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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Murano
Hotel Murano
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3,034 Reviews from our TripAdvisor Community

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Showing 3,022: English reviews
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Yelm
Reviewed yesterday NEW

They state one price online. You any book online because the site is constantly down. Try to do this via phone? System was down there as well. Day 4 I get a real person and they try to charge more than what their website stated and call it "due to high demand." I finally was able to get the price...

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Thank adrienned948
Portland
Reviewed yesterday NEW

Staff was friendly and professional. Room was clean and comfortable. Cocktails in the bar were delicious and the hotel is creative and inviting. Appreciated the efficiency of the valet and the convenience of the location.

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Thank MsMarieSays
Graham
Reviewed yesterday NEW

No soaking tub in an upgraded suite (only tub shower combo, the tub wouldn't hold water either) and the temperature in the room was freezing. Very friendly room service, though the food was average. The hotel is clean and in a great location.

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Thank traceya245
Silverdale
Reviewed yesterday NEW

Overall our stay was enjoyable. The restaurant service was unsatisfactory, specifically the waitress was extremely slow and didn't seem to concerned about our party of 8 in the back corner. Food was delicious

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Thank johnwN8375OY
Vancouver, Canada
Reviewed 2 days ago NEW

We recently stayed here 2 nights with our big dog. For the most part, our dog accompanied us wherever we went but there were a couple of times we were able to leave her in a crate in our room so that we could go for dinner. We really appreciated being able to do this. The hotel had beautiful art...

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Thank LifeisGoodSmile
Toppenish, Washington
Reviewed 2 days ago NEW

A nice property with a contemporary vibe. Great art pieces throughout the hotel and the staff and rooms were excellent. Each floor has a different artist featured with different art pieces from their collection. Very different than what I'm used to from your typical hotel. Great addition!

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Thank luchar93
Benton City
Reviewed 2 days ago NEW

Overall was pleasant. Some front desk people can be a little rude on answering questions. Kinda made you feel stupid. Waitress in win bar was slow and took forever to get water and it wasn't even busy.

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Thank roxannet363
Cheney
Reviewed 4 days ago NEW

you have to try the bite! The staff are great ! the food is great! The rooms were beautifully kept. The staff were always willing to help. The check in was a easy experience, they were very helpful. I highly the bite!

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Thank kyle l
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear kyle l, We would like to thank you for your recent stay with us . It is great to hear that you had a first class stay with us at Hotel Murano. Thank you for taking the time to review our hotel! We look forward to welcoming you back in the future. Kind Regards, Javid Almammadov

Madison, Wisconsin
Reviewed 4 days ago NEWvia mobile

Super comfortable rooms, new, clean, good work space. Great environment. Bed very comfortable. Nice big tv. Fast Internet. Helpful staff. Great location for access to restaurants. Nice bar. Didn't use exercise room.

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Thank Jimmad02
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Jimmad02, Thank you so much for your fantastic review! It's just what we want to hear - that we exceeded your expectations. Looking forward to welcoming you back soon and making your future stays more enjoyable. Kind Regards, Javid Almammadov

Eatonville
Reviewed 5 days ago NEW

Felt safe and was treated well. The staff was kind to me and made sure I was taken care of and had options. Parking was convenient especially for in the city. I wish I had been more prepared and brought my swim suit and explored more of the hotel.

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Thank 151josephv
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 151josephv, Thank you for staying with us and sharing your experience. We are pleased to know that you have enjoyed your stay with us, and would like to thank you for all the positive comments. We are delighted that we were able to provide you with a memorable experience. We look forward to welcoming you back soon. Kind Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: RM580 - RM1,129 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side you can see Mt. Rainier and the other side downtown with view of the water.”
 of 5 bubbles GraceLovisa, 27 Feb 2017 | Read review
“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
 of 5 bubbles done404, 16 Feb 2017 | Read review
“If you have to stay here - pay extra to stay on the 25th floor - has a lounge with breakfast - continental, but pretty good.”
 of 5 bubbles E196UIloris, 15 Feb 2017 | Read review
“Ask about how hard or soft the bed is. Mine did not have a pillow top.”
 of 5 bubbles peteroQ5934IM, 9 Feb 2017 | Read review
“Enjoy the glass sculptures”
 of 5 bubbles GMS1556, 6 Feb 2017 | Read review
5 of 5