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Shilo Inn Suites Hotel Richland

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182 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn Suites Hotel Richland
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Showing 181: English reviews
Reviewed 20 August 2016

This is a nice place to stay. When the washing machines are working. I've been here many times but the Maintance stinks. Twice I've been told the washers were functional ...but no. It's a huge hassle to have wet ,half washed laundry to deal with. I informed the staff of this problem 2 weeks ago. And was told one of...

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Helpful?
Thank Alan L
Tukwila, Washington
Reviewed 5 August 2016

Very outdated hotel. Something out of the 1970's!! Tube Tv, cable doesn't work and still using keys instead of key cards. Moldy carpet from the air conditioner dirty pool not money well spent. A Tent city would of been better!

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1Thank merty10
Auburn, Washington
Reviewed 4 August 2016

I got a 2nd floor queen room for $67+tax which is a reasonable price. The room was small, but I was travelling alone so it was fine. The bed was comfortable and the shower had good pressure. The room lacked any kind of table and there is definitely room for one. Also, the TV was very bad. A 19" old...

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Thank Roadtrip E
Seattle, Washington
Reviewed 12 July 2016

I booked a river view room and it was great. The doors open outside. The pool and spa looked nice but I did not use them. The greeter was professional and friendly and even had me sign a waiver that I don't smoke so that shows that they care about that. Everything in the room worked and was clean. It...

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Thank wacorbanaz
Gig Harbor, Washington
Reviewed 10 July 2016

The room was fine. This is an older style motel building where each room has its own outside door. The lobby is spacious with a water cooler available. One of the best things was the free breakfast. This hotel has its own restaurant, and an actual chef prepares the free breakfast, which was really great! It was buffet, but waiters...

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Thank Diane Y
Ellensburg, Washington
Reviewed 10 July 2016

This hotel is not super fancy, but the rooms are big, the pool is warm, the staff is friendly, the breakfast is good, the beds are comfy and clean. It is in a great central location near a nice park and the river. Close to all the tri city areas. The price was affordable. If I travel to Tri Cities...

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Thank Tanya L
federal way,
Reviewed 7 July 2016

We left our room at 7:00 a.m. and returned at 5:00 p.m. and found our bed had not been made up! Pillows were still on the floor. They had done the bathroom so that helped. It was a very hot day and we were so tired and very surprised to find this.

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Thank sandra p
Oregon
Reviewed 2 July 2016

We stayed here three nights for a last minute business trip. We have stayed at several Shilo Inns, and this was the deciding factor in choosing this hotel. The location was perfect, the room itself was awful. The front door key was difficult to use because the lock had been "picked" or "jimmied" so many times. The front door jam...

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Thank SecondComing
Kirkland, Washington
Reviewed 30 June 2016

Not expecting such a nice place, but it was quite lovely and the location worked great for seeing my family members. The second night wasn't so good because they working on the road all night---very noisy and completely unexpected!

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Thank zoomzoom67
Marysville, Washington
Reviewed 29 June 2016

The staff tried very hard to make our visit good from Cheryl at the front desk, to the lead in the hotel restaurant during the days, to housekeeping who made up our room everyday. I would say thanks. The price was good. The motel was quiet even though it was full.

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Thank Vineta G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Shilo Inn Suites Hotel Richland

Address: 50 Comstock St, Richland, WA 99352-4413
Region: United States > Washington > Tri-Cities > Richland
Price Range: RM293 - RM488 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Hotel Richland 2.5*
Number of rooms: 150
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Also Known As:
Shilo Inn Richland Hotel Richland
Richland Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel Richland staff and other travellers.
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Questions? Get answers from Shilo Inn Suites Hotel Richland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Columbia River. No elevators.”
 of 5 bubbles 563judyp, 8 Nov 2016 | Read review
“Try to get a room on the riverside..very peaceful .”
 of 5 bubbles I7691SSalanl, 20 Aug 2016 | Read review
“River view 2nd floor was nice for me.”
 of 5 bubbles wacorbanaz, 11 Jul 2016 | Read review
“We enjoyed a great room on the 2nd floor overlooking the pool. Was great!”
 of 5 bubbles 771tanyal, 9 Jul 2016 | Read review
“Rooms on the south side are quiet.”
 of 5 bubbles MaryF321, 27 Jun 2016 | Read review
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