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Quality Inn

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212 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Grayling, Michigan
Reviewed 30 March 2016

We stayed here because it is a Choice Hotel and we were able to use points for the room. What a mistake. The room was filthy, dust, change and paperclips were on the floor. The photo above the sofa had broken glass. The glass was still in the frame with both outer edges missing. The lamps above the bed fell...

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Helpful?
Thank dep116
SPettry, General Manager at Quality Inn, responded to this review

Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your stay in Beckley WV at the Quality Inn. We appreciate your time and valuable feedback and hope you will give us another chance to provide you with superior service.

Toronto
Reviewed 22 March 2016

Not sure why this hotel does not have a higher rating. At least it appears people who have stayed there recently give it a higher rating. We stopped over for one night and found the hotel to be very comfortable and clean. The staff at the front desk were friendly and the hot breakfast is very good. Plenty of parking...

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Helpful?
Thank kraver
SPettry, General Manager at Quality Inn, responded to this review

It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be even more pleasant than the previous one. Our team takes pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Thank you again.

London, Canada
Reviewed 15 March 2016

Front desk very helpful on arrival. Hotel very clean. There is a restaurant right at the hotel which was very good. Room clean and well equipped. Breakfast room was large and bright with lots of choice. Would definitely return there if in the area.

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Helpful?
Thank Cheryl W
SPettry, General Manager at Quality Inn, responded to this review

Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Quality Inn as their home away from home.

Pennsylvania
Reviewed 10 March 2016 via mobile

I have always had good stays at Quality Inn....this was the exception. A non-smoking room had a stale smoke smell. Also had a musty smell. Although the room was clean, I would not stay here again, this was room 212. On the positive side, the hot breakfast bar was very good & everyone was very friendly.

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Helpful?
Thank abrish
SPettry, General Manager at Quality Inn, responded to this review

On behalf of our entire team I apologize for failing to meet your expectations. We appreciate your time and valuable feedback and hope you will give us another chance to provide you with superior service and accommodations on you next visit to Beckley.

Cincinnati, Ohio
Reviewed 6 March 2016

The hotel is very conveniently located close to the Interstate exit with few restaurant/bars close and a great coffe place few blocks down the street. The hallway is very modest but the rooms are very clean and well mantained. The lady at the reception is very sweet and kind. I loved her!

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Helpful?
Thank daniela g
SPettry, General Manager at Quality Inn, responded to this review

Thank you for your review. I am very happy that the staff was welcoming and accommodating. I'm also glad you enjoyed your stay at the Quality Inn. Thank you and we look forward to seeing you again.

Morgantown, West Virginia
Reviewed 14 February 2016 via mobile

We stayed there for Valentine's Day and it was so much fun...very clean, everyone was super friendly and the bar was so nice. People who cleaned the rooms were outstanding! ..they were the nicest people and so helpful...this is our hotel when we come this way again which will be soon..good getaway for a night...thank you for a wonderful night..and...

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Helpful?
Thank Tabby H
SPettry, General Manager at Quality Inn, responded to this review

Thank you for your wonderful comments about our hotel. We try to make every guest encounter a great one. We appreciate your comments and your business. Thank you.

Claremont, North Carolina
Reviewed 11 February 2016

I had a great stay at the Quality Inn in Beckley. The room was clean, The people were friendly and helpful, and the food at their Restaurant (Morgan's) was good and very reasonable for hotel food. They even had white chocolate chip cookies at the service desk! They have a nice workout room too with ample treadmills, but I didn't...

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Helpful?
Thank B P
SPettry, General Manager at Quality Inn, responded to this review

We appreciate and value your feedback and will share it with our team. We will use your feedback as encouragement for our staff as we strive to continuously improve the quality of our services. We hope to see you again real soon.

Troy, MI
Reviewed 3 February 2016

Stopped at this property on the way down to Florida. First time here. I was a little hesitant due to smoking being allowed but this should not have been a concern, at least for this trip. Our room was on the 2nd floor, which is the ground floor. The smoking rooms appear to be segregated quite well as I did...

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Helpful?
Thank prototypecycle
SPettry, General Manager at Quality Inn, responded to this review

I am glad to hear that you were taken care of. I will share your comments with our staff. Thank you for being our guest and sharing your comments. We look forward to your return stay.

Black Mountain, North Carolina
Reviewed 4 January 2016

This is a reasonably priced hotel for an overnight stay while on the road. The check-in person gave us the coupon rate for a double room for a king-sized bed. The bed was comfy with great linens. The room was very clean despite the somewhat shabby hall appearance. The room looked like all had just been updated. The hotel was...

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Helpful?
Thank gypsyred
SPettry, General Manager at Quality Inn, responded to this review

Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you enjoyed your visit with us. I will share your response with my staff. I hope to see you again soon. Stephney Pettry GM

Univeristy Place
Reviewed 22 December 2015

Friendly staff. Comfort rooms. Hot water. Fast internet. Cheap prices. Overall great experience. Parking is really weird, with how the elevation changes towards the back of the hotel. Overall - very satisfied!

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Thank run4jesus078
SPettry, General Manager at Quality Inn, responded to this review

Thank you for your great review. We appreciate your comments and hope to see you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel located right off I-77. All Rooms include Wireless and Hard wired internet and Easy Outlet with USB Chargers. ... more   less 

Additional Information about Quality Inn

Address: 1924 Harper Road, Beckley, WV 25801
Region: United States > West Virginia > Beckley
Price Range: RM375 - RM486 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 103
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Also Known As:
Quality Hotel Beckley
Quality Inn Beckley
Beckley Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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Riverview, Michigan, United States
over a year ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms overlook car park others the pool”
 of 5 bubbles 681kenn, 10 Nov 2016 | Read review
“If staying there I would ask for the highest floor. Longer walk for the bugs”
 of 5 bubbles NSF4040, 4 Oct 2016 | Read review
“Go to another hotel. If you're tired......this is not the place to be. You'll be cleaning for a while!”
 of 5 bubbles lorims401, 6 Sep 2016 | Read review
“A second floor room facing the pool”
 of 5 bubbles planetype, 28 Aug 2016 | Read review
“Rooms on the main floor are quiet and you cannot hear other guests.”
 of 5 bubbles charliee961, 24 Aug 2016 | Read review
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