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Quality Inn & Suites

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155 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Lakewood Pierce County, Washington
Reviewed 22 November 2014

Hmmm, let's see. The location is horrible, the hotel non-discript and it's already 'decorated' for Christmas (can we PLEASE have Thanksgiving first!) The gentleman at the desk was nice. I had asked for a King Suite as it was the only one guaranteed to have a fridge and microwave. The room itself was okay. One TV was a flat screen...

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3Thank purplenell53
Ladner B.C.
Reviewed 31 October 2014

My wife and I were pleased when we were upgraded to a suite when we arrived. An early Xmas gift from the hotel the receptionist said. The room was nice but had a raised toilet for handicap people I guess. Short people would have problems with this. The breakfast was as good as you get in most hotel chains. All...

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1Thank amoore1
Mariana G, Manager at Quality Inn & Suites, responded to this review

Dear Guest, thank you so much for your review. I am happy to hear you enjoyed the complementary room upgrade. We all look forward to you staying with us again when your travels bring you to our area, and hope to be of service to you again in the future.

Richmond
Reviewed 26 October 2014

1. Super busy when we arrive around 9:30 PM. One person working. Took about 20 minutes to check in. 2. Our room was handicap accessible which is fine except the shower was an old beat up hand nozzle that I had to crouch down for to get my head under. Even raising it high as it could go was not...

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3Thank David B
Mariana G, General Manager at Quality Inn & Suites, responded to this review

Dear Guest: We certainly appreciate you sharing you experience at our hotel. Thank you for bringing your concerns to my attention. I was disappointed to hear that you did not receive the proper level of customer service that we are known for. Your comments have been shared with our entire staff. The items that you pointed out in your room...

Reviewed 15 October 2014

Im am quite surprised to read the reviews with high rating. I don't know if its just the room we got, but it was a total run down!! Torn carpet at entrance, the tiles in the shower had dark mildew lines where you can see the obvious attempt to try and patch with sealer. The ridiculously old lamps on the...

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Helpful?
1Thank Jenccliu
Mariana G, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time review our property. Any feedback is appreciated, as it will help us improve our hotel. I would like to apologize for any inconveniences you experienced at our, we are taking the proper steps to ensure that this does not happen again. Thank you.

Vancouver, Canada
Reviewed 12 October 2014

We had a reservation, came in fairly late in the evening, and was conveniently just off I-5. It is about a 10 to 15 minute drive to Boeing factory and to Everett downtown. The lobby is on the north side of the building and is not visible from the main road, so one has to drive around the hotel to...

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Thank smrgeog
Mariana G, Manager at Quality Inn & Suites, responded to this review

Thank you very much for your review. I would like to say that the Quality Inn in Everett hotel was in the process of renovation by the time of your stay, the good news is that the interior and exterior updates have been completed, so our guests do not have to experience any noise or disturbance. I have shared your...

california
Reviewed 2 October 2014

This is our third stay at this facility within the last year and some issues unfortunately arose during the stay - possibly related to the renovation that was occurring that week. However, the front desk manager, Mariana G., took care of all the issues to our complete satisfaction. A lot of hotels say they guarantee satisfaction. I am happy to...

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Thank notperfectalas2
Mariana G, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for this review of our hotel. We appreciate your comments, and I was so glad to hear that the issues occurred during your stay got taken care of. I’m pleased to let you know that we will be completing our renovation very soon in order to keep them up to date with the current lodging trends.We...

vancouver
Reviewed 26 September 2014

this hotel is clean and neat. But the breakfast area is a bit crampy. The kitchen ladies were really on time to put all the food away when it was time Mon to Friday 6am-9am and Sat & Sun 6:30am-9:30am. This was the first time I found out this Quality inn offered pan fried egg white. Not much choice for...

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Thank commanderwong
Mariana G, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you so much for your review. We are all happy to hear how much you enjoyed your stay with us. We all look forward to you staying with us again when your travels bring you to our area, and hope to be of service to you again in the future.

Johnson City, Tennessee
Reviewed 22 August 2014

The room was clean, had a modern décor, microwave and frig, beds were very comfortable. The staff was very friendly and helpful. The location of the hotel is on a very busy street with a tremendous volume of traffic at rush hour. Lot entry can only be made from one direction and you may find yourself doing a U-turn to...

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1Thank Louis N
Mariana G, General Manager at Quality Inn & Suites, responded to this review

Dear Guest……thank you so much for your review. We are all happy to hear how much you enjoyed your stay with us. We all look forward to you staying with us again when your travels bring you to our area, and hope to be of service to you again in the future.

Australia
Reviewed 14 August 2014

Even though the hotel is somewhat older the rooms were clean and comfortable. Close to freeway which made it a little noisy. Breakfast was acceptable and staff friendly. Would recommend to the budget traveller.

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Thank Illarius
Mariana G, General Manager at Quality Inn & Suites, responded to this review

Dear Guest……thank you for this review of our hotel. We appreciate your comments, and I was so glad to hear that you enjoyed our staff and breakfast! I’m pleased to let you know that we will be completing some upgrades to our original rooms in the next few months in order to keep them up to date with the current...

Bohell
Reviewed 14 August 2014

The place was great, everything was just amazing but the costumer this young kid offered me when I checked in was great. I've stayed in so many hotels and this has been one of the best. The stuff , breakfast , and the price are good. I will sure be coming back

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Helpful?
Thank Sharonlin7
Mariana G, General Manager at Quality Inn & Suites, responded to this review

Dear Guest: I would like to thank you for writing such a great review about your stay at the Quality Inn & Suites Everett.. I’m glad the staff was helpful, and will be sure to pass this on to them. Hope to see you in the future!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 101 128th St SE, Everett, WA 98208-6337
Region: United States > Washington > Everett
Price Range: RM316 - RM516 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 82
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Also Known As:
Quality Inn And Suites
Quality Hotel Everett
Quality Inn Everett
Everett Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing special.”
 of 5 bubbles BMRajpura, 24 Sep 2016 | Read review
“Quieter rooms are away from the freeway and 128th street.”
 of 5 bubbles jspace63, 15 Sep 2016 | Read review
“Choose a room at the back to cut down on traffic noise.”
 of 5 bubbles clogmar, 13 Jul 2016 | Read review
“King suites & rooms towards the back are preferable”
 of 5 bubbles josanpu, 25 May 2016 | Read review
“You have to go up to the light and make a U-turn and ask for a quiet room away from traffic.”
 of 5 bubbles stefanieb779, 21 Feb 2016 | Read review
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