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Hilton Garden Inn Tri-Cities/Kennewick

540 reviews
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Traveller (24)
Room & Suite (18)
Dining (3)
Overview
  • Excellent56%
  • Very good30%
  • Average8%
  • Poor5%
  • Terrible1%
Travellers talk about
“toyota center”(26 reviews)
“tri cities”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (540)Write a Review
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Traveller rating
293
162
47
27
8
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LanguageEnglish
293
162
47
27
8
Show reviews that mention
All reviewstoyota centerconvention centertri citiesgreat hotelroom was cleanfree continental breakfastbreakfast was excellentbreakfast staffvery nice stayfront desk staffthin wallsthe staff was greatcoffee makernight staybusiness tripconvenient locationhgi
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1 - 5 of 537 reviews
Reviewed 1 week ago

This hotel is clean, professional, friendly and welcoming. The only problem was just that we couldn't get the heater to come on. It just pumped out cold air, so we turned it off. The room stayed warm and there was plenty of bedding to keep...More

Review collected in partnership with Hilton Garden Inn
Thank sarapW6043UP
Response from Amy L, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 1 week ago

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am very happy to hear that you found the hotel to be clean, professional, friendly and welcoming. I am very sorry to hear that your heater would not come...More

Hotel's Favourite
Reviewed 19 November 2017

We selected this hotel because it was very close to the concert that we were attending that night. The lobby is beautifully decorated, and the staff members are very welcoming. Quick, seamless check-in. Our room on the 3rd floor was very pleasing, obviously newly decorated...More

Review collected in partnership with Hilton Garden Inn
Thank bisbee07
Response from Amy L, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 21 November 2017

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am very happy to hear that you were very pleased with our hotel and will share all of your wonderful comments with our staff members as I know how...More

Reviewed 2 weeks ago

This was our second time staying at this location and it was just as good as the 1st. We will definitely be staying here again. The location was great, the staff was friendly and the rooms were clean! Go AMS!!More

Review collected in partnership with Hilton Garden Inn
Thank Shawn D
Response from Amy L, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 4 days ago

Dear Shawn D, Thank you for taking a moment to share your experience regarding your stay. I am very happy to hear that this was your second time staying with us an it was just as good as the 1st time. We look forward to...More

Reviewed 2 weeks ago

The staff were friendly and helpful. The room was clean, except for the carpet. The room had a nice microwave/fridge cupboard and counter top area. This hotel is in a great location location for shopping and events.

Review collected in partnership with Hilton Garden Inn
Thank Robin L
Reviewed 12 December 2017

Excellent customer service from all staff members. We had a nice stay. The rooms were clean and quiet. NO charge for internet. The kids liked the pool, which was nice in Eastern Washington in the cold winter months. The breakfast staff were very timely and...More

Review collected in partnership with Hilton Garden Inn
Thank Kelli J
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$96 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (18)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (36)
Bathroom (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Don't get a room ending in *25"
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"I had a room on a lower level and had no issue with noise from outside or above."
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"Ask not to stay near the HVAC unit, on the second floor. Can't speak about the other floors in that area."
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"Can't recommend staying at this hotel"
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