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Icicle Inn at Icicle Village Resort

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Icicle Inn at Icicle Village Resort
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878 Reviews from our TripAdvisor Community

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Showing 872: English reviews
Bend, Oregon
Reviewed 3 days ago NEW

A friend recommended Icicle Inn, and we booked last March for the first weekend of the Christmas Lighting ceremony. Our first floor room faced the parking lot, but we weren't there much, so it was ok. Breakfast was good--standard "free breakfast" fare, but with a very nice waitstaff. The wi-fi was sketchy, and we had difficulty getting and maintaining a...

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Helpful?
Thank mimiko
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Very good point mimiko! I will pass your comments along to the housekeeping supervisor. Thanks for taking the time to let us know. Cheers,

Reviewed 6 days ago NEW

everything was booked so we got the 1 bedroom. it was very clean and large- about the size of an apartment. staff was friendly and it wasn't directly in the main area, but plenty close enough. the breakfast was very good!

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Helpful?
Thank Tijo16
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thanks so much Tijo16!

Gresham, United States
Reviewed 1 week ago

The room was relaxing and enjoyable. The provided breakfast was hearty and delicious. Walking access to downtown Leavenworth and lots to do.No problem to stay again at this wonderful place. My wife and I enjoyed our time.

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Helpful?
Thank Eldon L F
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thanks so much Eldon LF! We hope to welcome you back soon!

Reviewed 1 week ago via mobile

The family ends up taking a trip to Leavenworth at for Thanksgiving together with another family. I selected the hotel because the good price and critics from others. Although I have to pay upfront and it's not refundable, we think it's not the best but definitely a great, cozy place for a family. Love the lobby area, spend hours in...

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Helpful?
Thank Helen Z
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thanks so much for the kind review! I do apologize for the mix up with housekeeping, hopefully we can get it right for you next time!

Reviewed 1 week ago via mobile

Went for a snow getaway and booked a king room with a fireplace. Upon arrival we were given a room with a view of a parking lot. We went to the front desk and explained that this was a special trip for us and wanted to look elsewhere for the the two night stay. This was Thanksgiving weekend so things...

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Helpful?
Thank Curt D
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thanks so much Curt - we are thrilled to have hit this one out of the park! See you again soon!

Washington
Reviewed 2 weeks ago

We went here this summer, having previously been there several times and enjoyed our stays. They had sent out an email saying they were no longer affiliated with Best Western; I didn't expect any real changes. Wrong. It was bad from the outset. Although there appeared to be many rooms available, the room assigned was not what we had requested...

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Helpful?
Thank WA_Traveler88
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thank you for taking the time to write this thorough review so long after your stay. As we recall we tried to make this right with you several different ways during your stay and were met with much resistance so we were quite surprised to read this review from your stay over the summer. After giving a $100 discount while...

Carthage, Texas
Reviewed 3 weeks ago

It's not our favorite, but it was a very nice hotel with great accommodations. Our room was on a higher level with a view of the parking lot. We also prefer to be closer to the village, so we won't be staying again, unless we can help it.

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Helpful?
Thank jennygirl05
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Well, we're glad for the 4 stars even though you won't be staying with us again. Hopefully you were able to take advantage of all the amenities the Resort offers while you were here that the others don't, we realize we aren't the closest to the gazebo but that's how we are able to offer so many fun things to...

Reviewed 3 weeks ago via mobile

They seem to phone it in and our basement room had a bit of a smell and car lights shining in the window. It was clean and pleasant enough, but not worth the price. Pet friendly so that was good for us.

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Helpful?
Thank Jesse M
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

It's true - all of our pet friendly rooms are indeed on the first floor so our guests have access to the outdoors easier than navigating an elevator. We certainly strive to provide more than just "phoning it in" service so for that we apologize and I would like to hear more of why you felt like we weren't up...

Kennewick, Washington
Reviewed 4 weeks ago

We have stayed at a few other places in Leavenworth, but we found this motel to be the very best we've ever experienced in Leavenworth. More than friendly staff-- no exceptions-- My husband is handicapped- all of our needs were met in amazing ways. Such great service we will never forget!!!!

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Helpful?
Thank Harriet S
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thanks so much for taking the time to write a review for us! We are thrilled to hear you thought we were the very best you've ever experienced in Leavenworth - that is some high praise! We are a little confused by only receiving 1 star and are hoping that was just a mistake!? Hopefully we can welcome you back...

Edmonds, Washington
Reviewed 4 weeks ago

We just spent a weekend staying at the Icicle Inn and it was wonderful. The hotel staff was very helpful and friendly, the accommodations very nice and clean. We had a queen premier room and it was wonderful. The fireplace and sitting area was a great little space to hang out. The room very clean, beds wonderfully comfortable, it was...

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Helpful?
Thank rachellemc2015
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Sounds like an awesome getaway! Thank you so much for staying with us, we can't wait to see you again soon! Cheers,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Icicle Inn at the Icicle Village Resort is Leavenworth's full service resort with JJ Hills Fresh Grill for all our in-house dining as well as complimentary full breakfast for all of our guests. Alpine Spa is our full service spa with individual and couples services, Icicle Junction Activity Center includes an 18 hole miniature golf course, arcade games, a 75" projection big screen so you can keep an eye on all your sports teams while on vacation, the Connections Café in the Junction offers deli items all day with beer and wine choices as well. Our seasonally enclosed swimming pool is heated for year around swimming. Enjoy complimentary hot breakfast buffet and much more. With full service catering and over 9,000 square feet of meeting space groups find the resort to be a perfect gathering spot in the center of Washington. ... more   less 

Additional Information about Icicle Inn at Icicle Village Resort

Address: 505 W US Highway 2, Leavenworth, WA 98826-9007 (Formerly BEST WESTERN PLUS Icicle Inn)
Region: United States > Washington > Leavenworth
Price Range: RM472 - RM1,767 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Icicle Inn at Icicle Village Resort 3.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Best Western Plus Icicle Hotel Leavenworth
Best Western Icicle Hotel
Best Western Leavenworth
Leavenworth Best Western
Hotel Style:
#1 Business Hotel in Leavenworth
#6 Family Hotel in Leavenworth
#8 Romantic Hotel in Leavenworth
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Questions & Answers

Here's what travellers have asked, with answers from Icicle Inn at Icicle Village Resort staff and other travellers.
8 questions
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over a year ago
QUINCY
4 months ago
Kansas City, Missouri
1 month ago

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Questions? Get answers from Icicle Inn at Icicle Village Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walking access to downtown and plenty of activities.”
 of 5 bubbles eldonlf, 30 Nov 2016 | Read review
“corner suites are large and sunny”
 of 5 bubbles HarrietS417, 6 Nov 2016 | Read review
“We got the standard and 4 people slept comfortably, worth every penny.”
 of 5 bubbles dashdenis, 24 Oct 2016 | Read review
“King room with fireplace”
 of 5 bubbles 354bob, 14 Oct 2016 | Read review
“All pet rooms are on the first floor, ask for a quiet room at the back of the property”
 of 5 bubbles 404kateh, 27 Sep 2016 | Read review
5 of 5
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