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Quality Inn & Suites

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200 Reviews from our TripAdvisor Community

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Showing 199: English reviews
2 reviews
Reviewed 3 weeks ago

I spent the $9 extra for a jacuzzi tub and it was well worth it. The weird thing is that although the hot water was no issue for the tub the shower didn't get very hot. Not a big issue if you ask me. :-)

Helpful?
Thank rdilworth
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi rdilworth, Thank you for staying with us. We are happy that you decided to splurge for the Jacuzzi suite and were not disappointed at all... We love those huge jetted tubs! Also, thank you for pointing out that your shower had a little bit of a temperature issue. We were able to get our maintenance engineer in there and... More 

Bengaluru, India
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 weeks ago

Rooms are neat and clean, breakfast is just convenient one stop before heading to work. Fitness center is uninspiring, small and damp smell in fitness center. Swimming pool and Jacuzzi has smell of chlorine.

Helpful?
Thank Datha
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Datha, Thank you for staying with us and sharing your feedback. We are glad you enjoyed your room and breakfast. We are actively trying to resolve the smell in the fitness center. We just completely renovated the fitness center and installed all new equipment and a new floor, but the smell of the floor dissipates, but we agree that... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Staff very pleasant, Judy was very pleasant and knowledgeable about the area. Rooms were exquisite and very clean. Pool and hottub were open 24 hrs,and very clean.I spent 2 nights and would not have minded spending the whole week. They had a full hot breakfast. The parking for a large vehicle could have been better,but was sufficient. Over all was... More 

Helpful?
Thank Charles E
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Charles! Thank you for sharing your feedback on what a great stay and we think you should come back when you can spend an entire week here! We appreciate the great insight on how clean your room was and how much you enjoyed the amenities. Hopefully your travels bring you back this way again and this time for longer... More 

Lodi, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago

The rooms were clean and nice. The ground and staff were also very accommodating. I was given an early check in which was greatly appreciated due to a busy schedule with family. I would most definitely stay here again in the future.

Helpful?
Thank Jay R
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Jay, Thank you for choosing us for your family's stay and we really appreciate the great feedback and the excellent review. We understand that for some of our travelers, even an early check in can make all the difference in a busy day so we are glad to offer those anytime we have the rooms to do it! We... More 

1 review
Reviewed 5 weeks ago

I was amazed how clean the hotel was. My room was very nice and roomy, as well. The breakfast was better than some "pricier" hotels I've stayed at recently. The layout was efficient. The business center was perfect for printing my boarding pass.

Helpful?
Thank Debi V
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Debi! Thank you for sharing all about how great your stay. We are glad that we were a perfect fit for your travel needs and that you appreciated our impeccably clean rooms! Hopefully business will bring you back our way again soon. See you on the next stay, Jason Fierst General Manager More 

1 review
Reviewed 29 October 2016

Customer service was great, rooms and amenities were nice. Wonderful comfortable bed and bedding but the overall space was rather small compared to older hotels. They were using "green" practices which was nice.

Helpful?
Thank Gerri T
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Gerri! Thank you so much for that excellent survey and we really appreciate your business. We are glad to know that you appreciate our move to be a green leader in the industry and it really provides a much better environment for you our guest as well us as a sustainable steward of our community. We hope to see... More 

california
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016

I really enjoyed our stay at this Quality Inn. The bed was very comfortable and the prices are very reasonable. We liked it much better than the pricier Best Western we stayed at on the same trip! I would stay here again.

Helpful?
Thank amygirlthree
Jason F, General Manager at Quality Inn & Suites, responded to this review

Amy, Thank you for staying with us and we are so happy to hear that you enjoyed our hotel much more than the Best Western you had stayed at here during the same stay! We appreciate you sharing your feedback with others and look forward to your next stay very soon. Sincerely, Jason Fierst General Manager More 

Harlingen, Texas
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 October 2016 via mobile

This property had a nice pool, hot tub, breakfast buffet and our room was very quiet. Neither of us slept well, but that was probably us more than the hotel. Bed was a little too firm. Due to being on the third floor, took almost 5 minutes to get war./hot water in sink or shower.

Helpful?
Thank cathychev
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Cathy, We really appreciate your feedback! Its from guest feedback like yours that it lets us know where we are doing excellent and where there is room to improve. We will get engineering to look at your room right away and figure out why it took so long for your shower to get hot and get it fixed. Glad... More 

Spruce Grove, Canada
1 review
Reviewed 17 October 2016

The Hotel was very clean, very nice, LOVED the 24 hour coffee, breakfast room was well stocked from 6am to 9am, good size room. The staff was simply the BEST, very friendly very helpful. Would definitely recommend this location to anyone.

Helpful?
Thank SAM5164
Jason F, General Manager at Quality Inn & Suites, responded to this review

Sam, Thank you so much for those incredibly kind words about how much you loved your stay and our staff. We thank you for choosing our hotel and hope to be your hotel of choice for all your future stays in the area. Looking forward to your next stay! Sincerely, Jason Fierst General Manager GM.WA129@ChoiceHotels.com More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 October 2016

Clean room with minimal but adequate appointments. The TV didn't work but that wasn't a big deal for us. For internet, we used our own wifi hot spot not the motels. Plenty of hot water - good bed. Surprisingly good breakfast. Attentive and helpful staff. On check out we mentioned that the TV needed help and the clerk gave us... More 

Helpful?
Thank mikllee
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Mikllee! Thank you for staying with us and for sharing your great experience with others! We really appreciate the business and hope to see you again soon. Safe Travels, Jason Fierst General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Breakfast
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 2327 N Madson Rd, 1/2 Block North of Appleway on Madson, Liberty Lake, WA 99019 (Formerly Cedars Inn)
Region: United States > Washington > Liberty Lake
Price Range: RM293 - RM440 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
Ask a question
Tacoma, Washington
8 months ago

See all questions (1)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was modern but kind of small.”
 of 5 bubbles , 29 Oct 2016 | Read review
“We stayed on bottom level. Had no issues at all with location”
 of 5 bubbles SAM5164, 17 Oct 2016 | Read review
“Room 301 A Queen sized bedroom is isolated and very quiet.”
 of 5 bubbles mikllee, 9 Oct 2016 | Read review
“Every room is quiet because the location is perfect and acessible to all the amenities.”
 of 5 bubbles valeriedM1748DI, 19 Sep 2016 | Read review
“Pay the extra for the suite especially if you have kids. It's worth it.”
 of 5 bubbles 78heathM, 10 Sep 2016 | Read review
5 of 5
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