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SureStay Hotel by Best Western Wenatchee

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Room & Suite (35)
Pool & Beach (5)
Dining (2)
Overview
  • Excellent26%
  • Very good57%
  • Average13%
  • Poor0%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Pets Allowed
3 Star Hotel
All hotel details
Offers from SureStay Hotel by Best Western Wenatchee
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Offers from SureStay Hotel by Best Western Wenatchee
Special Offer: BOOK DIRECT & SAVE
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Reviews (23)
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LanguageEnglish
6
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All reviewsdefinitely stay here againwafflesgreat roomking bedhot tubclean roomsfront deskstayed herecerealhousekeepingtvamenities
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1 - 5 of 23 reviews
Reviewed 4 days ago

We've been to Wenatchee many times but never really ventured to the east side. Was pleasantly surprised there was mall across the street! Pool area nice but lacking nice décor. Too many different chairs etc. Tacky hot tub cover. Now, the breakfast area was the...More

Thank Karen W
Response from SureStay, Assistant Manager at SureStay Hotel by Best Western WenatcheeResponded 2 days ago

Dear Karen, Thank you for coming to see us at the SureStay Hotel! We're excited that you liked having the mall across the street. Thank you for your kind words that the pool area is nice, and we will address your constructive feedback that there...More

Hotel's Favourite
Reviewed 4 April 2018

Stayed here many times. Under new ownership. Gradually getting better with each stay. The construction workers who stay seem to now be in the minority, and the quality of each visit is now very good. Little things have been done (curved shower bar, curtains that...More

Thank Susan B
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 6 April 2018

Dear Susan, Thank you for your repeat visits to the SureStay Hotel We are delighted to know that your experiences with us have been gradually getting better. As you noted with the curved shower bars and keeping the rowdies quiet or absent we have been...More

Reviewed 2 weeks ago via mobile

Brian went out of his way to accommodate our whole baseball during State tournament! Clean rooms, Great pool, and an AWESOME BBQ area. Our boys had an amazing few days! Highly recommended! Oh and the complimentary breakfast filled up 2 teams of hungry boys and...More

Thank Lynn F
Response from SureStay, Manager at SureStay Hotel by Best Western WenatcheeResponded 2 weeks ago

We thoroughly enjoyed hosting your team during the State tournament! We're pleased that you found the rooms clean, and excited that you think that we have a great pool & awesome barbeque area. We're also happy that our enhanced continental breakfast filled up the two...More

Reviewed 7 June 2018

There are other hotels in the Wenatchee area; I recommend avoiding this one. Here's why: I was confused to find an additional charge on my credit card. I contacted customer service & was told I was being charged for stains in the shower and on...More

Thank Jeffrey P
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 8 June 2018

Dear Jeff, Thank you for completing the survey and allowing us to look into this billing situation for you. After researching your concerns, I've found that you were actually not double charged. The extra charge you are seeing is to cover the stained shower curtain,...More

Reviewed 15 May 2018 via mobile

Was in town a day early for business meeting, stayed here on my member perks. Staff was very helpful and friendly, i even found a personalized letter to me from the staff waiting inside my room. They made sure all my needs were met during...More

Thank Donald C
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 18 May 2018

Dear Don, Thank you so much for kind words! We are excited to see that you had such a positive and comfortable experience here at the SureStay Hotel. We are pleased that you were able to redeem your Best Western rewards members points for a...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Outdoor pool
Details
Price range
US$87 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Room & Suite (35)
Pool & Beach (5)
Dining (2)
Questions & Answers
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reedfarm
26 February 2018|
AnswerShow all 2 answers
Response from jusme57 | Reviewed this property |
I do not know because when I stayed there it was winter time and that area was closed.
1
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Room Tips
"Outside of north wing away from late-night hot tub revelers. Stay away from rooms with pets, college kids..."
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"We were in room 281 and it was large and has a deck that over looks the pool."
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"I liked ground level because it was easier taking the dogs in and out."
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"second floor is probably better"
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