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We booked the Booking.com and it said pets were allowed. When we got there the RUDE lady at the front handled the situation completely wrong from the get go. Was so rude about the pet issue saying she was going to "call booking.com right now"...More
1 Thank sarahbbop
Response from Front D, Front Office Manager at Best Western Plus Skagit Valley Inn and Convention CenterResponded 4 February 2018
Thank you for taking the time to review your experience. Although this incident was in November of 2016, and took some investigative work, we were able to locate the record of your stay. Since 2016, our training has changed and our staff has...More
Stayed for one night. The hotel was nice, reception welcoming with cookies and clean, and our room was very large with sofa and all standard facilities. We looked out over the parking lot and road but had no issues with noise from outside. There was...More
2 Thank TessPiggo
Response from Front D, Front Office Manager at Best Western Plus Skagit Valley Inn and Convention CenterResponded 18 November 2017
Thank you so much! We are so happy to hear you enjoyed your recent stay with us. i will definitely share your compliments with the staff and management team. We do hope this means you'll be back again soon. :) Safe travels!!
My husband and I stayed for two nights recently as I was in town for a business trip. We checked in fairly late on a Friday night, and the lady at the front desk (I believe she was the manager or supervisor) was so sweet...More
2 Thank MissMindeeB
Response from Front D, Front Office Manager at Best Western Plus Skagit Valley Inn and Convention CenterResponded 3 February 2018
Thank you so much for your review! We are so happy to hear that you enjoyed your stay...and hope you'll be back...especially to take advantage of the Riverside Fitness Center. It is a great facility and for free is definitely a plus!! Thank you so...More
Was very surprised when I couldn't get an actual "glass". Considering this is a step up from a typical Best Western, was very disappointed when my wife and I had to drink Merlot from a plastic cup! Not the type of memory you want to...More
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Fantastic welcome and staff couldn't have been more helpful. It has a slightly sad air to it and some of the corridors reminded me of a sanitorium, but clean and recommended for a travellers overnight stay, with nice home from home feeling