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Hotel Murano

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Traveller (439)
Room & Suite (307)
Dining (33)
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Overview
  • Excellent60%
  • Very good24%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“glass art”(213 reviews)
“beautiful hotel”(202 reviews)
“lobby bar”(69 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,474)
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3,461 results
Traveller rating
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861
372
162
84
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1,982
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84
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531 - 535 of 3,461 reviews
Reviewed 27 February 2017

I have stayed here many times and have enjoyed each visit. I do wish the gift shop in the lobby had a few more practical items the way it did years ago. The items are beautiful but i do not need to take home any...More

Review collected in partnership with this hotel
Thank 805kittyv
Response from Javid_Almammadov, Manager at Hotel MuranoResponded 6 March 2017

Dear 805kittyv, I would like to thank you for taking the time to write about your experience. It was a pleasure to have you as our guest and we are happy to read from your comments that you enjoyed your stay with us. We look...More

Reviewed 27 February 2017 via mobile

Although we did not stay there overnight, as we could NOT afford it, and it was booked out, we attended the Dance Convention. Very nice hotel, neat art all over, comfortable seating areas and beautiful modern decor. The restaurant is VERY good, priced OK. LOVED...More

Thank Patty F
Response from Javid_Almammadov, Manager at Hotel MuranoResponded 28 February 2017

Dear Patty F, Thank you so much for your recent stay at our Hotel Murano. We are pleased to know that you have enjoyed your stay with us, and would like to thank you for all the positive comments you have made. We are delighted...More

Reviewed 26 February 2017

This hotel is gorgeous, with all the glass sculptures on every floor. It has a nice gift shop as well. The restaurant service is slow, very slow. It's as if they're not used to having diners. The prices are also on the steep side. The...More

Review collected in partnership with this hotel
Thank oqueenie
Response from Javid_Almammadov, Manager at Hotel MuranoResponded 28 February 2017

Dear oqueenie, Thank you so much for staying with us and sharing your experience. I am so sorry to hear about your issues. It is disappointing to know that we have fallen short on delivering on a great experience. I will most certainly forward your...More

Reviewed 26 February 2017

Overall it was great. Thanks a lot. Very limited choices in food, though. To make the matter worse, there are few restaurant around the hotel and no shops inside. I visited the starbucks every morning.More

Review collected in partnership with this hotel
Thank yokoy929
Response from Javid_Almammadov, Manager at Hotel MuranoResponded 28 February 2017

Dear yokoy929, Thank you so much for your recent stay at Hotel Murano. It was a pleasure to have you as our guest and we are happy to read from your comments that you enjoyed your overall stay. We certainly hope to welcome you back...More

Reviewed 26 February 2017

All the favorable reviews, I expected so much more. The customer service was excellent, my immediate needs were met. However, here were my disappointments: the doors to the room was extremely heavy, the spaces were awkward, and room service did not clean well - coffee...More

Review collected in partnership with this hotel
Thank R0shanna
Response from Javid_Almammadov, Manager at Hotel MuranoResponded 28 February 2017

Dear R0shanna, Thank you for choosing Hotel Murano for your recent stay in Tacoma. I would like to take this opportunity to sincerely apologize for the inconvenience and frustration you experienced with room cleanliness. Your feedback has been shared with our Director of Housekeeping to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$125 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$125 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (439)
Room & Suite (307)
Dining (33)
Amenities (22)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Asa S
13 June 2018|
AnswerShow all 4 answers
Response from skluger | Reviewed this property |
They are VERY dog friendly.
0
Votes
mishymuffincakes
27 September 2017|
AnswerShow all 5 answers
Response from Tom A | Reviewed this property |
I drove and didn’t observe a place to park bicycles.
0
Votes
krosmon
15 November 2016|
Answer
Response from Thomas P | Property representative |
Hello krosman - Thank you for your inquiry. We do not unfortunately feature recliners in any of our guestrooms. If we can be of further assistance, please let us know. Regards, Tom
1
Vote
Room Tips
"get a room away from the restaurant and bar area"
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"Some complaints about elevator and ice machine noises so I would request a room not close to those."
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"Highly recommend the c0rner king for the sized the views"
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"20th floor looking towards the Tacoma Dome, nice view."
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