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BEST WESTERN Snowcap Lodge

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321 Reviews from our TripAdvisor Community

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Showing 318: English reviews
edgewood, United States
Reviewed 2 days ago NEW

Great place to stay when snowmobiling at Cle Elum. The hotel is in a great location and very convent when it comes to parking your trailer and being able to walk to Safeway or to the local restaurant.

Review collected in partnership with Best Western
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Helpful?
Thank I2404GBpatrickw
Ferndale, Washington
Reviewed 2 weeks ago

My 2 kids and I stayed here 2 nights. It was great. The ONLY issue was the second mornings breakfast was not really amply supplied, but I would definitely recommend this place! Beware though: all the nearby fast food closes by 11:00 pm, so late night dining may be tricky.

Review collected in partnership with Best Western
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Helpful?
Thank 231clintonv
Auburn, California
Reviewed 3 weeks ago

My family and I booked two rooms here for two nights when we were unable to book Suncadia. I'm glad we stayed where we did. The Snowcap Lodge is only 3 miles away from the resort and we were able to find plenty of places to sled and play in the snow. We enjoyed walking around the lodge at Suncadia,...

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Helpful?
Thank Sally D
snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Lake Stevens, Washington
Reviewed 3 weeks ago

Best Western..you can't go wrong. Nice clean rooms, great staff and overall comfort. The pool and jacuzzi were clean and sanitary. The staff are pleasant and eager to make yiur stay comfortable. My girls were hungry for a snack and the staff offered them fruit or yogurt from the refrigerator in the dining area even though they were closed. They...

Review collected in partnership with Best Western
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Helpful?
Thank 107reneef
snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Snohomish, Washington
Reviewed 3 weeks ago via mobile

When we spend time at Suncadia, we always stay at the resort. The resort was full so we made reservations for here. We were pleasantly surprised. Nice lobby area, easy parking and the rooms were larger then normal. It was also next to a Safeway. The rooms were clean, quiet and comfortable. I didn't give it 5 stars because of...

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Thank kkowala
Reviewed 14 December 2016 via mobile

Had a great stay, friendly, clean, lived our room. Easy to get to, Continental breakfast was pretty standard. Inexpensive in comparison to other places. Great place fir a getaway, whether skiiing or just relaxing abd enjoying the scenery.

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Helpful?
Thank Michele V
snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

Dear James Kenan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Anacortes, Washington
Reviewed 21 November 2016

One of my worst experiences with best western Check was terrible, would not honor my previous discuss discount. Rooms smells bad. Pool was toxic. Sink drain was broken and FULL of hair. Water pressure was inconsistent. Sheriff was presented and walking bthe grounds all evening. Didn't feel my children were safe. Staff was greasy and standoffish. Beds were extremely uncomfortable....

Review collected in partnership with Best Western
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Thank aqtpie3
snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

I sincerely apologize for this experience. I would like to discuss this further to make the situation corrected. Please contact me directly at the hotel, or by Emailing me attaention G.M. at frontdesk@snowcaplodge.com Thank you, Sanjay

Seattle
Reviewed 16 November 2016

Love staying at BW all over the western US. You can depend on quality service and clean comfortable rooms with nice contintntal breakfasts. The Snowcap in Cle Elum, WA, whee I have stayed 5 or so times,has been good except this stay they had gross tasting waffles. I love my waffles.

Review collected in partnership with Best Western
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Thank donnh169
snowcapmgr, Front Desk at BEST WESTERN Snowcap Lodge, responded to this review

Thank you for staying with Best Western. We appreciate your response in regards to your experience. We sincerely apologize for the Bad waffles. We have addressed the issue. We hope your next stay with us is much better. Sincerely, Karuna

Pleasant Hill
Reviewed 8 November 2016

Unexpected amenities like locally roasted coffee and double shower heads. Rooms very clean and comfortable. Pretty good location next to Safeway, just about a mile from downtown restaurants, easy drives to other interesting towns in area. I hope to return to Cle Elum to further explore, would certainly consider staying at this hotel again.

Review collected in partnership with Best Western
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Thank James C
Bend, Oregon
Reviewed 28 October 2016

Good hotel, off the freeway and relatively quiet. Good Mexican restaurant within two blocks as well as several fast food places and a Safeway store. Didn't eat the complimentary breakfast but it looked pretty good with egg patties, sausage, etc.

Review collected in partnership with Best Western
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Thank thewixter

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Discover this Cle Elum, Washington hotel offering warm and comfortable accommodations near the Cascade Mountains.Welcome to the BEST WESTERN PLUS Snowcap Lodge where the service is friendly, the amenities are top-notch and the accommodations are comfortable and affordable. The hotel offers convenient access to many local attractions, shopping and dining options in and around Cle Elum. Guests staying at this Cle Elum Best Western hotel will enjoy pristine guest rooms featuring granite rain showers, double pillow top mattresses, goose down comforters and pillows, cable satellite television with HBO® and free high-speed Internet access. A complimentary deluxe full breakfast is served every morning. To help make life on the road in Washington more comfortable, the hotel comes equipped with an indoor swimming pool for relaxing. Guests traveling to Cle Elum on business will also appreciate the variety of business services available including a business center.The BEST WESTERN PLUS Snowcap Lodge is close to where travelers want to be while visiting the Washington area. An outdoor lover's paradise, guests of the hotel can enjoy a round of golf at the newly constructed Arnold Palmer golf course just five minutes away, spending the afternoon bicycle riding or taking a leisurely hike through the Cascade Mountains. For those travelers looking for more excitement, some of the best swift water rafting and fly fishing are just minutes away from this Cle Elum hotel. Within an hour drive, guests can be touring the abundant Washington wine country. This BEST WESTERN PLUS Snowcap Lodge frequently hosts guests staying in Cle Elum to attend area Antique Car Shows or the Courage Classic Bicycle Run.The friendly, helpful staff at the BEST WESTERN PLUS Snowcap Lodge is ready to ensure a comfortable and memorable stay at Cle Elum, Washington. ... more   less 

Additional Information about BEST WESTERN Snowcap Lodge

Address: 809 W Davis St, Cle Elum, WA 98922 (Formerly BEST WESTERN PLUS Snowcap Lodge)
Region: United States > Washington > Cle Elum
Price Range: RM553 - RM647 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Snowcap Lodge 2.5*
Number of rooms: 50
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Also Known As:
Best Western Cle Elum
Cle Elum Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Snowcap Lodge staff and other travellers.
2 questions
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Oak Harbor, Washington
over a year ago
Cle Elum, Washington

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Questions? Get answers from BEST WESTERN Snowcap Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location off I-90 in Cle Elum. Stay in even numbered rooms to avid noise from pool area.”
 of 5 bubbles U1541MCjeffl, 27 Jul 2016 | Read review
“Because this hotel is two floors there is no elevator, so be aware of that if you have large suitcases.”
 of 5 bubbles BobH952, 18 Jul 2016 | Read review
“all the same”
 of 5 bubbles CarolH272, 10 Jul 2016 | Read review
“Our room was on the main floor located across from the pool area and we weren't bothered by any noise.”
 of 5 bubbles suebuhla, 16 Feb 2016 | Read review
“There is no elevator so if you have lots of luggage or a health issue you should as for a first floor room.”
 of 5 bubbles WaimeaMike, 18 Jan 2016 | Read review
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