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Shilo Inn Suites - Moses Lake

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165 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Mount Vernon, Washington
Reviewed 5 days ago NEW

completley satisified with my stay at the moses lake shilo inn, i have had amazing customer service for 2 years with front desk clerk isaax and i enjoy coming back everytime he always assists me and my wife and makes our stay more than welcome dont let mr isaax leave or im goin with him, amazing fella! mr. mark mizer

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Helpful?
Thank Mark_MIZER
Kamloops, Canada
Reviewed 1 week ago via mobile

We have travelled the western USA for a month and stopped here on our way back to Canada. There was some confusion with our room but Isaax at the Front Desk was amazing. He assured me that he would get us a room. And he did. It was a better room than requested when I had called about ten days...

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Helpful?
Thank SHIRLandAL
Pocatello, Idaho
Reviewed 2 weeks ago

Ive had the best recent stay here at the shilo inn, I had excellent service that went above and beyond with front desk agent Isaax the night auditor! He is always friendly and takes care of my accomadations and recently i had an issue with the Maintanence guy being rude and i talk to Isaax and he apologized for the...

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Helpful?
Thank thurmondmike
Coulee Dam, Washington
Reviewed 4 weeks ago

Decided to try this hotel because it is located right off the Interstate, next to a very reasonably priced gas station and is next door to one of my favorite truck stop restaurants. Although the hotel is definitely old, it is well maintained and clean. There were several problems with the hotel. One was the west side door that had...

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Helpful?
Thank Carmen H
Spokane, Washington
Reviewed 8 February 2017 via mobile

A business overnight stop. Called and booked a room at the Shilo Inn. The front desk help was very pleasant and efficent! The 1st room they put me in had no working heat, but a quick call and I got another room. Nice enough room. Breakfast nook table, large dresser with flat screen TV, work station and couch. King bed,...

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Helpful?
Thank kirk v
Tevin A, Front Office Manager at Shilo Inn Suites - Moses Lake, responded to this review

Hello Kirk, I am so happy that you enjoyed your stay with us. I am sorry about the heat not working but i am very happy to hear that we took care of you and got you into a nice room that you enjoyed. We hope to see you again soon and thank you for your kind words.

Reviewed 13 November 2016 via mobile

We came to visit family for a funeral. When we first checked in we walked into our room and it smelled like cigarette smoke and there were crumbs all over the sofa bed and chairs. We were able to switch to a different room this room was a little cleaner . We visited family and got back to the room...

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Helpful?
2Thank Teri B
Tevin A, Front Office Manager at Shilo Inn Suites - Moses Lake, responded to this review

Hello Teri, I am so sorry about your experience here at the Shilo Inn. You shouldn't have to experience this while you are here for a funeral. I can assure you I have spoken with my head housekeeper about your stay and it is being handled. I would love if you and your family would give us another chance in...

Osoyoos, Canada
Reviewed 18 October 2016

The hotel definitely needs some upgrading but we had a nice room with king bed. Slept great. Nice TV with great reception. Reception was extremely friendly when we checked in. Didn't try breakfast so don't know about that.

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Thank Linda E
Eagle, ID
Reviewed 10 October 2016

My son and I were in Moses Lake for a baseball series with BBCC. I booked with Shilo Inn and Suites because in the Boise, ID and SLC, UT areas Shilo Inns are nice and well maintained hotels. Your hotel, sadly, is not and we were disgusted by the condition in which you have allowed your hotel to become. Fortunately,...

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Helpful?
Thank Kellie D
Tacoma, Washington
Reviewed 27 September 2016

I wrote a email to the company, Received a email from the Company staff person and told me that this Shilo Inn is not a Company Shilo and that they were having the Owner contact me of which I never did hear from the owners. I originally was staying a whole weekend there but after spending the night to wake...

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Helpful?
Thank tllhy4ever
Little Rock, Arkansas
Reviewed 14 September 2016 via mobile

Nice for the price. Inside rooms, good parking for our small camper. Good, helpful staff and gas station and C-store attached. Just a stop over late at night. Room was clean and bathroom nice. Good continental breakfast.

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Helpful?
Thank senjones

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Shilo Inn Suites - Moses Lake

Address: 1819 East Kittleson Road, Moses Lake, WA 98837-9719
Region: United States > Washington > Moses Lake
Price Range: RM381 - RM1,081 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Shilo Inn Suites - Moses Lake 2*
Number of rooms: 100
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Also Known As:
Shilo Inn Moses Lake
Moses Lake Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites - Moses Lake staff and other travellers.
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Questions? Get answers from Shilo Inn Suites - Moses Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 111 and room 138”
Mark_MIZER, 22 Apr 2017 | Read review
“Room one sixty bottom floor”
thurmondmike, 12 Apr 2017 | Read review
“Ask for room that has been updated”
abt188, 28 Aug 2016 | Read review
“Not the ones I had. None”
Sunnylove507, 8 Aug 2016 | Read review
“Ask for a renovated room!!!”
kodajaz4523, 1 Aug 2015 | Read review
5 of 5