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Hilltop Inn

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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Seattle, Washington
Reviewed 20 April 2016 via mobile

Clean and nice, although fairly noisy. Nice view and convenient location. Breakfast included is decent, but not spectacular. Prices seem a little high, but I am guessing that is because it was Mom's weekend. Mostly comfortable place to stay for a weekend.

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Helpful?
1Thank Alana C
Barb W, Owner at Hilltop Inn, responded to this review

Thank you for taking time to write a review. Mom's Weekend is our busiest weekend of the year and we sell out a year in advance for rooms. We appreciate your comments.

Johnson City, Tennessee
Reviewed 30 March 2016

The restaurant is delicious (Coug Burrito is an insurmountable task). The service is friendly and efficient and always with a smile. The rooms were spacious and I enjoyed the view. After a near 3 week stay, this is the place in Pullman. The Cougar Pride is on full display. Through my own disorganization, I thought I lost an item and...

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1Thank GoCougs2005
Barb W, Owner at Hilltop Inn, responded to this review

Thank you so much for taking time to write your review. We really appreciate your kind words! Please come back to see us again!

Kennewick, Washington
Reviewed 24 February 2016

We stayed this last weekend for a funeral and the beds were so hard that I could barely get any rest. The pool looks gross but clearly over chlorinated as my poor daughter ended up with the most bloodshot eyes. Just felt like for the price it wasn't up to par.

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3Thank Zalusky4
Erie, Colorado
Reviewed 15 February 2016

We had a very positive experience here. The am breakfasts were excellent, with home made pancakes (chocolate chip and coconut) the cook even made heart shaped biscuits for Valentines Day. The only downside is no gym area. But we would stay here again.

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1Thank tnish59
Sedro Woolley, Washington
Reviewed 29 January 2016

This is in regard to the Hilltop Restaurant, not the hotel. Many moons ago, when I attended WSU, the Hilltop was locally owned, and there was a very personal touch to the dining experience. The food was the very best in town and for just a little more than other restaurants, but the food was worth the extra expense. As...

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3Thank Jim M
Barb W, Owner at Hilltop Inn, responded to this review

Thank you for taking the time for your review. We actually are not corporate owned, and my husband and I have owned the Hilltop for over 40 years and still manage it daily. We tore down the original Restaurant 3 years ago, (and we all cried for weeks). We have a brand new Executive Chef Team and our food and...

Lacey, Washington
Reviewed 28 January 2016

The "new" Hilltop is the only lodging facility in Pullman that includes a full service restaurant and lounge. Rooms are great and staff very friendly and helpful. No other place comes close for value and convenience.

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1Thank kfrankk
Barb W, Manager at Hilltop Inn, responded to this review

Thank you for taking time to review our hotel & restaurant. We've had a lot of fun with our new Executive Chef Team and have all gained 10 pounds with their wonderful creations! We are very lucky to have such a great staff- thanks again for your great comments- we truly appreciate you as a guest!

Reviewed 9 January 2016 via mobile

Renovated hotel, both rooms and lobby give this hotel a slightly better than Holiday Inn Express vibe. Amenities are top notch. Beds comfy, TVs HD and new, rooms big for a hotel and the place smelled pleasant. Breakfast buffet was very good but a little bit limited in variety. I would say best stay in Pullman for the price. Increase...

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2Thank Robert D
Barb W, Owner at Hilltop Inn, responded to this review

Thank you for taking time to write a review! We are excited for the new year as we continue to try and improve all areas of our hotel & restaurant. Our breakfast cook made WONDERFUL apple cinnamon crepes for our gust breakfast buffet this week- come back and request them- he'll make them just for you if you ask! Again,...

Kent, Washington
Reviewed 14 December 2015

The room was 3 stars. Was dated and nothing special. Fridge and microwave by themselves in a corner and not built into a cabinet or anything, one small table and two chairs, flat screen TV in a hutch and two beds for the room I had. Bed and pillow were comfortable. My only two real complaints were that there were...

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1Thank krazykidz
Kirkland, Washington
Reviewed 16 November 2015

We were in town for an event at WSU. Based upon reviews, we decided to reserve at the Hilltop Inn. We were greeted warmly and the front desk staff informed us there was a large student group staying in the hotel but that we had been placed on a different floor. We were informed the students were not to be...

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2Thank kiwi4532
Idaho
Reviewed 16 November 2015

clean, large rooms. There is a restaurant, bar, indoor swimming pool with hot tub/Jacuzzi. Limited hours for swimming pool and hot from 7AM-10PM. Staff at hotel is very helpful. It is Pullman and it can get busy during the WSU school season so do make reservations during the weekend.

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2Thank YasminEdwards
Barb W, Owner at Hilltop Inn, responded to this review

Thank you so much for taking the time to review our hotel! We are glad you enjoyed your stay here on the Palouse. We take pride in our hometown hospitality and wonderful staff that we feel enhances the quality of your stay. Pullman does get busy, but we will always do our best to get you in! Thank you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilltop- Lodging, Cuisine & Spirits is your "home away from home." Locally owned and operated for over 40 years, we pride ourselves on our Hometown Hospitality. We have 115 rooms with a King or Double Queen, Indoor Pool, Restaurant & Lounge, and a wonderful staff. Or enjoy a Themed Spa Suite overlooking Pullman and the home of the Cougars- Washington State University. ... more   less 

Additional Information about Hilltop Inn

Address: 928 NW Olsen Street, Pullman, WA 99163-2862 (Formerly Hawthorn Suites)
Region: United States > Washington > Pullman
Price Range: RM512 - RM605 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilltop Inn 2.5*
Number of rooms: 115
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Also Known As:
Hilltop Hotel Pullman
Hilltop Hotel Magnuson
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Questions & Answers

Here's what travellers have asked, with answers from Hilltop Inn staff and other travellers.
1 question
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Questions? Get answers from Hilltop Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor ,No one moving about above you,Furthest from lift ,Not so many people passing your door.”
 of 5 bubbles 215nigela, 6 Mar 2017 | Read review
“Great views from the north side of the building. :)”
 of 5 bubbles 669terrib, 2 Aug 2016 | Read review
“the views of the hills are spectacular.”
 of 5 bubbles EVancouverMom, 1 Aug 2016 | Read review
“rooms on valley side facing northeast have a view over the valley towards Pullman.”
 of 5 bubbles inklinglover, 25 Jul 2016 | Read review
“Good view of WSU Campus. Lounge is WSU Cougars themed. Easy access to all Pullman and university locations.”
 of 5 bubbles kfrankk, 27 Jan 2016 | Read review
5 of 5