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The Madison Inn by Riversage

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#20 of 46 Hotels in Spokane
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The Madison Inn by Riversage
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193 Reviews from our TripAdvisor Community

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Showing 190: English reviews
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Juliaetta, Idaho
Reviewed 2 weeks ago

This property has done lots of renovations since our last stay. Close to hospitals and handy for downtown stays on a budget. The staff was extremely helpful and the room was comfortable and clean. We are retired hotel owners and are aware of details in the hospitality business. We really enjoyed our stay.

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Helpful?
Thank jedilling
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

It means so much to hear you enjoyed your stay, jedilling! We did just complete a full property renovation and are looking forward to welcoming upcoming guests with our new guestroom furniture, carpet, and lobby finishes. Our South Hill neighborhood location puts use within an easy distance to downtown (without having to deal with a downtown area), fabulous restaurants, and...

Seattle, Washington, United States
Reviewed 3 weeks ago

I recently spent 3 days at Madison Inn while my sister was in hospital. We needed insurance paperwork from her home so I asked front desk about fax machine and they gave me the number. When the paperwork was faxed, it was all messed up and the front desk kept at it till I had all the pages. Then when...

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Helpful?
Thank Wilma R
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

First and foremost, we hope your sister is feeling better, Wilma. No matter the reason for a guest's visit, we at The Madison Inn by Riversage strive to make the stay as comfortable and convenient as possible. Whatever we can do to make your time in Spokane great, we'll do it! We're more than happy to help. Thank you for...

Reviewed 19 January 2017

My room was changed and I was located above the street and did not get any sleep because it was very noisy all night. I asked for an 8 am wake up call and did not receive it. Luckily I was not asleep. I had to park over a berm, the parking lot was worse than a ski lodge. I...

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Helpful?
Thank Darlene G
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We hope you're feeling better, Darlene. Unfortunately, you visited Spokane during one of the snowiest January months on record -- the city has received over 36 inches since the new year. We, like the remainder of the city, are doing our best to keep up the good fight against the snow and slick by regularly pouring de-ice over the sidewalks,...

Reviewed 10 January 2017

We really enjoy staying at The Madison Inn, Spokane. Great location, close to everything, but quiet. The rooms and the hotel in general are really nice, up to date and clean. Well lighted and safe. Staff are outstanding. Very polite, friendly and professional. The guy taking care of the outside areas was great, even though it was like 9 degrees...

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Helpful?
Thank Raymond M
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank you very much for letting us know how much you enjoy your stays at The Madison Inn by Riversage, Raymond! We aim to make your stay as pleasant and comfortable as possible, and we're glad we have succeeded. During future stays, please don't ever hesitate to let us know if there is anything else we can do for you....

Tri-Cities, Washington
Reviewed 9 January 2017

We have stayed here twice when family members needed medical procedures. The location adjacent to the hospital is quite convenient but finding it can be a bit tricky. Thankfully the desk attendant talked us through the directions. Our first stay we had a room on the 2nd floor, which smelled musty. The furniture was plain, and appeared a bit worn....

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Helpful?
Thank hazelnutman
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We hope your family members are feeling better, hazelnutman. We're not sure when your last stay was, but the Madison Inn by Riversage just completed a thorough renovation: replacing all guestroom furniture, carpet, and other parts of the common areas. We hope you come back to see our fresh and updated look soon -- no matter the reason for your...

Spokane, Washington
Reviewed 5 January 2017 via mobile

Stayed here the night before a knee surgery. I use a wheelchair and they put me on the floor with easy access to the crosswalk to the hospital. The check in person was really nice and informative. Very clean and refreshing rooms. The parking lot leaves a little to be desired when there is snow/ice on the road, but it...

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Helpful?
Thank Sandyloam64
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We're thrilled to know we could make your stay as comfortable and convenient as possible, Sandyloam64! Any parking lot in the Spokane area, especially our South Hill neighborhood, can be a bit challenging in winter conditions. We therefore have snow shovel and plowing services out to the property frequently whenever winter weather is in the region. We hope your knee...

Colorado Springs, Colorado
Reviewed 4 January 2017

We stayed here due to proximity to the hospital. The hotel is very nice and clean. The lobby was decorated for Christmas and very cozy with a fireplace. Rooms were clean and well appointed. The heat/air unit had an option for "fan only" which was great for background noise. My only complaints were that the morning coffee was disappointing and...

