We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SureStay Hotel by Best Western Wenatchee

Visit hotel website
Room & Suite (31)
Pool & Beach (8)
Dining (3)

About

Location
Cleanliness
Service
Value
The SureStay℠ Hotel Wenatchee has 54 rooms with interior corridors, pool and a hot tub across from Valley Mall and adjacent to a restaurant with numerous choices of restaurants nearby and close to Mission Ridge Ski Resort.
Read more
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Hot Tub
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Budget
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
37Restaurantswithin 1 km
2Attractionswithin 1 km
53Reviews
58Photos
1Q+A
9Room tips
Traveller rating
  • 22
  • 20
  • 7
  • 3
  • 1
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
My coworker and I came to Wenatchee for a business trip and had a wonderful stay at the SureStay! Staff was amazing (especially Lindsey!! She was so awesome, we loved her!!), rooms were clean and cozy, and housekeeping was so sweet and helpful! Right across the street from the
Read more
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western Wenatchee
Responded 2 weeks ago
Dear Breanna, Thank you for your kind words regarding our hotel, housekeepers, and front desk team member Lindsey. I will be sure that everyone gets the recognition they deserve. We loved having you and your colleague as our guests here during your say and if you should ever return to the area, we would be thrilled to host you again!
Read more
Hotel's Favourite
We met my wife’s sister & Brother in law in Wenatchee at the SureStay hotel with plans to visit Leavenworth, WA. My Brother in law found SureStay & we booked 2 rooms for Friday, December 21, 2018. We loved our hotel rooms: huge room with ultra comfortable king sized bed,
Read more
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western Wenatchee
Responded 23 Dec 2018
Thank you for the wonderful feedback. We are thrilled to hear that we were able to make your stay comfortable. I am also very pleased that you found the rooms so comfortable and our front desk staff so helpful and friendly. I will be sure to share your remarks with the rest of the team because I know that they will be encouraged by your remarks. Thanks again and Merry Christmas!
Read more
Lindsie was very professional and courteous. She was very eager to help w/ any needs and willing to give any advice and suggestions when it came local information. I will definitely return here due to the great service I received while visiting.
Read more
Response from SureStay, Manager at SureStay Hotel by Best Western Wenatchee
Responded 3 weeks ago
Hello Worktraveler1977, Thank you for the kind words about Lindsey, our front desk team member. I am glad to read that you would choose us again for your lodging needs. We sincerely look forward to seeing you again.
Read more
Either we had some very loud guests staying above us (they seemed to be intentionally & excessively walking back & forth up until after 11:00 pm) or the first floor ceilings are too thin. We called & asked for a room change, but were told by staff there were none available to
Read more
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western Wenatchee
Responded 2 weeks ago
Hello k2msl1, Thank you for taking the time to write a review about your experience with us. I am sorry that your stay was less than exceptional. We were not aware that the guests started making noise again. I will make sure that they are not a problem here at our property again. I hope that you will give us another opportunity in the future to prove that this is not something that you should come to expect when lodging with us.
Read more
The rooms were exceptionally clean. Very small, Queen, but quite adequate. Staffing was excellent. Breakfast area was very small. Really no more than two people could fit in comfortably while fixing a plate. Seating better though. In a nice area in town. A nice mall right across
Read more
Response from SureStay, Manager at SureStay Hotel by Best Western Wenatchee
Responded 3 weeks ago
Hello Scott, Thank you for choosing to see us at the SureStay. I would also like to thank you for taking the time to write this review. We are happy to read that you found the room exceptionally clean. Your compliments of the staff are much appreciated as we work hard to deliver superior guest service to every guest. Thank you for the constructive feedback on our breakfast. Because of feedback like yours, ownership is giving serious consideration to enlarging the area. We are lucky enough to be at a great location surrounded by these wonderful business. We are very happy you had a lovely stay! We hope we see you again if you are ever in the area!
Read more
Previous
Album Categories
All photosRoom & SuitePool & BeachDining
Photo provided by managementSureStay Hotel by Best Western Wenatchee
Suite King Poolview
Photo provided by managementSureStay Hotel by Best Western Wenatchee
Queen
Photo provided by managementSureStay Hotel by Best Western Wenatchee
Queen Poolview
Photo provided by managementSureStay Hotel by Best Western Wenatchee
King Poolview
Photo provided by managementSureStay Hotel by Best Western Wenatchee
Bathroom
PreviousNext
1234567
"Ask for a room away from the busy street. There's a mall across from the motel."
"rooms on the front side of the building might be quieter - however our room (other side) was quite acceptable for our one night stay."
"There appeared to be a few rooms with balconies above the pool."
"Outside of north wing away from late-night hot tub revelers. Stay away from rooms with pets, college kids, and construction workers."
"We were in room 281 and it was large and has a deck that over looks the pool."
PreviousNext
12
PRICE RANGE
US$63 - US$140 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Wild Rivers Inn
LOCATION
United StatesWashingtonEast Wenatchee
NUMBER OF ROOMS
54
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing