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BEST WESTERN Plus Evergreen Inn & Suites

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578 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Reviewed 1 week ago

Had a great room, but even though I prepaid for my room, they put a $70 hold on my Visa, and it's still on there 3 weeks later! After two weeks, I spoke with someone at the front desk, who said they would have someone from accounting call me the next day. Well, that didn't happen!

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Helpful?
Thank Sandra B
Anchorage
Reviewed 2 weeks ago

Great customer service, excellent decor and amenities. Definitely worth the money I spent. Extremely quiet and pleasant stay. I even received a gift bag for being a best western member. I will definitely stay here in the future.

Review collected in partnership with Best Western
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Thank Donna M
Seattle, Washington
Reviewed 3 weeks ago via mobile

Stopped in and what nice little visit, bed was great nice and soft, as we even took Time to take a dip in the pool ! Nice breakfast all in all, you can't go wrong and price I felt was very reasonable... On a side note.. I'm sure the cleaning staff was surprised to see me bring my own Keurig...

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Thank Kayla N Gerard W
Salem, Oregon
Reviewed 3 weeks ago

Rude staff, and over a holiday, it felt cold and uninviting. I have had to travel many times in the past over the holidays, and this is the first time I felt a staff of a hotel were felt put upon to stay with them. I couldn't check out soon enough.

Review collected in partnership with Best Western
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Helpful?
Thank 628rachaelb
BestWesternHotels, Corporate at BEST WESTERN Plus Evergreen Inn & Suites, responded to this review

Hello 628rachaelb, I'm sorry to hear that our service didn't meet your expectations. We will share your experience with our staff to ensure every guest feels welcome! We do hope you give us another chance when you're in the area. -Best Western Hotels & Resorts

Washington State
Reviewed 3 weeks ago

We got an incredible price on a room with a queen and bunks. I had not seen this combination before, but it is perfect for a family of 4. I think more facilities should offer this configuration. We arrived fairly late and left too early for breakfast. The staff was great. We will stay here again.

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Thank D B
Orlando, Florida
Reviewed 4 weeks ago via mobile

I love this clean, awsome and affordable hotel. I especially liked the breakfast buffet and the staff. Lupe and Veronica were too kind. I would recomended to anyone. The value exceeded my expectations.

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2Thank VeroRead
Reviewed 5 weeks ago via mobile

Lupe the omelet cook and Veronica the server made great food and were very pleasant and friendly. we really enjoyed our visit. staff in the hotel were great as well. the pool and hot tub were fun. this is a good place to stop.

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1Thank dander v
Wenatchee, Washington
Reviewed 12 December 2016 via mobile

Second time staying here in the past 3 years and would not recommend staying here during the cold winter weather. The hotel lobby is very cold along with the breakfast area. We felt sorry for the front desk staff trying to keep warm. Last time we will stay here (especially in the cold months). The lobby was the same cold...

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Thank Ken C
Ellensburg, Washington
Reviewed 12 December 2016

I got a screaming deal on Groupon for this place... Getting to the location was a bit tricky and a pain in the $$$ but I got there. Located right next to the freeway but medians were in the way & close to the mall.. Parking lot was not impressive...but plenty of parking. Lobby was beautiful to me. Water, plenty...

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Thank MsCurlyboop
Spokane, WA
Reviewed 7 December 2016

You stay at a hotel for what it has to offer. We got in on Friday, November 25 and wanted to have a drink at their bar. It was just before 9 pm and they said it was closed as it was a slow evening. So then wanted to use hot tub and it was broken and was told from...

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Helpful?
Thank terriped

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN Plus Evergreen Inn & Suites

Address: 32124 25th Ave S, Federal Way, WA 98003-6014
Region: United States > Washington > Federal Way
Price Range: RM455 - RM862 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Evergreen Inn & Suites 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Best Western Plus Evergreen Inn And Suites
Best Western Plus Evergreen Hotel Federal Way
Best Western Federal Way
La Quinta Federal Way
Best Western Evergreen Hotel
Federal Way La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Evergreen Inn & Suites staff and other travellers.
6 questions
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6 months ago
Las Vegas, Nevada
over a year ago
Vancouver Island, Canada
Vancouver, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Plus Evergreen Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a little dated rooms”
 of 5 bubbles terriped, 6 Dec 2016 | Read review
“FW BW Evergreen; friendly, helpful, great”
 of 5 bubbles ericdid2016, 24 Nov 2016 | Read review
“They don't offer any upgrades unless you are a platinum rewards member.”
 of 5 bubbles amygirlthree, 23 Oct 2016 | Read review
“If not out of your price I would suggest a suite with king size bed and also has sofa bed”
 of 5 bubbles U1642IHkimberlyh, 6 Oct 2016 | Read review
“Bright lights all around, freeway noise was terrible.”
 of 5 bubbles KarenD972, 17 Sep 2016 | Read review
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