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BEST WESTERN Berkeley Springs Inn

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343 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Sedona, Arizona
Reviewed 6 days ago NEW

We went to Berkeley Springs to check it out and were to stay 2 nights. For some unknown reason they had plastic covering the mattresses. So all night all we could feel and hear was the crunching of the plastic on the mattress. It was awful. Not much sleep. Breakfast was ok. Some little kid had spilled a glass of...

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Helpful?
Thank chmcann
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear chmcann, Thank you for taking the time to leave feedback about your stay. We do cover our mattresses and box springs with an encasement to provide protection from spills and other things that may cause harm to both. Then a mattress cover is placed on top of the encasement followed by the bed linens. Please give me a call...

HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We had such an enjoyable time the first time we stayed here and the town of Berkley Springs is charming. This past summer we went back to do it all over again! The staff are more than accommodating. They go above and beyond to ensure you have everything you need and answer all your questions about places in town. The...

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Helpful?
1Thank Sharon K
About Hotel's Favourite Review
Cranberry Township, Pennsylvania
Reviewed 2 weeks ago

A nice surprise! On a recent trip to NC from PA, we decided to drive a couple of hours to avoid inclement weather. Stopped in Berkeley Springs at the Best Western. Nice clean hotel. Evening front desk associate (Dolores) was very friendly. Breakfast was excellent. Really great tasting coffee. The room was very quiet; we did not hear the wind...

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Helpful?
Thank Lisa S
Claysville, United States
Reviewed 2 weeks ago

We stayed here for a night because we were in town for a half marathon taking place in Hancock, MD. It was a very nice little hotel for a very reasonable rate. The parking lot had plenty of spots, all located fairly close to the entrance. The lobby was small, but our room was located very close. It was quiet...

Review collected in partnership with Best Western
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1Thank T2101UUchristineb
Reviewed 2 weeks ago

This hotel was a great choice for a weekend getaway. The town is a neat place to visit and has a very "homey" feel. The value of this hotel was very good and the service was excellent. Dolores at the front desk was very helpful during check-in; citing all the local places to visit and offering dining suggestions.

Review collected in partnership with Best Western
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Thank 821devinb
Reviewed 3 weeks ago via mobile

We travel a lot and stay in places out of the way. We were blessed get to stay in Berkeley Springs last night. A great small town in WV!! The room was very clean, the breakfast was over the top....almond milk, juices and many other things Over all, it was a very restful stay. Amanda and Delores were very courteous...

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Helpful?
Thank Exodus33
Reviewed 6 March 2017 via mobile

Dolores at the front desk was kind and welcoming. She gave us great recommendations of restaurants and things to do in the area. Bed was comfortable and the room was quiet. Got some great sleep! Coffee all day in the lobby was appreciated. Gave 4 stars only because the room had some cleanliness issues. Wet used towels still hanging in...

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Helpful?
Thank Katie K
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Katie, Thank you for taking the time to give us some feedback regarding your stay. I'm glad you had a great experience at our property and enjoyed getting to know Dolores at the front desk. Berkeley Springs is a lovely area to visit and we look forward to your return. Andrew O General Manager Best Western Berkeley Springs Inn

Brantford, Canada
Reviewed 27 February 2017

This hotel was difficult to find as it is up a steep hill off the main drag behind another building. Check in was way too long, room was very average and the breakfast was about a 4 out of 10. And it was too far off the main highway on the way down south.

Review collected in partnership with Best Western
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1Thank P1697OOchrisp
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Chris Plant, Thank you for taking a minute to leave us comments regarding your stay. I apologize that you had such a difficult time finding our property. We sit right off of 522 the main route running north and south through Berkeley Springs. We have two large lit signs right off of 522 directing guests towards the hotel. Perhaps...

Virginia
Reviewed 22 February 2017

Instead of staying in a B&B, we opted to try out the BW. In this manner, we used the savings to spend the day at the spa. The room was clean, no funny smells, and the bed was comfortable. Delores at the front desk was very helpful with making meal recommendations. You could hear minor noises from other rooms such...

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Thank Novagirl2
Berkeley Springs, United States
Reviewed 20 February 2017

My husband and I came for a 1-night stay at our favorite Best Western. The room was comfortable and clean as always and the beds are especially comfortable. The front-desk gave us valuable tips on the local restaurants since they recognize us from past visits and we had struck up a friendly conversation. This place is great. We will be...

Review collected in partnership with Best Western
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Helpful?
Thank Kari N

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This charming Berkeley Springs, West Virginia hotel offers beautiful mountain views and a complimentary hot breakfast every morning. Experience true West Virginia hospitality and comfortable accommodations while staying at the BEST WESTERN Berkeley Springs Inn. Nestled in the pristine valley of the West Virginia panhandle, this Berkeley Spring hotel is situated just minutes from the country's oldest warm spring spas as well as local attractions such as the Berkeley Springs Museum and the Ice House. Berkeley Springs is also home to a variety of events year round including the famous Apple Butter Festival held every October. Enjoy beautiful mountains views, cable satellite television and high-speed Internet access in each of the well-appointed guest rooms. The BEST WESTERN Berkeley Springs Inn offers a complimentary hot breakfast every morning. Other hotel amenities include an outdoor heated swimming pool, business center, business services and meeting space to accommodate up to 100 people. Restaurant and lounge located next to hotel. Hotel guests will be close to a variety of outdoor recreational activities such as hiking, fishing and golf at the Cacapon State Park or various water activities at the Potomac River. Just a short drive from Berkeley Springs, guests can visit historic Civil War sites including Harper's Ferry and Gettysburg, PA. Other local attractions include Charles Town Racing, Sleepy Creek State Park and the Potomac Eagle Scenic Train Ride. Don’t forget to relax a little while you’re here though! With several Day Spas and Bath Houses located in Berkeley Springs, your ticket to relaxation is close by. Spa and Get Away Packages are available and can be reserved by calling our hotel direct. The friendly staff at the BEST WESTERN Berkeley Springs Inn is ready to ensure an enjoyable and memorable stay in Berkeley Springs, West Virginia. We hope to see you soon! ... more   less 

Additional Information about BEST WESTERN Berkeley Springs Inn

Address: 1776 Valley Road, Berkeley Springs, WV 25411
Region: United States > West Virginia > Berkeley Springs
Price Range: RM407 - RM534 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Berkeley Springs Inn 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Berkeley Springs
Berkeley Springs Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Berkeley Springs Inn staff and other travellers.
6 questions
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Washington DC, District of Columbia
Fairmont, West Virginia
11 months ago
Chesterton, Indiana
over a year ago
Hanover, Pennsylvania, USA
over a year ago

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Questions? Get answers from BEST WESTERN Berkeley Springs Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask if the mattress is covered with plastic.”
chmcann, 21 Apr 2017 | Read review
“2nd floor -- on 1st floor, you need to keep blinds drawn as it's ground level. People walking dogs.”
Novagirl2, 21 Feb 2017 | Read review
“Could hear TV sounds from adjoining room thru door!! No elevator. Average hall-way noise. No significant street noise.”
  • Used their luggage cart!! Returned to hallway after use.
GLearn, 1 Nov 2016 | Read review
“Stay on the 2nd Floor”
Jlynn_77, 19 Sep 2016 | Read review
“Pleasant view out of the backside windows”
RehabDeb, 10 Aug 2016 | Read review
5 of 5