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Extended Stay America - Seattle - Bothell - West

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Extended Stay America - Seattle - Bothell - West
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Seattle - Bothell - West
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Showing 102: English reviews
Reviewed 17 May 2016

The staff were friendly, the rooms were clean (we checked everything over carefully in #425 before settling in). Nice microwave, range, refrigerator and freezer, and sink. The room was quiet. The only time you could hear anyone else is if they were in the hall. The elevator was always available. Luggage cart was always available. Handicapped parking spots were always...

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Helpful?
Thank Linda I
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful comments about our hotel. I am glad to read that you were pleased with our Wi-Fi services as well as our grab-and-go breakfast! I truly appreciate your kind comments regarding our friendly customer service. The staff and I would like to thank you...

Vancouver Island, Canada
Reviewed 7 May 2016

A little hard to find, tucked in behind the strip mall, but ample secure parking, rooms are quiet on the side facing the woods, a little noisy on the street side. Everything is provided if you ask for it, but otherwise the room doesn't even have water glasses. The advertised breakfast is coffee and muffins retrieved from the lobby and...

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Helpful?
Thank Brett C
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that our amenities were not to your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals and I will be sure to share your comments regarding our grab-and-go breakfast with our corporate office. Still, I am...

Tonasket WA
Reviewed 4 February 2016

I have stayed at MANY Extended stays across the state of Washington AND Oregon. I travel quite often to I get to stay in many hotels. This Extended Stay is the Friendliest, The Cleanest, and Quietest I have ever stayed at. Karen is very courteous and professional. Personally I think THIS Location should Train and be the model for ALL...

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Helpful?
Thank GinaTonasketWA
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. We are so thrilled to hear that we provided you with excellent service as well as a clean, comfortable and quiet place to stay while traveling. The staff and I would like to thank you for posting your review. We look...

Reviewed 26 December 2015 via mobile

I don't understand how this hotel is getting good reviews, especially about clean rooms!! I have worked in hotels (housekeeping) since I was 15 years old, I am now 26, and my most recent job was at Salish Lodge and Spa in Snoqualmie. This was the most disgusting hotel room I've seen in a very long time. We had a...

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Thank Katurah L
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our front desk staff; however, we sincerely apologize that your room was not cleaned thoroughly. As this hotel’s manager, I can assure you that I have inspected all our guest rooms and retrained our housekeeping staff to ensure...

Seattle, Washington
Reviewed 13 December 2015 via mobile

Great location for where I work. Rooms are spacious and very clean, staff very helpful. Excellent choice of restaurants and fast food within walking distance this is my favorite hotel in this region; I stay here monthly.

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Thank SCraig7001
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our spacious rooms, convenient location and friendly customer service. Once more, thank you for posting your review. We look forward...

Reviewed 11 December 2015

The accommodations are just what you want and expect. A warm greeting, a clear, prompt check in process and a swift check out. The rooms are clean, updated, The furnishings are maintained and I've yet to have reason to complain. The beds are not old, worn or "rutted". They're soft and comfortable, and the pillows soft and firm for that...

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Helpful?
Thank James B
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to exceed your expectations and accommodate your needs with a comfortable stay. I truly appreciate your kind comments regarding our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you...

Washington
Reviewed 20 November 2015

... which is offering competitive priced accommodations for commercial travelers. This one wants a hassle free place which allows some degree of in-room food preparation. Goal met here. Friendly staff, micro, cooktop, 'frig, basic crockery & cookware. Basic wifi was sufficient for email. No expectations of breakfast so the fruit/granola bar offering made an extra snack-pac. Only warning: no exercise...

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Helpful?
Thank OldMiquel
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about our property. I’m so pleased to read that you enjoyed our fully equipped kitchens as well as our friendly customer service. I am thrilled you found our hotel to be a great value! Thank you again for sharing your experience with...

Reviewed 17 October 2015 via mobile

I had booked a room here through a 3rd party dealer (the name rhymes with "riceline.com") and they absolutely refused to make any adjustments to my rooming arrangement, even though I had booked it only 12 hours prior. I understand that the people on the phone that I spoke with weren't able to do anything about it. It was more...

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Thank Việt N
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that your online booking gave you so much trouble. Still, I am glad to read that our staff went above and beyond to provide you with great customer service and a positive stay overall. The staff and I appreciate your...

Portland, Oregon
Reviewed 14 October 2015 via mobile

We stayed here for just one night and that was plenty. Check in was prompt and pleasant and that was the highlight to our stay. It was humid outside & and our windows were open when we checked in. The humidity clearly activated the remnants of prior pet guests. The room smelled of wet dog & urine. The mattress crinkled...

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Thank IrishTravelingGirl
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness issues you experienced. As this hotel’s manager, I can assure you that I have reviewed our cleaning and room inspection procedures with our staff to ensure your experience is not...

Reviewed 7 October 2015

if you're a simple person who doesnt require much maintenance to be happy then this establishment will more than exceed your expectations. the staff is warm and welcoming especially when you're dealing with guests who have more than over welcomed their stay. the rooms are great and couldn't have asked for more while living here for the summer.

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Helpful?
Thank Harvey L
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about your recent stay with us. I truly appreciate your comments about our comfortable rooms and friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Seattle - Bothell - West

Address: 923 228th St SE, Bothell, WA 98021-9318
Region: United States > Washington > Bothell
Price Range: RM394 - RM598 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Bothell - West 2.5*
Number of rooms: 101
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Also Known As:
Extended Stay Bothell
Bothell Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Seattle - Bothell - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Since you have to provide your own room service, take that into consideration when choosing a room if you're staying more than one night.”
 of 5 bubbles Dwhitney97213, 6 Feb 2017 | Read review
“Avoid the first floor hallways they smell like diapers and litter boxes all at the same time”
 of 5 bubbles kassiek80, 5 Oct 2016 | Read review
“walls are a bit thin”
 of 5 bubbles Y9860FJjessicab, 25 Jul 2016 | Read review
“We loved our King Suite. Privacy wall and huge kitchen (about 700sq ft.)”
 of 5 bubbles bigrr, 2 Jul 2016 | Read review
“It is not indicated on the map, but take the Mill Creek exit to get to this one as there are two different Extended Stay hotels in the area.”
 of 5 bubbles lindai410, 17 May 2016 | Read review
5 of 5