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Helpful?
Thank ColoradoM0m
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank you for letting us know how much you enjoyed your stay at The Madison Inn by Riversage, ColoradoM0m! We strive to make your stay as "home away from home" as possible. Available in our lobby 24/7 is premium-branded Craven's coffee. If, however, you need something different, the front desk is always happy to recommend a local coffee shop for...

Manchester, Washington, United States
Reviewed 19 November 2016 via mobile

We stopped here for the night on our way back home to the Seattle area from Glacier Park, MT... It was so close to the I90 freeway, and well appointed. Beds were comfortable, free breakfast was great! They are attached in some way to an adjacent hospital, so registration took a bit, but otherwise it was a very good experience.

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Thank CM_G279
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank for you letting us know how comfortable and convenient we could make your road trip from Glacier National Park, CM_G279. It's our #1 priority! We are adjacent to the Sacred Heart Medical Center, but guests stay with us for a variety of reasons. Proximity to the freeway, downtown attractions, as well as all the eating and shopping Spokane's South...

Poulsbo, Washington
Reviewed 7 November 2016 via mobile

Our room was the cleanest room I have ever stayed in, it was spotless. We also appreciated how quiet the hotel was. The people at the front desk were friendly and helpfuI . We definitely would stay at the Madison again.

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Helpful?
Thank ctdicicco
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank you very much for letting us know how much you enjoyed your stay at The Madison Inn by Riversage, ctdicicco! We work really hard to make your stay as comfortable and convenient as possible, including triple-checking rooms for cleanliness. We look forward to welcoming you back to the Spokane area again soon!

Richland, WA
Reviewed 28 October 2016

Stayed here for an overnight while a family member was receiving medical treatments at Sacred Heart. Overall a good experience. Booked online with the medical rate, which was reasonable and less than their best online rate. Easy to get to and almost adjacent to the hospital. Staff were extremely courteous and helpful. Room was clean and comfortable. Beds were firm...

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Helpful?
Thank Pigburner
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank you for letting us know you enjoyed your stay, Pigburner! While we are adjacent to the Sacred Heart Medical Center, many of our guests stay with us for a variety of reasons. They are visiting Spokane for business, leisure, a sporting event, or shopping. They appreciate our close proximity to downtown, being within walking distance of many South Hill...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Madison Inn by Riversage - Spokane WA Clean, Quiet, Friendly, Affordable Lodging, Situated Next to Providence Sacred Heart Medical Center and Children's Hospital, Close to Restaurants, Downtown and Entertainment Venues, Free Hot Breakfast, Pet Friendly, Microwaves & Refrigerators (Available), Irons & Board, Hair Driers, Individually controlled HVAC, Free Wi-Fi, Completely Non-Smoking Facility, Room service meals available from the hospital, delivered to the patient's hotel room, for a charge. Exceptional Value and Comfort. ... more   less 

Additional Information about The Madison Inn by Riversage

Address: 15 W Rockwood Blvd, Spokane, WA 99204-2311 (Formerly The Madison Inn by Riverstone)
Region: United States > Washington > Spokane
Price Range: RM399 - RM704 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Madison Inn by Riversage 3*
Number of rooms: 80
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Also Known As:
The Madison Inn By Riverstone Hotel Spokane
Madison Hotel Spokane
The Madison Hotel By Riverstone
Hotel Style:
#3 Best Value Hotel in Spokane
#12 Business Hotel in Spokane
#14 Romantic Hotel in Spokane
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Questions & Answers

Questions? Get answers from The Madison Inn by Riversage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the top floor and it was very quiet. They have an elevator which we were close to but we didn't hear it operating.”
 of 5 bubbles jedilling, 12 Mar 2017 | Read review
“2nd floor room was huge”
 of 5 bubbles 167wilmar, 6 Mar 2017 | Read review
“Not above the street.”
 of 5 bubbles , 19 Jan 2017 | Read review
“3rd or 4th Floors are best, facing the parking area.”
 of 5 bubbles raymondm681, 9 Jan 2017 | Read review
“Rooms on parking lot side cooler in summer. Less traffic.”
 of 5 bubbles 248pr, 6 Sep 2016 | Read review
5 of 5