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GuestHouse Inn & Suites Kelso/Longview

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GuestHouse Inn & Suites Kelso\/Longview
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150 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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SW Washington
Reviewed 1 week ago via mobile

Good location, adequate service, clean room, all in all I can say I got what I paid for. The place could use a fresh paint job and the carpet was showing its age. But other than that, there were no maintenance issues.

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Helpful?
Thank Joann G
Management response:

Joann, Thank you for taking the time to share your feedback. It's always a delight to hear back from our guests. We are currently in the process of renovations and are excited for the new look. We hope you can stay with us again in the future to enjoy these upgrades.

Reviewed 15 March 2017 via mobile

We booked a 2-nt stay. 1st nt ok. 2nd nt we returned tired from a long day hiking mt St. Helens only to find people above us we're super noisy. We asked the front desk to quiet them down and we were told no. We asked again & front desk decided to scream obscenities at us, call us names. We...

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Helpful?
Thank FairRevw
Management response:

Sometimes its just not a good fit, we wish you the best.

Snohomish, Washington
Reviewed 24 January 2017

Nice, clean rooms, stayed here many times visiting family in area. Never had a bad experience, staff is always very knowledgeable and accommodating. The breakfast has many optiions to choose from, the kids love making their own waffles. Pool and hot tub are cleaned daily. Would highly recommend this hotel.

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Helpful?
Thank amylh360
Management response:

Amylh360, We sincerely appreciate your compliments and this fantastic review! We value all feedback we receive and will continue to give our guests the best customer service possible. We look forward to seeing you again!

Shelton, Washington
Reviewed 17 December 2016 via mobile

What a joke. Ugly room, very uncomfortable bed and what are they thinking putting a fleece blanket between 2 top sheets? They are definitely trying to be something better than what it really is..a Motel 6. Breakfast is nice, coffee ok but only 2 selections for sugar. Elevator makes so much noise its scary.

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Helpful?
Thank Jeanne B
Management response:

Jeanne B, Thank you for your review. We are sorry to hear that you were not fully satisfied with your stay. If you would like to speak further about your experience, please do not hesitate to contact me at the number posted below. We truly appreciate your business and we hope that we can have the opportunity to regain your...

Alameda, CA
Reviewed 10 December 2016

I ended up here because I5 was icing over, and it was getting dark. Several other people mentioned they'd stopped for the same reason. This hotel is located in the middle of a mall, which is a bit odd, but really doesn't impact anything once you're inside. The front desk staff was wonderful and welcoming! A simple hotel and, though...

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Helpful?
Thank Phreddiva
Management response:

Phreddiva, Sorry to hear about your experience next door. I would like to thank you for taking the time to complete a review for our property. We value the feedback we receive and will continue to give our guests the best customer service we can offer. We hope to see you again soon!

Anchorage, Alaska
Reviewed 29 November 2016

We had a really nice 2-day stay here. They have a decent continental breakfast every morning with Belgian waffles you can make, scrambled eggs, etc. They are located in a very convenient location with a mall, food, Safeway nearby. They have washers/dryers available, as well as a fitness room, pool and indoor Jacuzzi. I would definitely recommend this hotel and...

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Helpful?
Thank Renae H
Management response:

I'm glad to hear that we were able to achieve that goal during your stay. We strive to make sure each guest has a comfortable and relaxing visit. We hope to see you soon!

Morehead City, North Carolina
Reviewed 20 October 2016 via mobile

My wife and I stopped at the GuestHouse Inn and Suites in Kelso as part of a coast-to-coast trip. It is located just off of I-5 in the parking lot of a mall with several restaurants nearby. I was greeted at the front desk by an older gentleman who was having trouble with the computer. After struggling to retrieve the...

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Helpful?
Thank ctccbc
Management response:

Glad to hear that you enjoyed your Stay. Sorry to hear about the check in process during your stay. Thank you for the review!

Monterey, California
Reviewed 5 October 2016

Only spent one night at this roadside hotel in Kelso and it was a pleasant hassle-free experience. Quick check-in, cheerful staff, clean up to date rooms, quiet, and extensive breakfast buffet choices.

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Helpful?
Thank kstempson
Management response:

Thank you for the positive review. I will be sure and let the breakfast staff know how much the breakfast was enjoyed. We hope to see you the next time you are in the area.

Pennsylvania, USA
Reviewed 16 September 2016

We had a nice overnight stay at this hotel. Arrived at SEA and wanted to put a few hours drive in that night on our trip to Oregon. We arrived late, but were greeted warmly and checked in. The room was comfortable and very clean. There was a nice kitchenette which we didn't use, but would be nice if you...

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Helpful?
1Thank TropicalLover
Management response:

I would like to thank you for taking the time to complete a review for our property. We value the feedback we receive and will continue to give our guests the best customer service we can offer.

Reviewed 9 August 2016

From the moment you walk in the staff great you with hello and a smile. From the front desk staff to the housekeepers they each go out of their way to help you in anyway they can. The rooms are clean and very comfortable. The breakfast in the morning was very good with several choices. We had fun swimming in...

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Helpful?
Thank Gmaldw
Management response:

Thank you for staying with us! We are happy to hear you had such a great stay. We work very hard to provide our guests with a friendly, clean and comfortable stay and I am happy to hear this goal was met with you. We hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about GuestHouse Inn & Suites Kelso/Longview

Address: 501 Three Rivers Drive, Kelso, WA 98626
Region: United States > Washington > Kelso
Price Range: RM418 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GuestHouse Inn & Suites Kelso/Longview 2.5*
Number of rooms: 60
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Also Known As:
Guesthouse Inn And Suites Kelso
Guesthouse Inn & Suites Kelso Hotel Kelso
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Questions & Answers

Here's what travellers have asked, with answers from GuestHouse Inn & Suites Kelso/Longview staff and other travellers.
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Questions? Get answers from GuestHouse Inn & Suites Kelso/Longview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room in the back (not facing the mall)”
Phreddiva, 9 Dec 2016 | Read review
“This hotel shares a common parking lot with a Shopping Mall (e.g. Macy's, Safeway, etc)”
kstempson, 4 Oct 2016 | Read review
“If you have a pet, ask for room 101 as it is at the end of the hallway next to the exterior door that leads to the pet area.”
alandvalorieb, 21 Apr 2016 | Read review
“Third Floor is the best as you can hear footsteps on the 2nd and 1st floors from the rooms above you.”
joebN6928YR, 3 Apr 2016 | Read review
“Rooms on the front of the building are quiet”
792kennethc, 9 Nov 2015 | Read review
5 of 5