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Sun Mountain Lodge

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485 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Ephrata, Washington, United States
Reviewed 18 January 2017

We recently tried to have lunch in the bar. I say tried because the waitresses were non-existent and only took our order, brought our food, and then the check. We had to catch the attention of a passing waitress to get more water, our check, etc. They would walk right past and never ask how we were doing or anything....

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Helpful?
Thank ChinaGal_57
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thanks so much for taking the time to alert us to this issue. We're so sorry to hear we disappointed you with slow service, and we'd like to speak more directly to make it up to you. If you could email us at sunmtn@sunmountainlodge.com, we'd like to chat more and try to resolve this issue. Thanks and have a great...

Bothell
Reviewed 16 January 2017

Stayed for 3 days / 2 nights during new year. Here is the good part: 1. Drive: Drive from Seattle is very scenic and maintained throughout. If you have AWD, it shouldn't be a problem, but I suggest calling the lodge as a precaution. It snowed quite a bit one night before we left, but other than last 6-8 miles,...

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Helpful?
1Thank animageofmine
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for giving us your thorough review. We're happy to hear you enjoyed the staff and service during your recent visit. We appreciate your honest feedback regarding the prices and food, and we'd like to assure you that we will be using your review to make improvements. We hope you come back for a visit in the...

Sammamish, Washington
Reviewed 11 January 2017

Sun Mountain Lodge exceeded our expectations and we thought it would be terrific. The lodge is absolutely beautiful with incredible views. Every staff person we met was beyond helpful and professional. Our room was beautiful, the lobby was beautiful, and there were so many places to hang out (library, by the fire, in the restaurants, on the grounds.) We had...

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1Thank sammtastic
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for the kind words, Sam! We're so glad you enjoyed your stay with us and we hope to see you again very soon!

Anacortes, Washington, USA
Reviewed 5 January 2017

We spent three nights in one of the Mount Robinson Rooms. Jacuzzi tub for 2, propane fireplace in the room and a to die for view of the Methow Valley with the surrounding area covered in snow. Only problem we had was trying to stay warm, especially when returning from activities outside. We did some snowshoeing and that was a...

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Helpful?
1Thank Tarbabyone
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Hi, Thanks so much for taking the time out of your day to give us your review. We're happy to hear you enjoyed your stay in the Mount Robinson Rooms and that you loved the views. We appreciate your feedback about trying to stay warm. We hope you visit us again in the future. Thanks and have a great day!

Tacoma, Washington
Reviewed 27 December 2016

We spent three wonderful nights in the Mount Robinson Rooms at Sun Mountain Lodge. The rooms are quiet and very nice - warm and snug on a snowy day with incredible views from the deck. We stayed at Sun Mountain before but thsi was our first time in the Mount Robinson suites. Highly recommended!

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Helpful?
Thank Hollis D
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for your kind words, Hollis! We really appreciate hearing from you and hope we are able to see you again in the near future. Thanks again, and have a wonderful day.

Reviewed 25 December 2016

On Dec 24th we met some friends from Twisp for lunch for near 200$. My food was luke warm to cold. If you food is going to be less than average than at least you could do is to serve it hot. On a posotive note the winter retreat atmosphere is wonderfull. The views are most stunning as always with...

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Helpful?
Thank Tim M
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Hi Tim, Thank you so much for taking the time out of your day to provide us with your feedback. We are incredibly sorry to hear that your meal with us wasn't up to our standards, and we'd really like to try to make it up to you. If you could contact us at Barb@sunmountainlodge.com, we'd like to get in...

Spanaway, United States
Reviewed 19 December 2016

I think it's been over 30 years since I've visited Sun Mountain. The lodge is immediately homey and welcoming with 2 fires crackling in the fireplace, friendly staff and views that will keep you awed. We booked 3 nights for a restful ski adventure and found the rooms to be very cozy. We picked a room with a fireplace and...

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Helpful?
Thank Patti G
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Hi Patti, Thank you so much for giving us your amazing review. We are so pleased to hear you came back to stay with us after 30 years and that you enjoyed your recent visit. We're happy you enjoyed the staff and your overall experience. We hope you come back again for a visit very soon. Have a great day!

Bellevue, Washington
Reviewed 28 November 2016

This place is a little gem nestled in the hilly side of Winthrop, with grand views of the mountains and the valley. It feels like a little slice of paradise tucked in quietly on the side of a charming and quaint, touristicky little town that does not prepare you for the luxurious feeling of the Lodge. The grounds are impeccable,...

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Helpful?
Thank Daniela A
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for the kind words, Daniela! We are so happy to hear that you enjoyed your stay with us, and we really appreciate the review. We hope to see you again in the future for some more exciting adventures!

Wenatchee, Washington, United States
Reviewed 6 November 2016

The resort is beautiful- from the front desk to the exquisite rooms, the dining room, the grounds- all impressive. We spent one rainy day in our room in front of the fireplace reading a book- then when the skies cleared we walked a few feet to the hot tub to enjoy the water and the view. The view from anywhere...

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Helpful?
2Thank Suzii S
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Hi Suzii, Thank you for taking the time to give us your review. We're so happy to hear you enjoyed your stay with us, and that you were pleased with the food and service. Customer feedback is crucial to our success and we appreciate yours. We hope you come back again very soon. Thanks and have a wonderful day.

Mount Vernon, Washington
Reviewed 2 November 2016 via mobile

My husband and stayed at the sun mountain lodge Patterson lake cabins in October. The cabins were modern and clean and the stone gas fireplace was cozy and warm. There is no television, phone or cell phone service , so if you are addicted to any of those services you might go crazy. The lodge up the mountain was beautiful...

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Helpful?
Thank Christine c
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Hi Christine, Thanks so much for taking the time out of your day to give us your review. We're so happy to hear you enjoyed your stay at the Patterson Lake cabins. We appreciate your great feedback, and we hope you come back again in the future. Thanks and have a great day!

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Food & drink at the hotel
The Dining Room
The Dining Room
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
  • Breakfast Available

Additional Information about Sun Mountain Lodge

Address: 604 Patterson Lake Rd, Winthrop, WA 98862
Region: United States > Washington > Winthrop
Price Range: RM601 - RM1,590 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sun Mountain Lodge 3.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Sun Mountain Hotel Winthrop
Sun Mountain Resort
Sun Mountain Winthrop
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Questions & Answers

Here's what travellers have asked, with answers from Sun Mountain Lodge staff and other travellers.
10 questions
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Questions? Get answers from Sun Mountain Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you find a price and date on line through a booking service, call the resort directly and they will match the price.”
 of 5 bubbles mattsL6775QZ, 15 Feb 2017 | Read review
“Mountain view room was delightful”
 of 5 bubbles bdweave02, 14 Feb 2017 | Read review
“Cabins are charming but no internet; lodge rooms are pretty far from the lake”
 of 5 bubbles kitkatpetty, 13 Feb 2017 | Read review
“Mt. Robinson rooms with a smaller number and on the upper level probably have the best views of Mt. Robinson.”
 of 5 bubbles Shurann, 11 Feb 2017 | Read review
“Higher floors are best for a good view.”
 of 5 bubbles lfstephen, 22 Jan 2017 | Read review
5 of 5