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Holiday Inn Yakima

HolidayInn.comUS$99*
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#11 of 24 Hotels in Yakima
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Yakima
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177 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Seattle
Reviewed 2 days ago NEWvia mobile

Very pleasant hotel, clean and aesthetically pleasing. Wonderful Staff. They have a great restaurant and bar that many of the locals frequent. In fact, when our friends found out where we were staying, they said, "we should have eaten there". High praise indeed. Rooms are clean and spacious, with the usual amenities we've come to expect from Holiday Inn properties....

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Helpful?
Thank fotojo44
Oak Lawn, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

It is a clean, quiet, and well kept Holiday Inn. Restaurant has good food and nice for hanging out after a hard day of wine tasting. Usually don't like dog friendly hotels, but they keep pet families on the first floor which keeps the noise to a minimum. We always book far in advance and get a good rate for...

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Helpful?
Thank Bill_B4Fun
About Hotel's Favourite Review
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Bill, Thank you so much for taking the time to submit such a great review and rating regarding your recent experience as our guest! We are pleased that we are your 1st choice when visiting the Yakima valley, and will continue to provide clean, comfortable and quiet facilities. Thank you also for mentioning the quality and ambiance of our...

Lacey, Washington
Reviewed 5 days ago NEW

Gracia and Karla remember me every time I come here. They are warm, welcoming, and always make me feel at home. Seriously the best service I have ever received at a hotel! Rooms are clean and quiet and the staff goes out of their way to accommodate each and every request. I can't thank Gracia and Karla enough for making...

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Helpful?
Thank gardnerab
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

WOW! We can't thank you enough for the great review and 5 out of 5 rating about your recent experience as our guest! We all work hard to ensure that we have a great hotel that guests love, and believe the best way to stand out from the crowd is with our guest service. Our staff is truly our greatest...

Central Washington State
Reviewed 1 week ago

First and most importantly, my staff person was bumped from her room and "walked" to an inferior hotel nearby when she arrived at 10pm, in spite of her call to the hotel at 3pm saying that she would arrive at 10pm, and my payment for her room with a physical credit card at 4:30pm, and that we had reserved the...

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Helpful?
Thank Shelley S
Longview, Washington
Reviewed 14 April 2017

I paid for 3 days for 2 rooms and 2 days for 1 room at the sum of 1400.00 as a new customer,some good points of cleanliness, and easy checking in upon arrival however its down hill from there, one room had 2 beds and when the rest of our party arrived they pulled the blankets back to have blood...

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Helpful?
1Thank my67orangecamaro
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Dear my67orangecamaro, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn YAKIMA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in...

Seattle, Washington
Reviewed 6 March 2017

Way overpriced for what it was. The front desk person did not acknowledge just snapped out 'NAME' and gave the impression that she did not care and she was too good to be working there. The room was dusty and unclean. The food was terrible, and so was service. Would not recommend.

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Helpful?
1Thank laxmonkey
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Dear laxmonkey, We would like to apologize that your experience as our guest was ANYTHING less than perfect! It appears that we did not make a very good "first impression" and for that we are genuinely sorry, I assure you that we are grateful that you chose to stay with us. We very much appreciate you taking the time to...

Cheltenham, United Kingdom
Reviewed 26 January 2017 via mobile

Good quality holiday inn, the staff were friendly, the bar staff also remembered mine and 2 colleagues drink choice every night which was appreciated. The only criticism I had was that i was on the 4th floor, and the internet signal kept coming in and out of service. There were some consistent periods of signal, but it was still frustrating....

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Helpful?
Thank RichD17
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Dear RichD17, Thank you so much for taking the time to submit a review regarding your recent experience as our guest! We appreciate the kind words towards our great team, and will be sure to pass on your appreciation to the bartender. We know that the little things sometimes make all the difference! We will also check into the internet...

Nampa, Idaho
Reviewed 7 December 2016

This is a nice Holiday Inn Express in the heart of Yakima Valley. Room was comfortable and service was great. They do not have a free breakfast buffet as they have a full service restaurant on location. Was a nice property and I would be happy to visit again.

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Helpful?
Thank Ted R
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Ted, Thank you so much for staying with us while in the area, and also for sharing your feedback about your stay with us! We very much appreciate the kind words about our facilities, comfort, and customer service! We work hard to ensure that each and every guest has a great experience with us. Our hotel, being a full...

Reviewed 29 November 2016

Nine of checked in and for two days got the worst food and service from management. We all left and went to another hotel. You want crappy service go here but you have better options. Server and bartender awesome management sucks. If you have 1 hour to wait for food this is the place even if you just get chicken...

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Helpful?
Thank William M
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello William, We apologize that your experience with us was anything less than perfect, we truly do care about our guests and are looking into why you received anything less than great customer service. We do appreciate the feedback you have given us, and will use it to better train our staff. Again, we apologize for any issues you experienced....

Sammamish, Washington, United States
Reviewed 22 November 2016

I stayed at the Yakima Holiday Inn last week during a business trip. I had originally made the reservation at the Holiday Inn Express, a few blocks away. Since I had forgotten which HI I had made the reservation, I stopped the regular on in downtown. They confirmed that I had made reservations at the Express, but were able to...

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Helpful?
Thank K Wendell A
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello K Wendell A, Thank you for taking the time to give us some feedback about your experience as our guest! We are happy that fate brought you to us, and that you were able to get a good night's sleep after a long day! We hope you come see us again the next time you are in the area!...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Yakima

Address: 802 E Yakima Ave, Yakima, WA 98901-2552
Region: United States > Washington > Yakima
Price Range: RM562 - RM1,081 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Yakima 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Yakima Hotel Yakima
Hotel Style:
#2 Business Hotel in Yakima
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Yakima staff and other travellers.
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Questions? Get answers from Holiday Inn Yakima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor facing the parking lot”
gardnerab, 18 May 2017 | Read review
“You get the best rate when you call the hotel directly, not use a booking service.”
KWendellA, 22 Nov 2016 | Read review
“Ask desk staff to assure you that no one will disturb your sleep.”
LuViPortland, 23 Oct 2016 | Read review
“Ask to be away from the railroad noise.”
Cruisers58, 7 Oct 2016 | Read review
“Ask for higher floor towards back of hotel overlooking carpark and away from elevators.”
T0mS, 28 Aug 2016 | Read review
5 of 5
HolidayInn.com
US$99* /night
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HotelQuicklyUS$149
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*Disclaimer
Prices are for 1 room, 2 adults
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