We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskstayed at the holiday inncomfortable bedshot tubpool areawould definitely stay here againan upgradefree breakfasthotel is locatedvery nice hoteloakwoodfreewaynoiselobbytacomaoccupantspillows
On a recent doctors visit in Lakewood, we stayed at the Holiday Inn Express & Suites in Lakewood. It's a fairly new facility. Beautiful rooms, clean and quiet. Free parking [which is always a plus] and a free breakfast.
I would certainly recommend staying there...More
Response from Kiaya R, Front Office Manager at Holiday Inn Express & Suites Tacoma South - LakewoodResponded 13 March 2018
We are so happy to hear you enjoyed your stay. We strive to create a positive guest experience. I hope that we are able to accommodate you again in the future. Thank you so much for your feedback.
My wife and I had a significant car accident on I-5 in which our car was damaged and we had to get accommodations. When we arrived the entrance to the hotel was welcoming and the front desk staff were very helpful. They treated us with...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Kiaya R, Front Office Manager at Holiday Inn Express & Suites Tacoma South - LakewoodResponded 9 February 2018
We really appreciate you taking the time to give us your feedback. I am so happy to hear Ravi and the staff took great care of you and that you guys were safe from the accident. We really enjoyed having you as a...More
Tried this hotel again after a couple of years. Specifically asked for a room away from the highway. They gave me a room beside the off ramp for the highway. Never heard so much noise. You would think this hotel would invest in sound proof...More
1 Thank JT T
Response from Ravi J, Manager at Holiday Inn Express & Suites Tacoma South - LakewoodResponded 23 January 2018
Dear JT T,
Thank you for taking the time to give us your feedback. I do apologize you had a less than satisfactory stay. We understand your inconvenience with the room facing the highway and once again apologize for unable to accommodate your request based...More
I stated at this hotel a few days ago. I woke up with bed bug bites all over my arm and shoulder. The cleanliness of the hotel was fine, but unless you want to get bed bugs, I’d recommend staying someplace else.More
1 Thank Courtney A
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Tacoma South - LakewoodResponded 22 January 2018
Hi Courtney A,
Thank you for writing a review about your recent stay with us and I am so sorry about the issues you had with bed bugs during your stay. I would like to address this with you further but unfortunately, your account settings...More
The hotel is just off the interstate and in an area that offers many different food choices. The rooms were huge, and updated. The hotel is a very new hotel, with everything you can think of. The breakfast area is very large with a granite...More
Response from kiaya r, Front Office Manager at Holiday Inn Express & Suites Tacoma South - LakewoodResponded 23 January 2018
Thank you so much for taking the time to let us know how we are doing. We really appreciate your kind words. We recently renovated and we are so glad to hear you love the newly remodeled rooms. We hope to accommodate you...More