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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Murano
Hotel Murano
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2,934 Reviews from our TripAdvisor Community

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Showing 2,922: English reviews
Corbett
Reviewed 15 August 2016

Staff was very friendly and helpful. It was a very busy weekend, and they were very attentive. Rooms were clean and very comfortable. Beds were great and made for a good night's sleep. It was a quiet, comfortable stay.

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Thank andrewsD7932KW
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear andrewsD7932KW, Thank you for your feedback about your recent stay at the Hotel Murano. We are really very much pleased that your experience was indeed enjoyable. Thank you very much for such kind comments mentioning facilities & service options! We look forward to welcoming you back soon. Kind regards, Javid Almammadov

Vancouver
Reviewed 15 August 2016

The Hotel Murano is a gem of a hotel, especially for those who appreciate fine art, architecture, and a great location in Tacoma. The staff was very helpful with local advice and service with logistics and comfort needs. The breakfast was exceptional and a good value for the amount of food they served.

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Thank ernestw652
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear ernestw652, Thank you very much for your kind notes which make us very happy to find out that your visit to Tacoma became much more memorable with our hotel. Thank you very much for highlighting the specials of the hotel as well, and your strong recommendation. Kind regards, Javid Almammadov

Reviewed 15 August 2016 via mobile

We stayed a night in Tacoma at Hotel Murano. The hotel is centrally located and has excellent decor and artistry in its lobby and restaurant. We had a great view of the city, which included Mount Rainier. We had a double room but it felt small. Further, the room seemed old as the furniture was worn, had a bad smell,...

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Helpful?
Thank Pritesh M
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Pritesh M, Thank you so much for your recent stay in our hotel and thank you as well for sharing your experiences. It saddens me to see that you were not completely satisfied with your stay with us. Regarding your comment about furniture and bathroom, I will most certainly forward your comments along to the appropriate department manager for...

Spokane
Reviewed 15 August 2016

Yes, our room was never cleaned! We had to call for toilet paper twice, had to empty our own trash! There was no where to sit either! I called to ask for 3 chairs and they brought us two and said that was all they had!!

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Thank pageantdancemom81
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear pageantdancemom81, Thank you so much for your recent stay in our hotel and thank you as well for sharing your experiences. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have an excellent stay. We’ve addressed these issues with our staff and hope that next time...

Portland
Reviewed 13 August 2016

Great stay. Location was near all museums and easy access to free streetcar. Parking was easy and on property. Beautiful lobby with lots of friendly personnel to assist with your stay. Bites was a great restaurant right on property.

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Thank 292satisfied
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 292satisfied, We would like to thank you for your recent stay with us and posting your review. It was a pleasure to have you as our guest and we are happy to read from your comments that you appreciated our food & beverage outlets and our staff. We look forward to welcoming you back soon. Kind regards, Javid Almammadov

Lake Hughes
Reviewed 12 August 2016

This is one of the few hotels that still give excellent service and high quality outside of the crowded and crazy Seattle area. I will share my positive recommendation to everyone I know. It is where you are treated with respect and your needs are priority than anything else. The geographic location is perfect if you are going to mount...

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Thank solimanv2016
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear solimanv2016, Thank you so much for the wonderful review. It's just what we want to hear - that we exceeded your expectations. We truly enjoyed having you as our guests and very much look forward to seeing you in the nearest future again. Sincerely, Javid Almammadov

Dallas, Texas
Reviewed 12 August 2016

The Hotel Murano is beautiful and very comfortable. The staff is always very friendly. And in addition to the hotel restaurant and bar facilities, the hotel is conveniently located to many nearby options.

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Thank j0sephw2016
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear j0sephw2016, Thank you for sharing your experience and for your kind words. I am so happy to learn that you truly enjoyed your experience with us. We are all looking froward to welcome you back in the hopeful near future. Kind regards, Javid Almammadov

Portland, Oregon
Reviewed 11 August 2016

I nearly forgot where I was! The hotel was lovely and very comfortable, with an enjoyable art collection. The location is convenient for walking to the main attractions, i. e., convention center, museums, cafes, and waterfront. The restaurant was a great addition, and their waiters were outstanding. There is no better lodging in Tacoma.

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Thank lvb2013
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear lvb2013, I would like to thank your for sharing your experience at our Hotel Murano and for your kind words. We pride ourselves in providing a unique experience at a good value, so thank you for noting that. We look forward to welcoming you back soon. Kind regards, Javid Almammadov

Washington
Reviewed 11 August 2016 via mobile

I stayed for 2 nights. The parking was especially convenient and available. Each floor features a different artist. I was lucky enough to get a view of the water. One can walk to many restaurants and there is a restaurant located on the fourth floor of the hotel. I found my room completely pleasant and comfortable. I loved the desk...

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Thank William S
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear William S, Thank you for taking the time to review us. We are so pleased that you enjoyed every aspect of your stay. We truly enjoyed having you as our guests and very much look forward to seeing you in the nearest future. Kind regards, Javid Almammadov

Beresford
Reviewed 11 August 2016

The hotel is beautiful, and very comfortable. THe staff was amazing and friendly, from check in to check out everyone was dedicated to providing us with a great experience. I would also recommend the in house resteraunt, delious food. With all that said, my favorite part were the beautiful bathrobes waiting for us after a long day. Thank you South...

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Thank T265AAkarenk
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear T265AAkarenk, I am so happy to learn that you found our service and facilities to your absolute satisfaction. Our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. Thank you again for your kind feedback and looking forward to welcoming you back soon. Kind regards, Javid Almammadov

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: RM678 - RM1,165 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Questions? Get answers from Hotel Murano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
 of 5 bubbles done404, 16 Feb 2017 | Read review
“If you have to stay here - pay extra to stay on the 25th floor - has a lounge with breakfast - continental, but pretty good.”
 of 5 bubbles E196UIloris, 15 Feb 2017 | Read review
“Ask about how hard or soft the bed is. Mine did not have a pillow top.”
 of 5 bubbles peteroQ5934IM, 9 Feb 2017 | Read review
“Enjoy the glass sculptures”
 of 5 bubbles GMS1556, 6 Feb 2017 | Read review
“Higher floors offer better views of either Mt Rainier or Commencement Bay.”
 of 5 bubbles , 2 Feb 2017 | Read review
5 of 5