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Red Lion Hotel Richland Hanford House

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Red Lion Hotel Richland Hanford House
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294 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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Greenacres, Washington
Reviewed 2 days ago NEW

Room was LARGE and very clean, with a patio looking out over the garden area for only $93 (AARP). Huge TV, microwave, refrigerator and large bathroom/dressing area. We have stayed here before and I did not remember it being this nice. A couple of downsides - the walls seem pretty thin as we heard lots of noises all night --...

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Helpful?
Thank Christine B
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Hi Christine, Thank you for sharing your experience. I'm pleased that you enjoyed yourselves. I do apologize for the barking dog though. On your next visit you'll get to experience our new coffee station where we serve premium drinks complimentary to our guests! You'll be able to get lattes, cappuccinos, and espressos all day long! Looking forward to seeing you...

Yakima, Washington
Reviewed 6 days ago NEW

Large hotel right on the Columbia river. Walk or bike for miles in a beautiful park setting.nice view rooms and plenty of parking. Richland has a small town feel but is just minutes away from the huge Kennewick mall. Wish the hotel had a restaurant.very reasonable prices.

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Helpful?
Thank butch60098
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to leave a review. I'm glad that you enjoyed your stay and the area. The Tri-Cities really has a lot to offer to visitors. Next time you visit, you'll have to follow the river walk to The REACH Museum. It tells of the history, geology, and technology of SE WA. It's a great time!...

Bremerton, Washington
Reviewed 1 week ago NEW

We and many others in our group had problems with the room heat. The coffee pots have been removed from the rooms. No meat served at the breakfast buffet. On the positive, staff members were polite as usual and the catered meals were fantastic as they have always been.

Review collected in partnership with this hotel
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Helpful?
Thank N3024MFmichaelp
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks for sharing your feedback. I apologize for the inconveniences your group experienced with the heat during your stay. Engineering has been made aware of your concerns. Hope to see you again soon! Take care ~ Elke Silvey, General Manager

Belfair, Washington
Reviewed 1 week ago

Room was OK, except for the not-working toilet. Temporary repairs took tech until after midnight. It took numerous calls to the front desk asking for a maintenance person to attend to the toilet. The front desk clerk was courteous, but there was only a temporary repair and that took the maintenance person 3 or 4 returns to find an item...

Review collected in partnership with this hotel
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Helpful?
Thank Joseph M
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Hi Joe, I apologize again for the problems you experienced during your stay. I appreciate your patience while we tried to make the repairs. I'll reach out to you personally to make amends; we'll do right by you! Take care ~ Elke Silvey, General Manager

Portland, Oregon
Reviewed 1 week ago

Great room, but I really wanted a coffee maker in my room. When I called the front desk they said they had coffee in the lobby, which was a long ways for me and totally inconvenient. Room was fine, I had my dog with me and we had a lovely walk along the river.

Review collected in partnership with this hotel
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Helpful?
Thank kathysJ9608OR
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to share your experience. We are transitioning to a premium coffee experience for our guests. You will be able to not only get a cup of coffee, but also a latte, cappuccino, Americano, espresso...whatever you like at any time! You'll have to come back and check it out! Call me and I'll personally deliver...

Fernandina Beach, Florida
Reviewed 1 week ago via mobile

First impressions are everything...front desk unfriendly and unprofessional. A view room was booked...we were checked into a parking lot view room. The room...dirty. not cleaned. AT ALL. We called the front desk, they were unable to move us, offered us dinner complimentary while they cleaned the room. We were served over priced, boxed rice a roni and pre prepared chicken......

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Helpful?
Thank Bretta W
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to provide feedback about your stay. I apologize for the inconveniences you experienced. I will address your concerns with the management team to ensure we do a better job. Hope to see you again soon! Take care ~ Elke Silvey, General Manager

North Bend
Reviewed 3 weeks ago

I have stayed at this property on the Columbia River several times over the past few years and have enjoyed the proximity to the river walk and being able to have our pups with us. Our visit this week was disappointing due to some maintenance and housekeeping problems with our room and the continuing decline of the general spaces. Black...

