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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Murano
Hotel Murano
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3,027 Reviews from our TripAdvisor Community

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Showing 3,015: English reviews
Everett
Reviewed 1 week ago NEW

We stayed just one night, but the hotel was very nice and the beds were very comfy. Valet was good, and the staff was friendly. The gift shop was adorable, all the art was by local artists. Breakfast in the restaurant was very good.

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Helpful?
Thank 369kellieg
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 369kellieg, We would like to thank you for your recent stay with us and posting your review. It is great to hear that you had a nice stay with us! We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. We look forward to welcoming you back soon. Kind regards, Javid Almammadov

Wellpinit
Reviewed 1 week ago

Staff friendly feels like I was a home a lot of people travel though the hotel I liked how all the floors had a theme the glass sculptures where amazing but they need a swimming pool would totally make the hotel experience top of the line

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Helpful?
Thank S647KNdanielp
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear S647KNdanielp, I would like to thank you for your recent stay with us and posting your review. We are really very much pleased that your experience was indeed enjoyable & memorable. I appreciate you taking the time to praise our team for the work that they do. We look forward to welcoming you back soon. Kind regards, Javid Almammadov

Richland
Reviewed 1 week ago

We enjoyed our stay and both meals in the restaurant. Location near the light rail was super convenient. All staff we interacted with were friendly, curteous, and helpful. The room was great and we loved the glass art displayed throughout the hotel.

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Helpful?
Thank Q387XIdebbiec
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Q387XIdebbiec, It is great to hear that you had a first class stay with us at Hotel Murano. Thank you for taking the time to review our hotel! We look forward to welcoming you back in the future. Kind regards, Javid Almammadov

Toronto
Reviewed 1 week ago

This is a lovely modern hotel - really enjoyed the colourful glass displays everywhere. The bedroom was spacious, with a lovely big shower - beds comfortable and nice linen. The lighting wasn't great. There is parking - it isn't cheap! We were on a high floor and had access to the 25th floor for the free buffet breakfast. But when...

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Helpful?
Thank Siggy66
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Siggy66, Thank you very much for choosing our Hotel Murano for you most recent stay and thank you for such a detailed feedback. We are happy to learn that you enjoyed your stay and at the same time please accept our sincere apologies regarding the continental breakfast in the Patron Lounge that we will find the best solution to...

Tacoma
Reviewed 1 week ago

It was an amazing experience and i would not only loom forward to staying again, but also be the first person to recomend this hotel to anyone that would enjoy being treated like a person. The staff is personable and highly elite in there profession. Always adequately dressed and polite. The best at making their guest feel comfortable!

Review collected in partnership with this hotel
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Helpful?
Thank NatheonC
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear NatheonC, Thank you very much for your amazing review. We are really very much pleased that your experience was indeed enjoyable & memorable and I would like to thank you for all the positive comments and recommendation. Looking forward to welcoming you soon and making your future stays much more memorable! Kind regards, Javid Almammadov

Philadelphia, Pennsylvania
Reviewed 1 week ago

Pet friendly but you wouldn't be able to tell as it smells really great. Great ambiance and value for the money. The bar, restaurant and food are really good. I stayed in one of the larger upgraded rooms however the room is backed up against the elevators and the whole time you're in the room all you hear is the...

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Helpful?
Thank sallybB5333GU
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear sallybB5333GU, We would like to thank you for your recent stay with us and posting your review. It is great to hear that you had a nice stay with us! We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. We do our best to fulfill all the room preferences we receive from our...

Sequim
Reviewed 1 week ago

Upgrade the fitness center. They have been broken down for a long time. The layout is ok, but the machine were annoying. They want more words. The machines were very annoying. OMG.... what is with this review. The fitness center needs a serious upgrade!

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Helpful?
Thank williamra2017
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear williamra2017, I would like to thank you for your recent stay with us and posting your review. It was a pleasure to have you as our guest and we are pleased to learn from your comments that your experience was overall good. Please accept our sincere apologies regarding the Fitness Center. We are currently updating our GYM equipment and...

Richmond, Canada
Reviewed 1 week ago

It should not be counted as four and half stars, maybe 3 and half max. Although everything is nice, several things could be improved: 1. Hotel closes to railroad and if the train horns, you cannot sleep well. 2. Parking is extremely expensive 3. No swimming pool 4. Choice of In room service is very limited.

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Helpful?
Thank K L
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear K L, Thank you for choosing Hotel Murano for your recent stay in Tacoma. We appreciate you taking the time to write about your experience. On behalf of the team, I would like to apologize for the inconveniences caused. You certainly did not experience us at our best. Thank you again and we hope to have the pleasure of...

Sonora
Reviewed 1 week ago

The Muran is an elegant hotel with fascinating glass collections. Be sure to stop on every floor to view the different pieces by different artists. We very much enjoyed the bar by the fireplace. It was a wonderful experience

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Helpful?
Thank georgekM2537OT
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear georgekM2537OT, Thank you for staying with us. We are really happy that your experience was indeed enjoyable. Thank you so much for such kind comments mentioning facilities & service options! Looking forward to welcome you again at our hotel on your next visits to Tacoma! Kind regards, Javid Almammadov

Hemet
Reviewed 1 week ago

The building was beautiful, the glass artwork was amazing. The staff is very friendly and attentive. Each floor has one artist being featured on it, the lobby is also full of artwork. Very modern and chic facility.

Review collected in partnership with this hotel
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Helpful?
Thank 737jancyp
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 737jancyp, I would like to thank you for your recent stay with us and posting your review. We are really very much pleased that your experience was indeed enjoyable & memorable. I appreciate you taking the time to praise our team for the work that they do. We look forward to welcoming you back soon. Kind regards, Javid Almammadov

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: RM585 - RM1,125 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Questions? Get answers from Hotel Murano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side you can see Mt. Rainier and the other side downtown with view of the water.”
 of 5 bubbles GraceLovisa, 27 Feb 2017 | Read review
“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
 of 5 bubbles done404, 16 Feb 2017 | Read review
“If you have to stay here - pay extra to stay on the 25th floor - has a lounge with breakfast - continental, but pretty good.”
 of 5 bubbles E196UIloris, 15 Feb 2017 | Read review
“Ask about how hard or soft the bed is. Mine did not have a pillow top.”
 of 5 bubbles peteroQ5934IM, 9 Feb 2017 | Read review
“Enjoy the glass sculptures”
 of 5 bubbles GMS1556, 6 Feb 2017 | Read review
5 of 5