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Comfort Inn Federal Way

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126 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Federal Way, Washington
Reviewed 20 July 2016

Very comfortable, close to plenty of restaurants and shopping, comfortable rooms, quiet hotel, good indoor pool, adequate fitness center, washer/dryer facilities - this place is a great value for the price. There are plenty of places nearby that are $50 more a night, but they are not better than this Comfort Inn.

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Helpful?
1Thank noworries2000
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, We are so grateful to hear your kind words about your recent stay at our hotel. We're thrilled that our facility exceeded your expectations! Your positive remarks will serve as encouragement to all of our staff. We hope that you will choose our location again on your next visit to our area! Sincerely, Cassandra Ramirez Sales Coordinator Comfort...

Moscow, ID
Reviewed 11 July 2016

Very updated decor in lobby and rooms, clean, no smells. Breakfast was good...both cold and hot options. Customer service was very good, including assisting us with arranging for a shuttle to the airport and back. The only draw back was the trouble I had with the wi-fi. It just didn't work for me, even though it said I had a...

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1Thank aellis1989
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, On behalf of our staff, we would like to thank you for your kind words and positive remarks about your recent stay at our hotel. We are thrilled that the renovations exceeded your expectations and that our housekeeping staff was able to create a comfortable and clean room upon your arrival. We hope the next time you are...

Waco, Texas
Reviewed 3 July 2016 via mobile

We stayed here with 3 other couples and just wanted to say this hotel is nice and clean. The hotel staff were very nice. We were going on a cruise and had purchased some glasses in Seattle. The hotel allowed us to leave our items until we came back from our cruise. Breakfast is included- eggs, sausage, waffles, cereal, yogurt,...

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Helpful?
1Thank ShawnM76643
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent stay at our hotel. We are thrilled to hear that we were able to accommodate you and store some of your belongings while you enjoyed yourself on a cruise! We hope that the next time you are in the area, you will choose to stay at...

Everett, United States
Reviewed 28 June 2016 via mobile

We decided to stay at this location the night before we flew out of SeaTac for our family vacation. It is closer to the airport than our home and we didn't want to sit in hours of traffic and miss our plane. What a pleasant surprise! We were greeted at the front desk by Melissa who was very welcoming. We...

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Helpful?
1Thank Nadine W
Jessica C, General Manager at Comfort Inn Federal Way, responded to this review

Dear Nadine, Thank you for taking the time to tell us about your recent stay with us. We are humbled by your kind words and are thrilled that Melissa was able to create a wonderful experience for you while you visited our location! Your feedback is important to us, and we will be sharing this with our staff! We look...

Kingsport, Tennessee
Reviewed 21 June 2016 via mobile

Needed a hotel just for the night. In town to visit an old friend on our way up to Seattle. Very convenient for us and the room was great. Nice size for a comfort inn and very clean and comfortable. Great staff!! Everyone super friendly and greeted us at every opportunity. Some reviews complained about breakfast but I thought it...

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Helpful?
1Thank dwightd1
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, We are so thrilled that you enjoyed your stay with us during your recent trip into Seattle! We couldn't be more happier that you enjoyed our breakfast. Your kind words will certainly be passed along to each of our staff members. We truly strive to create a wonderful experience for each of our guests and it sounds like...

Phoenix, Arizona
Reviewed 31 May 2016 via mobile

I was there on business and I work for the government. I was made aware by the front desk clerk that smoking marijuana was not allowed...ok great, I don't smoke so no problem. And then I was asked to sign something stating I wouldn't smoke haha. I kindly informed the clerk that I didn't smoke cigarettes or marijuana so please...

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Helpful?
Thank Michael L
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Michael, I would like to first apologize from our entire team. We don't ever want our guests to feel the way that you felt at check in with us. It is true that our smoking policy does prohibit smoking cigarettes or marijuana on the property. There are several reasons why this does not just apply to cigarettes. Its a...

Reviewed 15 May 2016 via mobile

My wife and I choose this hotel based on the positive reviews and must admit they were spot on. The rates are more than reasonable, location was great and is near any and everything, the entire property was very well kept and CLEAN, the staff was very friendly, and the hot breakfast was a great bonus. I would definitely book...

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Helpful?
3Thank Kasey S
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Kasey, On behalf of the staff of the Comfort Inn Federal Way, we are thrilled that you and your wife experienced an exceptional stay with us recently! We cannot be more thankful for the kind words that you have expressed and look forward to inviting you back into the future. I am going to make sure that all of...

Portland OR,
Reviewed 6 May 2016

We were visiting the Pacific Bonsai Museum and found this very convenient for visiting there and the rhododendron gardens nearby. Nice, large room, and, as usual at Comfort Inns, a nice included breakfast.

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Helpful?
1Thank Michael B
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Michael, We are grateful that you took the time to tell us about your recent stay with us. Thank you for your positive words! We are happy to have been a convenient location for your trip visiting some of Federal Way's wonderful attractions including the Pacific Bonsai Museum and Rhododendron Gardens. Your feedback is important to us, and we...

Benson, Arizona
Reviewed 17 April 2016 via mobile

We ended up switching to this hotel after complications with our previous one. It was a Saturday night so they were pretty busy. We had only booked for one night but since they price matched a price we found online we booked the rest of our stay here. I was quite pleased with the front desk staff and the variety...

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Helpful?
3Thank Brandi00
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you so much for your feedback about your recent stay at our hotel! We are thrilled to hear you rave about our breakfast options and are so glad our front desk staff took care of your during your stay! We apologize about your experience during breakfast, we have remedied the situation to insure this does not happen...

Chennai, Tamil Nadu, India
Reviewed 4 March 2016

The comfort inn is very comfortable indeed. You can see the view of mount Rainier at a distance every morning. You can enjoy their waffles made hot by their waffle maker which was a joy to operate. The staff are kind and warm. The rooms always clean, with incredibly soft pillows. There is a TJ max, a target and various...

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Helpful?
Thank Ajitson
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for your wonderful review. It was great to hear that the location was a plus for you! We also want to thank you for the kind words about the staff and the hotel. We love to hear when guest enjoy the new bedding and the full hot breakfast buffet. We hope to see you again the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Conference Facilities

Additional Information about Comfort Inn Federal Way

Address: 31622 Pacific Hwy S, Federal Way, WA 98003-5439
Region: United States > Washington > Federal Way
Price Range: RM456 - RM837 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Federal Way 2.5*
Number of rooms: 117
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Also Known As:
Comfort Inn Federal Way Hotel Federal Way
Federal Way Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Federal Way staff and other travellers.
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Questions? Get answers from Comfort Inn Federal Way staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like top floor rooms, that look onto the parking lot, so that I can keep an eye on my gorgeous Ford Escape... LOL :)”
 of 5 bubbles kellijeanf, 30 Jan 2017 | Read review
“4th floor rooms have 17 foot ceilings!”
 of 5 bubbles HeyNow-Hank, 25 Sep 2016 | Read review
“Top floor rooms, South side of the building”
 of 5 bubbles 775markr, 24 Aug 2016 | Read review
“Ask for a room on the first level if you plan to use the pool a lot.”
 of 5 bubbles noworries2000, 19 Jul 2016 | Read review
“Ask for rooms with a view of Mt. Rainier”
 of 5 bubbles Ajitson, 4 Mar 2016 | Read review
5 of 5