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Red Lion Inn & Suites

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Red Lion Inn & Suites
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197 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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Salem, Oregon
Reviewed 3 weeks ago

my only issue is that there is Never Enough hot water in the mornings to take a shower and the heating cooling elements are hit-and-miss has to work properly The staff is always extremely friendly and efficient The rooms are always very clean

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Helpful?
Thank pamelacE2828CG
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red Lion we wanted to thank you for taking the time to leave a review, we are more then pleased you enjoyed your stay. Thank you for the feedback as well as it will get relayed on to our management team. We look forward to seeing you in the future.

Bellingham, Washington
Reviewed 3 weeks ago

Our first room smelled so strongly like pee that we requested to be moved after much frustration from the front desk man we were moved to two other rooms. The rooms were disgusting. There was stuff under the beds, Sticky stuff on the backboard in one room,Makeup on the pillow cases, a plunger in a laundry bag on the bathroom...

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Helpful?
Thank Sydney E
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red Lion we wanted to apologize for the condition of your stay, we are sorry about the situation. Thank you for bringing this to our attention as it helps us grow and improve in all aspects.

Reviewed 3 weeks ago

I was traveling on business and was robbed the morning I flew in. I had a reservation at this location but wasn't sure if I would be able to check in without a valid credit card. I called the front desk and spoke with Laura. She was not only compassionate and understanding, she went above and beyond, calling the new...

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Helpful?
Thank gregory g
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red Lion we wanted to thank you for taking the time to leave a review we are more then pleased our staff was able to accommodate your needs and that you enjoyed your stay. We look forward to seeing you in the future.

Reviewed 4 weeks ago via mobile

Our soccer team stayed 2 nights here. We were told breakfast started @ 6:30 but they would try to get the food out a little early because we had to leave @ 6:45. At 6 they grumpy guy getting things set up said no breakfast until 7 on Saturday's, He seemed mad we even wanted coffee. Which by the way...

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Helpful?
Thank Scott C
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red Lion we wanted to apologize for the condition of your stay, we are sorry about the situation. Thank you for bringing this to our attention as it will be addressed.

Kent, Washington
Reviewed 4 weeks ago

Friendly and helpful. The staff was accommodating and the manager was able to help me make plans for my reservations early for my next business trip. Convenient location for everything I needed to do while in Seattle.

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Helpful?
Thank kvin580
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red Lion we wanted to thank you for taking the time to leave a review, we are more then pleased you enjoyed your stay. We look forward to seeing you in the future.

Vancouver Island, Canada
Reviewed 22 February 2017

Staff had poor manners. Kept answering the phone and dealing with other customers during the time they were supposed to be assisting us with check in. The rooms were not as we had requested in our reservation. (Connecting) They said they couldn't honour our request. The best they could offer was on the same floor! The rooms weren't ready at...

Review collected in partnership with this hotel
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Helpful?
Thank 937teresaw
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red Lion we wanted to apologize for the condition of your stay, we are sorry. Thank you for taking the time to leave a review as the feedback helps us improve in all aspects.

Pasco, Washington
Reviewed 21 February 2017

The phone in my room did not work, which made it inconvenient when we needed more towels, and when the toilet clogged and wouldn't flush. Then, they just gave us a plunger. I'm a guest, come fix my room, and make me want to like it at your hotel. The staff was not interested in going above and beyond for...

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Helpful?
Thank Tanya L
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red Lion we wanted to apologize for the condition of your stay, we are sorry. Thank you for taking the time to leave a review as the feedback helps us improve in all aspects.

Algona, Washington
Reviewed 7 February 2017

First when I got there I walked in and we have a king size bed and there were three very small pillows and they had really hard balls in the middle of the pillows and the guy told me upfront they didn't have any more pillows so I asked him for new pillowcases because the ones were staying and he...

Review collected in partnership with this hotel
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Helpful?
Thank veryunhappy662
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red Lion inn and suites we wanted to apologize for the condition of your stay, we are sorry about the situation. Thank you for bringing this to our attention as it will be addressed. Once again we are sorry.

Portland, Oregon
Reviewed 27 January 2017

my stay not that great..room was clean it was the service.it seemed like they didnt want to be bothered with us on the customer service part.they even closed down breakfast as i was getting breakfast and they closed down 15 mins earlier

Review collected in partnership with this hotel
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Helpful?
Thank tonyat2017
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red lion inn and suites we wanted to apologize for the condition of your stay, we are sorry. Thank you for bringing this to our attention as it will be addressed.

Arroyo Grande, California
Reviewed 24 January 2017

They do not give a copy of billing when you leave. They send it to your email. I found my bill was about $30 more than what Booking.com had said the cost would be. I still have not received a copy of the bill but I see the increase of cost on my CC statement.

Review collected in partnership with this hotel
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Helpful?
Thank 461fredericks
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites, responded to this review

At Red Lion inn and suites we wanted to apologize for the condition of your stay, we are sorry about the situation. Thank you for bringing this to our attention as it will be addressed.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Lion Inn & Suites Kent Washington is conveniently located off Highway 167 just six blocks from Kent Station and 25 minutes to downtown Seattle Washington. The hotel is approximately seven miles from Seattle-Tacoma International Airport. Whether traveling to Washington State for business or pleasure, the Red Lion Inn & Suites Kent is a perfect destination for anyone visiting the Seattle and Puget Sound areas. One of our newly acquired hotels, the management and staff welcome you to experience our caring service and comfortable accommodations.Our newly updated lobby and guest rooms offer comfortable beds, complimentary wi-fi, 37" LCD TVs, eco-friendly amenities and a work desk. Pet-friendly rooms available($15.00 pet fee with $100 deposit). Some rooms are equipped with a microwave, refrigerators and whirlpool bathtubs. Relax in the indoor heated pool, whirlpool and sauna or get a workout in the fitness center. Enjoy a morning meal at our complimentary breakfast bar. ... more   less 

Additional Information about Red Lion Inn & Suites

Address: 25100 74th Ave S, Kent, WA 98032-6029 (Formerly Quality Inn)
Region: United States > Washington > Kent
Price Range: RM344 - RM870 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Lion Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Quality Inn Kent
Kent Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn & Suites staff and other travellers.
4 questions
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1 month ago
1 month ago
Vancouver, Canada

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Questions? Get answers from Red Lion Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevator if you are a light sleeper.”
 of 5 bubbles annr214, 5 Nov 2016 | Read review
“Get a room with an even number away from tracks.”
 of 5 bubbles dennish835, 24 Sep 2016 | Read review
“Rooms have mini-fridge and microwave. Ready for a remodel.”
 of 5 bubbles lotus5five, 2 Sep 2016 | Read review
“Keep looking.....pass this hotel right on up!!”
 of 5 bubbles 494ashleey, 22 Aug 2016 | Read review
“ask fOR A jacuzzi suite1”
 of 5 bubbles mydaddydroandmel, 21 Jun 2016 | Read review
5 of 5