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Red Lion Hotel Kelso/Longview

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Traveller (55)
Room & Suite (26)
Dining (1)
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Overview
  • Excellent18%
  • Very good30%
  • Average25%
  • Poor14%
  • Terrible13%
Travellers talk about
“outdoor pool”(9 reviews)
“potatoes”(10 reviews)
“older hotel”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
10 Jul11 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (333)
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Traveller rating
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48
44
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LanguageEnglish
62
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48
44
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All reviewsoutdoor poolpotatoesolder hotelbed was comfortablewashington statestaff was very friendly and helpfulrooms are largesausageoff the highwaybagelsnice stayjasmineconventionseattlemtmicrowave
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41 - 45 of 329 reviews
Reviewed 6 August 2017

DON’T STAY HERE Very poor customer service from the Get Go. A one hour+ wait for check in on July 24th; the very nice front desk employee, Jasmine, informed customers that her manager left at 3pm. Jasmine was left on her own to check in...More

Thank PAVDEA
Response from Jasmine S, Front Office Manager at Red Lion Hotel Kelso/LongviewResponded 19 August 2017

Our sincerest apologies for your negative experience with us. We will be using this review as a training tool for our staff. Thanks for letting us know.

Reviewed 1 August 2017 via mobile

Saturday checked in and finally at 11pm and with a sleeping newborn went to bed and found a black stain on the sheets. Slept with a towel on the bed and couldn't sleep all night. BTW our king bed had 6 SQUARE pillows on it...More

Thank melllynne
Response from Jasmine S, Front Office Manager at Red Lion Hotel Kelso/LongviewResponded 3 August 2017

Our sincerest apologies for your awful experience with us. We will work hard to fix the issues you experienced. We take our reviews seriously and will strive to do better. Thank you for your review.

Reviewed 31 July 2017

This hotel has all the right stuff.. restaurant, outdoor pool, lounge, laundry and work out equipment but unfortunately it doesn't meet the mark. We were there with a ball team and with our block room booking we were offered free breakfast that is until they...More

Review collected in partnership with this hotel
Thank Amanda N
Response from Jasmine S, Front Office Manager at Red Lion Hotel Kelso/LongviewResponded 3 August 2017

Our sincerest apologies for the poor stay you had with us. We will use this review as a teaching tool for our staff and work on fixing the issues you had experienced. Thank you for the review.

Reviewed 23 July 2017 via mobile

After checking many other hotels in Kelso area (none available for a family of 5) we went to Red Lion. Very large room, nice roll away bed. Very comfortable. Kids went to pool (outdoors). Deep pool, great hot tub and a little kid pool.

Thank msali882
Response from Jasmine S, Front Office Manager at Red Lion Hotel Kelso/LongviewResponded 24 July 2017

We are so glad to hear of your positive experience. We appreciate your review and hope to see you the next time you decide to stay with us.

Reviewed 16 July 2017

We stayed here on a recent visit to Washington using this hotel for our time at Mt. St. Helens. The hotel is a very basic near the highway hotel of the type that usually includes free breakfast. Very weird that it didn't. Our room was...More

Thank cardbucfan
Response from Jasmine S, Front Office Manager at Red Lion Hotel Kelso/LongviewResponded 19 July 2017

Our apologies for the card issue. We will work on getting that resolved. As for our breakfast buffet, it is either included in a rate or when it isn't, our guests may purchase it separately. We are sorry for the inconvenience this has caused you....More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$105 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (26)
Dining (1)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Room Tips
"Rooms further from I5 sure to be quieter but no complaints on mine, 2cnd in."
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"Ask for a room on the opposite side of the freeway"
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"Ask for a second floor room not facing I-5"
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"Drive to Vancouver."
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