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Helpful?
Thank Andrew V
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for providing feedback. I'm very sorry that you found your trip to be disappointing. I will address the concerns you mentioned with the appropriate staff members. Many of our guests have expressed that they would prefer a premium coffee selection in an area that they can socialize. I hope on your next visit you will get to enjoy...

Aloha, Oregon
Reviewed 4 weeks ago

Easy access, next to the Columbia River, restraunts, federal building and hospital. Convenient and friendly. Was in town seeing a friend in the hospital. I could walk the river in the morning, sit on my deck overlooking the courtyard and river. The hotel is a semi circular shape so it takes a walk to the front desk if you are...

Review collected in partnership with this hotel
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Helpful?
Thank robertwS2892DA
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks for sharing your experience. I'm pleased to hear you had a great stay. Please visit us again when's it's just to enjoy our wonderful city! Hope your friend is doing better! Take care ~ Elke Silvey, General Manager

Seattle, Washington
Reviewed 4 weeks ago

I can't really complain considering my room was free due to wining a free stay at any red lion but the carpet was badly stained the sheets were stained the lounge was out of steak dinner and the hotel in general was very outdated the staff were friendly the location is very good perhaps if I had gotten a king...

Review collected in partnership with this hotel
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Helpful?
Thank J3226NIscotts
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks for taking the time to provide feedback. We always have improvements either going on or being coordinated in the pipeline. We are getting ready for the installation of our next one! Let me know when you're back again and I'll make sure you get that king bed! Take care ~ Elke Silvey, General Manager

Richland, Washington
Reviewed 13 February 2017

While room was nice it was small. No control of heat - room was not and yet thermostat set at the lowest setting - I had to open the windows to regulate the temperature. Super Bowl Day and the game began at 3:30, but lounge didn't open until 4:30 Requested a wake up call at 4:30 am and at 5:45am...

Review collected in partnership with this hotel
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Helpful?
Thank josephsO2214TT
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Hi Joseph, Thank you for sharing your experience. I apologize your stay was marred by unmet expectations. I can understand your frustration. I will address your concerns with the team to ensure we do a better job for all of our guests. I hope to see you again soon. Take care ~ Elke Silvey, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Lion Hotel Richland Hanford House in Richland Washington is located right on the scenic Columbia River, 10 minutes from the Tri-cities Airport via our complimentary airport transportation. On downtown Richland's main arterial, the hotel offers convenient access to the Hanford Nuclear Reservation and all of the businesses located there including Battelle, Energy Northwest, Bechtel, Framatone, and HAMMER.Our 149 spacious guest rooms, including seven suites, feature all the amenities you'd expect of a first-class hotel, including Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, telephone dataports and room service. We also have laundry and valet services and a fully equipped business center.For fun and relaxation, enjoy our outdoor pool and whirlpool or work out in our fitness center. Nearby you'll find Howard Amon Park with a 7-mile path along the river for walking or jogging. Golf, tennis, boat rentals and shopping are close by as are some of the area's 20 wineries and the Columbia River Exhibition of History, Science & Technology. ... more   less 

Additional Information about Red Lion Hotel Richland Hanford House

Address: 802 George Washington Way, Richland, WA 99352-3538
Region: United States > Washington > Tri-Cities > Richland
Price Range: RM372 - RM739 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Richland Hanford House 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Red Lion Richland
Richland Red Lion
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Hotel Richland Hanford House staff and other travellers.
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Questions? Get answers from Red Lion Hotel Richland Hanford House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is long...so if you don't want to walk far to breakfast, ask for a room closer to the lobby.”
 of 5 bubbles mrgills, 15 Dec 2016 | Read review
“Check out location of room before booking. Ground floor is cool facing the river but others may be better.”
 of 5 bubbles ducklakedaniel, 9 Oct 2016 | Read review
“Courtyard rooms have a view.”
 of 5 bubbles 74dennisn, 24 Sep 2016 | Read review
“Ask for a river view”
 of 5 bubbles bodeahmouse, 21 Sep 2016 | Read review
“you want the back side of the motel”
 of 5 bubbles patnbobbi, 25 Aug 2016 | Read review
5 of 5