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Comfort Suites

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199 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Spokane, Washington
Reviewed 4 October 2016 via mobile

Remodel is almost finished. Can't wait to see the lobby done. Rooms are all new with modern look. All new furnishings. Beds are extremely comfortable. Best of all same fantastic staff that will treat you like a member of the family

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Helpful?
1Thank Ray C
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

Ray, Our team is dedicated to making each guest feel welcome and accommodated. Thank you for sharing your praise with us. We appreciate your recognition of our recently updated rooms and glad you found the comfort you were seeking. We are excited at the possibility of delivering another wonderful stay, should your travels bring you back to the area. Thanks...

Kentwood, Michigan
Reviewed 25 September 2016

Recently renovated room was excellent. Location is good. There is a bus, but car is preferable, as better restaurants are downtown. There is a Shari's conveniently nearby though. Also near freeway exits. Breakfast room was large, with ample food. Rates better than a B & B with modern contemporary room in quiet location.

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Helpful?
2Thank Gerald D
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

Comments from our guests are always appreciated as they are helpful for our continual improvement. Thank you for sharing your experience with us and we are glad you enjoyed your stay in our comfortable accommodations. We will be sure to continue providing the contemporary room you enjoyed so much as well as our tasty breakfast. We would love to host...

Snohomish, Washington
Reviewed 18 September 2016 via mobile

We checked in and they gave us keys to an occupied room. Walked in to suitcases and messy beds. Okay so give us another room. Right? NOPE! No rooms available. We drove 4 hours to get there... After an hour and a half of dealing with a clueless front counter person who was calling other Yakima hotels to see if...

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Helpful?
Thank 1221capone
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

Guest feedback is essential to our improvement so we appreciate you taking the time to notify us of your recent experience. We are terribly sorry to hear what occurred. Typically, our front desk staff is known for being friendly and helpful. We apologize this was not the case during your short visit. We will be investigating this event in further...

Canada
Reviewed 14 September 2016

We stayed one night. They are doing renovation and our new room looked great. Very comfortable, and large room. 5/10 minutes from the city center by car. Breakfast was ok. Near gas station and grocery store.

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Helpful?
1Thank Alwaysinasuitcase
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

It is a pleasure to receive your appreciation for our renovated rooms. Thank you for trusting Comfort Suites in Yakima to provide you with the comfort you were seeking. We thank you for your kind compliments and we hope you will come back to visit us again.

Reviewed 11 September 2016

Without any notice to guests extensive remodeling being performed next door and on same floor. I am disabled and unable to use elevator because workers were using elevator to transport materials. Hammers and electric saws were being used which created much noise. I called front desk and asked to be moved...nothing! I have written the comfort inn general manager and...

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Helpful?
Thank Reynaldo C
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

Reynaldo, We appreciate your recent feedback of your stay with us. It saddens us to hear you were not satisfied with our accommodations. Our staff aims to please and we agree that what you are reporting, is not typical behavior of our service. We apologize that you were not notified about the construction, prior to your arrival. We are constantly...

Richmond, Texas
Reviewed 3 September 2016

I think in an attempt to be nice, we were placed in a newly refinished 4th-floor room adjacent to several other rooms still under construction. Despite being a non-smoking facility, our room smelled as if it had recently been a smoking room. Also, there were no towel or washrag hangers anywhere at all....they were being ordered. Housekeeping failed to make...

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Helpful?
Thank David K
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

Thank you, David for your feedback regarding your recent stay with us. We are happy to know that you had the opportunity to enjoy one of our updated rooms and that our staff was able to ensure your overall satisfaction with your stay. We will address your concerns surrounding the daily upkeep of your room with our housekeeping staff. Thank...

Gig Harbor, Washington
Reviewed 2 September 2016

A nice stay at an average quality property. The wall-hung air conditioning unit in our room did not function very well, as the thermostat was faulty. The staff were very pleasant. The breakfast was minimal but okay. Might stay here again, but the property is a bit below the quality level that we usually like.

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Helpful?
Thank jimcastino
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

Thank you, Jim for providing feedback from your recent stay with us. We are glad to hear that overall your stay was nice and that you found our staff to be pleasant and helpful. We will look into the faulty thermostat, so that we can fix that issue. Thanks again for your feedback and we hope that you will choose...

Reviewed 28 August 2016

During our one night stay our vehicle was broken into along with two other vehicles. Hotel staff ambivalent. Video cameras are just for decoration. Evidently, breakins of vehicles in parking lot a frequent occurrence. Hotel staff did nothing to assist us as guests.

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Helpful?
Thank MelissaMSaf
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

We are terribly sorry that your car was broken into during your stay. We have taken this incident and used it to re-train our staff members how to respond quickly and efficiently to ensure we assist our guests as much as possible during these stressful events. We are hopeful that the authorities we called will be able to assist you...

Spokane, Washington
Reviewed 23 August 2016

I spent a week here and was pleased with how quiet this hotel was. There was no one slamming doors or running up and down the halls yelling. I did have a leak in my bathroom ceiling, which maintenance took care of. Housekeeping did leave my door open one day which was a little distressing, but the room itself was...

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Helpful?
Thank amharde
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

Your compliments are extremely appreciated! Thank you for trusting Comfort Suites for your accommodations during your recent business trip to Yakima. We are pleased to hear we were able to provide you with the quiet and comfortable atmosphere you were seeking. Thank you for bringing the leak to our attention allowing us the opportunity to fix it and improve your...

Orting, Washington
Reviewed 16 August 2016 via mobile

We stayed here to meet up with family on their way back to AZ as we wet headed home from Omak Stampede Rooms were clean and being remodeled Staff was good and helpful Internet actually worked Breakfast looked awesome though we couldn't stay for it but did have coffee I'd definitely come back

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Helpful?
Thank Carleen1952
FrontDesk_GM, General Manager at Comfort Suites, responded to this review

We are thrilled you had a great stay! Thank you for sharing your wonderful experience with us! It is great to hear you found our rooms to be clean and comfortable. Our staff works very hard to accommodate our guests' needs and make sure they have an enjoyable stay. We hope you get the chance to stop by for another...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 3702 Fruitvale Blvd., Yakima, WA 98902
Region: United States > Washington > Yakima
Price Range: RM493 - RM769 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 59
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Also Known As:
Comfort Hotel Yakima
Comfort Suites Yakima
Yakima Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
1 question
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Wenatchee, Washington
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick another hotel”
 of 5 bubbles noworries2000, 19 Feb 2017 | Read review
“Let the reservation person know what you needs & it's done!”
 of 5 bubbles patifloresestrellas, 8 Jan 2017 | Read review
“Ask for a room on the front side of the hotel, not backing up to the busy street.”
 of 5 bubbles Cruisers58, 26 Dec 2016 | Read review
“Room 317, right outside of the elevators was quiet and had a lovely view of the highway.”
 of 5 bubbles jenp814, 7 Nov 2016 | Read review
“Ask for newly renovated room.”
 of 5 bubbles 398geraldd, 25 Sep 2016 | Read review
5 of 5