guest Satisfaction Survey. As we pride ourselves on delivering a memorable stay, however we have fallen short on your most recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team. Thank you for being a Valued Guest and we hope to see you again whenever...

Inwood, West Virginia
Reviewed 3 August 2016

We stayed here while because we had to be out of our house for a few days while the flooring guys were working. We were limited on pet friendly places in the area during this time frame so we chose this property. First, the positives: -Large comfortable suite -Pets are allowed -Convenient location The negatives: -Since pets are allowed, a...

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Thank Orlan H
China Grove, North Carolina
Reviewed 24 July 2016

Room 127. 7/22, Friday arrival after 3pm. **Dishwasher: had chunks of food in filter that could not go thru filter from earlier washing by a tenant from ??? and had brown stains around bottom. Upon opening dishwasher door...stale odor! Food had been in there unknown days. ** Phone desk: pulled out to get extra plug for phone charger. Found three...

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Helpful?
Thank Kimokeo1959
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for taking the time to complete a survey on our Hotel. As we pride ourselves on delivering a memorable hotel experience we have fallen short on your most recent. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue moving forward.

Albany, Georgia
Reviewed 21 July 2016

Rooms were fine, check in was efficient, though there were not many luggage carts. When checking out folks would take cart up to their room even though they weren't leaving for some time. If you don't mind being inconsiderate(we do), grab the first cart you see on the morning of checkout and take it to your room. Breakfast was typical.Fried...

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Helpful?
Thank branchbubba
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for reaching out to us about your recent stay. We are currently working on solving this issue with our Luggage carts. Please accept our sincere apology. We hope to see you again whenever your travels bring you back to the Winchester area.

Reviewed 20 July 2016

We had an issue with our room when we first arrived. I called the front desk, and it was quickly resolved. The front desk staff was very helpful and friendly. The only critique that I have was the breakfast - the oatmeal was one large lump of oats and the delicious looking fried eggs were ice cold. They were also...

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Helpful?
Thank jsk567
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for reaching out to us about your recent stay, as we pride ourselves on delivering a memorable stay we have fallen short on our breakfast. Please accept our sincere apology for the inconvenience. We hope to see you again whenever your travels bring you back to Winchester.

Bradenton, Florida
Reviewed 16 July 2016 via mobile

When you approach the front of this hotel you notice the inappropriate single door design which requires banging with the luggage cart to get through, followed by another obstruction in your path you must go around to reach the front desk. Once checked in the maze continues as you must go down another hall and negotiate another door, followed by...

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Helpful?
Thank Dearl D
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for taking the time to write a review on our Hotel. We would like to apologize for any inconvenience we may have caused you during your recent stay with us. Please accept our sincere apology. We hope to see you again whenever your travels bring you back to the Winchester area.

Glastonbury, Connecticut
Reviewed 7 July 2016 via mobile

I called Marriott to confirm what the pet charge would be for a one night stay because we always travel with a small dog. I was told that the charge would be $25 for one night. $75 for longer stays. So, I made a reservation. Upon checkout following a one night stay, I was presented a bill with a $75...

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Helpful?
Thank Shelby N
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for completing a Guest Survey. I do apologize for the miscommunication of the pet-fee.Please accept our sincere apology for this mishap. We have shared this feedback with the appropriate hotel team. We hope to see you again, whenever your travels bring you back to the Winchester area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Towne Place Suites

Address: 170 Getty Ln, Winchester, VA 22603-4835
Region: United States > Virginia > Winchester
Price Range: RM418 - RM476 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Towne Place Suites 2.5*
Number of rooms: 109
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Also Known As:
Towneplace Suites Winchester Hotel Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Towne Place Suites staff and other travellers.
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Questions? Get answers from Towne Place Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the rooms on the back side. And don't get the room next to laundry.”
 of 5 bubbles debbiebV1323TZ, 13 Nov 2016 | Read review
“If you hear stomping above you when you check into your room. DEMAND another room.”
 of 5 bubbles donw664, 23 Oct 2016 | Read review
“4th floor was quiet.”
 of 5 bubbles DaleTiffany1954, 8 Sep 2016 | Read review
“2br suite - room 302 was great”
 of 5 bubbles PCG16, 6 Sep 2016 | Read review
“Next time, I will request a room above the first floor.”
 of 5 bubbles rhawnhurster, 16 Aug 2016 | Read review
5 of 5
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