We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SureStay Hotel by Best Western Wenatchee

Visit hotel website
Room & Suite (31)
Pool & Beach (8)
Dining (3)

About

Location
Cleanliness
Service
Value
The SureStay℠ Hotel Wenatchee has 54 rooms with interior corridors, pool and a hot tub across from Valley Mall and adjacent to a restaurant with numerous choices of restaurants nearby and close to Mission Ridge Ski Resort.
Read more
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Hot Tub
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
38Restaurantswithin 1 km
2Attractionswithin 1 km
57Reviews
58Photos
1Q+A
9Room tips
Traveller rating
  • 24
  • 22
  • 7
  • 3
  • 1
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Stayed in HUGE King room with a fabulous shower head and separate shower heater. Mattress was a tad bit hard but that may just be me. Staff was fantastic. Only negative was the overwhelming fragrance of the carpet powder. But when I brought it up they immediately stopped
Read more
Review collected in partnership with Best Western
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western Wenatchee
Responded 2 days ago
Hello Chele D! Thank you for the wonderful feedback. We are thrilled that we were able to exceed your expectations. You are absolutely correct about us doing anything we can to accommodate you with your special request. We value your patronage and love when we have an opportunity to impress our guests! We can't wait to see you again soon!
Read more
Hotel's Favourite
We met my wife’s sister & Brother in law in Wenatchee at the SureStay hotel with plans to visit Leavenworth, WA. My Brother in law found SureStay & we booked 2 rooms for Friday, December 21, 2018. We loved our hotel rooms: huge room with ultra comfortable king sized bed,
Read more
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western Wenatchee
Responded 23 Dec 2018
Thank you for the wonderful feedback. We are thrilled to hear that we were able to make your stay comfortable. I am also very pleased that you found the rooms so comfortable and our front desk staff so helpful and friendly. I will be sure to share your remarks with the rest of the team because I know that they will be encouraged by your remarks. Thanks again and Merry Christmas!
Read more
The hotel is very clean and in good shape. Everything worked. The only weakness was the breakfast and the room (small). It’s continental at best. Waffles, bread, cereal, yogurt, biscuits and gravy. No real cream for coffee, just powdered.
Read more
Review collected in partnership with Best Western
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western Wenatchee
Responded 1 week ago
Dear Teachermandoug. Thank you for coming to see us at the SureStay Hotel! We're excited that you found our hotel very clean and in good shape. Thank you also for the constructive feedback on our breakfast. Because of feedback like yours ownership is giving serious consideration to enlarging the breakfast room therefore, expanding our breakfast items. When you're in the area again, we hope that we can look forward to welcoming you back again soon!
Read more
Nice rooms and close to restaurants and the local mall. It was easy to find. We had our Grandsons with us they had a great time in the hot tub the staff was very helpful and friendly, especially Lindsey!
Read more
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western Wenatchee
Responded 1 week ago
Dear Tim S, Thank you for taking your time to give us a great review of our hotel and staff! We are pleased that you along with your family were able to join us at SureStay Wenatchee. We are very happy to know your grandsons enjoyed the hot tub! Lindsey and the rest of our staff will be honored by your remarks. We all look forward to seeing you again if your travels bring you back to the area.
Read more
We've found this hotel to always provide good service, and clean rooms. A great place to stay for a night or two at a reasonable price. Also, that it's dog-friendly is a plus! Lindsey, who checked us in for our stay was super helpful and professional.
Read more
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western Wenatchee
Responded 2 weeks ago
Dear MarisaAf, Thank you for taking your time to give us a great review of our hotel and staff! We are pleased that you and your pup were able to join us at SureStay Wenatchee. Lindsey will be honored by your remarks. We all look forward to seeing you again the next time your travels bring you to the area.
Read more
Previous
Album Categories
All photosRoom & SuitePool & BeachDining
Photo provided by managementSureStay Hotel by Best Western Wenatchee
Suite King Poolview
Photo provided by managementSureStay Hotel by Best Western Wenatchee
Queen
Photo provided by managementSureStay Hotel by Best Western Wenatchee
Queen Poolview
Photo provided by managementSureStay Hotel by Best Western Wenatchee
King Poolview
Photo provided by managementSureStay Hotel by Best Western Wenatchee
Bathroom
PreviousNext
1234567
"Ask for a room away from the busy street. There's a mall across from the motel."
"rooms on the front side of the building might be quieter - however our room (other side) was quite acceptable for our one night stay."
"There appeared to be a few rooms with balconies above the pool."
"Outside of north wing away from late-night hot tub revelers. Stay away from rooms with pets, college kids, and construction workers."
"We were in room 281 and it was large and has a deck that over looks the pool."
PreviousNext
12
PRICE RANGE
US$67 - US$162 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Wild Rivers Inn
LOCATION
United StatesWashingtonEast Wenatchee
NUMBER OF ROOMS
54
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing