Very nice hotel, but staff has a few concerns and could be better informed when providing information to the guest. False information given related to taxi/Uber/Lyft drivers dropoff and pickup. Make sure you don't be fooled.
While the hotel did everything that made my stay memorable, the service in the restaurant in the fitness center was terrible. After I was seated I watched four employees for 15 minutes engaging in lively conversations. They paid no attention to me. I finally got up and walked…
I always enjoy my stay at this beautiful hotel. The indoor pool area is a nice amenity and kid friendly. The staff is incredibly friendly and welcoming. I will be returning again soon to enjoy the spa services.
Amazing place to stay in Bellevue.The staff was so friendly and professional, super helpful too. The room was clean and had everything we needed. The bath and shower were great. The location is convenient to the freeway and other shopping. We will be back for sure.
Been staying here since they had a hotel. LOV LOVE LOVE the access to the fitness facilities. Their restaurants (Splash and Polaris) have excellent healthy food. Super friendly people. Will always come back to this hotel.
"I liked the main floor as they had a nice private balcony with lots of plants"
"Stay some place else"
"There are no quiet rooms, although those that face the tennis courts have to be the loudest if people are playing."
"Valet parking is cheaper then parking yourself"